Insertion and management of people with disabilities at work: a case study

The aim of this research was to analyze the insertion and management of people with disabilities in a Brazilian enterprise with more than one thousand of these kinds of workers already hired, verifying the possible relations among the ways in which managers face the disability, the adequacy in practices and work conditions, and the satisfaction of disabled people towards the relevant aspects to maintain the Quality of Working Life. The theoretical references were conceptions of disability, actions of adequacy in practices and work conditions, and quality of working life. The presentation and analysis of data used Descriptive Statistics and Spearman correlation in a quantitative perspective and content analysis of interviews in a qualitative approach. The results confirmed significant relations between conceptions of disability and actions of adequacy in practices and work conditions. Moreover, implications of conceptions of disability and actions of adequacy in practices and work conditions were verified, mainly, concerning the satisfaction of people with disabilities related to the opportunity of personal growth in the job. Finally, the potential of the heuristic method proposed was proved.