Program management: The role of stakeholder communication in the development of megaprojects in the new Indonesia capital city

Megaprojects involving numerous stakeholders necessitate structured communication mechanisms and close collaboration to prevent conflicts and imbalances in decision-making. The existing management structure is often unable to deal with the dynamic complexity of megaprojects in the New Indonesia Capital City (IKN). Good communication and coordination between stakeholders will reduce risks and cost overruns, enabling project performance to be achieved. This study aims to produce an effective communication model between stakeholders as part of the management program and project in the IKN megaproject. Using a mixed-methodology approach (qualitative and quantitative), this study will develop an effective communication model between stakeholders in the development of megaprojects in IKN. The qualitative method will be employed through surveys with 200 respondents and analysis with SEM-PLS to explore the perceptions of respondents and identify the factors considered important in producing performance in the IKN megaproject. Subsequently, the qualitative method will be carried out through a Focus Group Discussion (FGD) with 11 experts to validate the results of SEM-PLS analysis and map various stakeholder interests, ensuring effective communication. The role of these stakeholders is crucial to the success of megaprojects in IKN. This model can be applied to other projects in the development of National Strategic Projects in Indonesia.