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E-tailers versus retailers: which factors determine consumer preferences

Author

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  • Keen, C.N.

    (Marketing & Supply Chain Management)

  • Wetzels, M.G.M.

    (Marketing & Supply Chain Management)

  • de Ruyter, J.C.

    (Marketing & Supply Chain Management)

  • Feinberg, R.A.

    (Externe publicaties SBE)

Abstract

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Suggested Citation

  • Keen, C.N. & Wetzels, M.G.M. & de Ruyter, J.C. & Feinberg, R.A., 2001. "E-tailers versus retailers: which factors determine consumer preferences," Research Memorandum 040, Maastricht University, Maastricht Research School of Economics of Technology and Organization (METEOR).
    • Handle: RePEc:unm:umamet:2001040
    DOI: 10.26481/umamet.2001040
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    References listed on IDEAS

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    1. Ajzen, Icek, 1991. "The theory of planned behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 50(2), pages 179-211, December.
    2. Fred D. Davis & Richard P. Bagozzi & Paul R. Warshaw, 1989. "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models," Management Science, INFORMS, vol. 35(8), pages 982-1003, August.
    3. Gary C. Moore & Izak Benbasat, 1991. "Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation," Information Systems Research, INFORMS, vol. 2(3), pages 192-222, September.
    4. Kieran Mathieson, 1991. "Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior," Information Systems Research, INFORMS, vol. 2(3), pages 173-191, September.
    5. Green, Paul E & Srinivasan, V, 1978. "Conjoint Analysis in Consumer Research: Issues and Outlook," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 5(2), pages 103-123, Se.
    6. Moore, William L. & Semenik, Richard J., 1988. "Measuring preferences with hybrid conjoint analysis: The impact of a different number of attributes in the master design," Journal of Business Research, Elsevier, vol. 16(3), pages 261-274, May.
    7. Sridhar Balasubramanian, 1998. "Mail versus Mall: A Strategic Analysis of Competition between Direct Marketers and Conventional Retailers," Marketing Science, INFORMS, vol. 17(3), pages 181-195.
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    Cited by:

    1. Navodya Denuwara & Juha Maijala & Marko Hakovirta, 2021. "The impact of unmanned stores' business models on sustainability," SN Business & Economics, Springer, vol. 1(10), pages 1-27, October.

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