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The effects of supply chain integration on customer satisfaction and financial performance: An organizational learning perspective

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  1. Tarifa Fernández, Jorge & de Burgos Jiménez, Jerónimo & Céspedes Lorente, José Joaquín, 2018. "Absorptive capacity as a confounder of the process of supply chain integration," MPRA Paper 120125, University Library of Munich, Germany, revised 2018.
  2. Kummitha, Rama Krishna Reddy, 2019. "Smart cities and entrepreneurship: An agenda for future research," Technological Forecasting and Social Change, Elsevier, vol. 149(C).
  3. Juhani Ukko & Minna Saunila & Sariseelia Sore & Tero Rantala & Mina Nasiri, 2023. "Exploring the Effect of E-Business Operations on E-Business Performance: Moderating Effect of Responsiveness to the Supplier," SAGE Open, , vol. 13(3), pages 21582440231, August.
  4. Yu, Wantao & Jacobs, Mark A. & Chavez, Roberto & Yang, Jiehui, 2019. "Dynamism, disruption orientation, and resilience in the supply chain and the impacts on financial performance: A dynamic capabilities perspective," International Journal of Production Economics, Elsevier, vol. 218(C), pages 352-362.
  5. Chen, Meng & Tang, Xinlin & Liu, Hefu & Gu, Jibao, 2023. "The impact of supply chain concentration on integration and business performance," International Journal of Production Economics, Elsevier, vol. 257(C).
  6. Jing Li & Chien-Wen Chen & Chi-Hui Wu & Hsing-Chun Hung & Ching-Torng Lin, 2020. "How do Partners Benefit from IT Use in Supply-Chain Management: An Empirical Study of Taiwan’s Bicycle Industry," Sustainability, MDPI, vol. 12(7), pages 1-24, April.
  7. Shivam Gupta & Vinayak A. Drave & Surajit Bag & Zongwei Luo, 2019. "Leveraging Smart Supply Chain and Information System Agility for Supply Chain Flexibility," Information Systems Frontiers, Springer, vol. 21(3), pages 547-564, June.
  8. Andrew Thomas & Peter Dorrington & Filipa Costa & Gareth Loudon & Mark Francis & Ron Fisher, 2017. "Organisational learning capability in SMEs: An empirical development of innovation in the supply chain," Cogent Business & Management, Taylor & Francis Journals, vol. 4(1), pages 1364057-136, January.
  9. Zhao, Xiaofei & Wang, Ping & Pal, Raktim, 2021. "The effects of agro-food supply chain integration on product quality and financial performance: Evidence from Chinese agro-food processing business," International Journal of Production Economics, Elsevier, vol. 231(C).
  10. Maynard, M. Travis & Falcone, Ellie C. & Petersen, Kenneth J. & Fugate, Brian S. & Bonney, Leff, 2020. "Conflicting paradigms in manufacturing and marketing decisions: The effects of situational awareness on team performance," International Journal of Production Economics, Elsevier, vol. 230(C).
  11. Yu, Wantao & Chavez, Roberto & Jacobs, Mark A. & Feng, Mengying, 2018. "Data-driven supply chain capabilities and performance: A resource-based view," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 114(C), pages 371-385.
  12. Liao, Shu-Hsien & Kuo, Fang-I, 2014. "The study of relationships between the collaboration for supply chain, supply chain capabilities and firm performance: A case of the Taiwan׳s TFT-LCD industry," International Journal of Production Economics, Elsevier, vol. 156(C), pages 295-304.
  13. Lii, Peirchyi & Kuo, Fang-I, 2016. "Innovation-oriented supply chain integration for combined competitiveness and firm performance," International Journal of Production Economics, Elsevier, vol. 174(C), pages 142-155.
  14. Ashley S. Otto & David M. Szymanski & Rajan Varadarajan, 2020. "Customer satisfaction and firm performance: insights from over a quarter century of empirical research," Journal of the Academy of Marketing Science, Springer, vol. 48(3), pages 543-564, May.
  15. Prajogo, Daniel & Toy, Jordan & Bhattacharya, Ananya & Oke, Adegoke & Cheng, T.C.E., 2018. "The relationships between information management, process management and operational performance: Internal and external contexts," International Journal of Production Economics, Elsevier, vol. 199(C), pages 95-103.
  16. Qi, Yinan & Huo, Baofeng & Wang, Zhiqiang & Yeung, Hoi Yan Jeff, 2017. "The impact of operations and supply chain strategies on integration and performance," International Journal of Production Economics, Elsevier, vol. 185(C), pages 162-174.
  17. Freije, Inmaculada & de la Calle, Alberto & Ugarte, José V., 2022. "Role of supply chain integration in the product innovation capability of servitized manufacturing companies," Technovation, Elsevier, vol. 118(C).
  18. Ojha, Divesh & Acharya, Chandan & Cooper, Danielle, 2018. "Transformational leadership and supply chain ambidexterity: Mediating role of supply chain organizational learning and moderating role of uncertainty," International Journal of Production Economics, Elsevier, vol. 197(C), pages 215-231.
  19. Insung Son & Sihyun Kim, 2022. "Supply Chain Management Strategy and Capital Structure of Global Information and Communications Technology Companies," Sustainability, MDPI, vol. 14(3), pages 1-13, February.
  20. Jayaram, Jayanth & Avittathur, Balram, 2015. "Green supply chains: A perspective from an emerging economy," International Journal of Production Economics, Elsevier, vol. 164(C), pages 234-244.
  21. Radhakrishnan, Abirami & Davis, John Stephen & Sridharan, Sri V. & Moore, De Wayne & David, Dessa, 2018. "The impact of inter-organizational information systems-enabled external integration on capabilities of buyer–supplier dyads," European Management Journal, Elsevier, vol. 36(4), pages 558-572.
  22. Lin, Shunzhi & Lin, Jiabao, 2023. "How organizations leverage digital technology to develop customization and enhance customer relationship performance: An empirical investigation," Technological Forecasting and Social Change, Elsevier, vol. 188(C).
  23. Dimitrios Kafetzopoulos & Evangelos Psomas, 2016. "ORGANISATIONAL LEARNING, NON-TECHNICAL INNOVATION AND CUSTOMER SATISFACTION OF SMEs," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 20(03), pages 1-28, April.
  24. Franck Brulhart & Uche Okongwu & Btissam Moncef, 2015. "Causal linkages between supply chain management practices and performance: a balanced scorecard strategy map perspective," Post-Print halshs-01239670, HAL.
  25. Jacobs, Mark A. & Yu, Wantao & Chavez, Roberto, 2016. "The effect of internal communication and employee satisfaction on supply chain integration," International Journal of Production Economics, Elsevier, vol. 171(P1), pages 60-70.
  26. Chand, Pushpendu & Thakkar, Jitesh J. & Ghosh, Kunal Kanti, 2020. "Analysis of supply chain performance metrics for Indian mining & earthmoving equipment manufacturing companies using hybrid MCDM model," Resources Policy, Elsevier, vol. 68(C).
  27. Moxi Song & Morgan X. Yang & Kevin J. Zeng & Wenting Feng, 2020. "Green Knowledge Sharing, Stakeholder Pressure, Absorptive Capacity, and Green Innovation: Evidence from Chinese Manufacturing Firms," Business Strategy and the Environment, Wiley Blackwell, vol. 29(3), pages 1517-1531, March.
  28. Bag, Surajit & Yadav, Gunjan & Wood, Lincoln C. & Dhamija, Pavitra & Joshi, Sudhanshu, 2020. "Industry 4.0 and the circular economy: Resource melioration in logistics," Resources Policy, Elsevier, vol. 68(C).
  29. Ataseven, Cigdem & Nair, Anand, 2017. "Assessment of supply chain integration and performance relationships: A meta-analytic investigation of the literature," International Journal of Production Economics, Elsevier, vol. 185(C), pages 252-265.
  30. Watabaji, Mulugeta D. & Molnar, Adrienn & Dora, Manoj K. & Gellynck, Xavier, 2016. "The influence of value chain integration on performance: an empirical study of the malt barley value chain in Ethiopia," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 19(4), August.
  31. Chahal, Hardeep & Gupta, Mahesh & Bhan, Namrita & Cheng, T.C.E., 2020. "Operations management research grounded in the resource-based view: A meta-analysis," International Journal of Production Economics, Elsevier, vol. 230(C).
  32. Zhi-Peng Li & Hyi-Thaek Ceong & Sang-Joon Lee, 2021. "The Effect of Blockchain Operation Capabilities on Competitive Performance in Supply Chain Management," Sustainability, MDPI, vol. 13(21), pages 1-24, November.
  33. Ting Kong & Taiwen Feng & Baofeng Huo, 2021. "Green supply chain integration and financial performance: A social contagion and information sharing perspective," Business Strategy and the Environment, Wiley Blackwell, vol. 30(5), pages 2255-2270, July.
  34. Peng, Xuan & Wang, Xiongyuan & Chan, Kam C., 2020. "Does supplier stability matter in initial public offering pricing?," International Journal of Production Economics, Elsevier, vol. 225(C).
  35. Yu, Wantao & Chavez, Roberto & Feng, Mengying & Wong, Chee Yew & Fynes, Brian, 2020. "Green human resource management and environmental cooperation: An ability-motivation-opportunity and contingency perspective," International Journal of Production Economics, Elsevier, vol. 219(C), pages 224-235.
  36. Sreejith Kumar Krishnakumar & Rajiv Kishore & Nallan C. Suresh, 2022. "Expansive or focused attention? An exploration–exploitation perspective on e‐Business systems and firm performance," Production and Operations Management, Production and Operations Management Society, vol. 31(5), pages 2038-2066, May.
  37. Jiehui Yang & Qinglan Han & Juanmei Zhou & Chunlin Yuan, 2015. "The Influence of Environmental Management Practices and Supply Chain Integration on Technological Innovation Performance—Evidence from China’s Manufacturing Industry," Sustainability, MDPI, vol. 7(11), pages 1-20, November.
  38. Susana Lopes & Alvaro Dias & Leandro Pereira & Vasco Santos, 2022. "The Outcomes of Entrepreneurship, Relational Capital and Innovativeness on Tourist Satisfaction," Sustainability, MDPI, vol. 14(20), pages 1-18, October.
  39. Yu, Wantao & Zhao, Gen & Liu, Qi & Song, Yongtao, 2021. "Role of big data analytics capability in developing integrated hospital supply chains and operational flexibility: An organizational information processing theory perspective," Technological Forecasting and Social Change, Elsevier, vol. 163(C).
  40. Ojha, Divesh & Shockley, Jeff & Acharya, Chandan, 2016. "Supply chain organizational infrastructure for promoting entrepreneurial emphasis and innovativeness: The role of trust and learning," International Journal of Production Economics, Elsevier, vol. 179(C), pages 212-227.
  41. Sener, Abdurrezzak & Barut, Mehmet & Oztekin, Asil & Avcilar, Mutlu Yuksel & Yildirim, Mehmet Bayram, 2019. "The role of information usage in a retail supply chain: A causal data mining and analytical modeling approach," Journal of Business Research, Elsevier, vol. 99(C), pages 87-104.
  42. Yu, Wantao & Wong, Chee Yew & Chavez, Roberto & Jacobs, Mark A., 2021. "Integrating big data analytics into supply chain finance: The roles of information processing and data-driven culture," International Journal of Production Economics, Elsevier, vol. 236(C).
  43. Miklós Pakurár & Hossam Haddad & János Nagy & József Popp & Judit Oláh, 2019. "The Impact of Supply Chain Integration and Internal Control on Financial Performance in the Jordanian Banking Sector," Sustainability, MDPI, vol. 11(5), pages 1-20, February.
  44. George Kankam, 2022. "Innovative Relationship Marketing And Service Quality Toward Competitive Advantage Among Ghanaian Banks," Malaysian E Commerce Journal (MECJ), Zibeline International Publishing, vol. 6(1), pages 36-43, November.
  45. Kyung Yun Hwang & Eul Hyun Sung & Temitayo Shenkoya, 2022. "The Mediating and Combined Effects of Trust and Satisfaction in the Relationship between Collaboration and the Performance of Innovation in Industry—Public Research Institute Partnerships," Sustainability, MDPI, vol. 14(4), pages 1-18, February.
  46. Fan, Di & Xiao, Chengyong & Zhang, Xiao & Guo, Yujuan, 2021. "Gaining customer satisfaction through sustainable supplier development: The role of firm reputation and marketing communication," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 154(C).
  47. Huu Tuyen Duong & Gilles Paché, 2016. "Relational integration between supply chain members: Proposal of a measurement scale applicable to Asian emerging countries," Post-Print hal-01436446, HAL.
  48. Chandra, Dheeraj & Kumar, Dinesh, 2021. "Evaluating the effect of key performance indicators of vaccine supply chain on sustainable development of mission indradhanush: A structural equation modeling approach," Omega, Elsevier, vol. 101(C).
  49. Donkor, Frank & Papadopoulos, Thanos & Spiegler, Virginia, 2021. "The supply chain integration – Supply chain sustainability relationship in the UK and Ghana pharmaceutical industry: A stakeholder and contingency perspective," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 155(C).
  50. Oluyomi A. Osobajo & Ioannis Koliousis & Heather McLaughlin, 2021. "Making sense of maritime supply chain: a relationship marketing approach," Journal of Shipping and Trade, Springer, vol. 6(1), pages 1-17, December.
  51. Subramanian, Nachiappan & Gunasekaran, Angappa & Gao, Yanan, 2016. "Innovative service satisfaction and customer promotion behaviour in the Chinese budget hotel: an empirical study," International Journal of Production Economics, Elsevier, vol. 171(P2), pages 201-210.
  52. Abdurrezzak Sener & Mehmet Barut & Ali Dag & Mehmet Bayram Yildirim, 2021. "Impact of commitment, information sharing, and information usage on supplier performance: a Bayesian belief network approach," Annals of Operations Research, Springer, vol. 303(1), pages 125-158, August.
  53. Muhammad Usman Ahmed & Mark Pagell & Mehmet Murat Kristal & Thomas F. Gattiker, 2019. "Micro-Foundations of Supply Chain Integration: An Activity-Based Analysis," Logistics, MDPI, vol. 3(2), pages 1-17, March.
  54. Li, Siyu & Zhao, Xiande & Huo, Baofeng, 2018. "Supply chain coordination and innovativeness: A social contagion and learning perspective," International Journal of Production Economics, Elsevier, vol. 205(C), pages 47-61.
  55. Debashree Das & Avik Datta & Patanjal Kumar & Yigit Kazancoglu & Mangey Ram, 2022. "Building supply chain resilience in the era of COVID-19: An AHP-DEMATEL approach," Operations Management Research, Springer, vol. 15(1), pages 249-267, June.
  56. Huo, Baofeng & Gu, Minhao & Jiang, Bin, 2018. "China-related POM research: Literature review and suggestions for future research," International Journal of Production Economics, Elsevier, vol. 203(C), pages 134-153.
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