Organizational learning processes in the development of competences in higher education institutions for the offer of higher technological courses [CSTS]

The aim of this article is to analyze the organizational learning processes that led to the development of the necessary competences for higher education institutions to begin offering Higher Technological Courses. The range of this study is limited to Curitiba in Paraná State, and its assumption is that organizational learning is the way for institutions to obtain the necessary competences to make their strategies practical. The nature of this research is exploratory, using a qualitative approach, and the method used is the multiple case study in a longitudinal time perspective. The results of this multiple-case study showed that the development of the competences required profound changes in the articulation of resources in both institutions that were analyzed, in addition to the institutionalization of new knowledge. Based on the data found in each case, it was possible to conduct a transversal analysis, which made it possible to certify that some competences can be built and others extinguished, shaping the dynamic character of the competences and the learning process. Thus, it was possible to corroborate the analysis model that was used (Patriotta, 2003) and suggest advances for it.