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The STEP Scale: A Cross-National Scale for Short-Term Export Performance Improvement

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Author Info
Lages, Luis Filipe
Lages, Cristiana Raquel

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Abstract

This paper is a direct response to a recent observation in the literature that managers appear to be short-term oriented when they assess the performance of an export venture (Madsen 1998). Based on a survey of Portuguese and British exporters, this paper presents a three-dimensional scale for assessing managerial judgment of Short-Term Export Performance (the STEP scale). The three dimensions are: 1) satisfaction with short-term performance improvement; 2) short-term exporting intensity improvement; and 3) expected short-term performance improvement. The findings are used to generate implications for public policy making and managerial practice as well as directions for future research.

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File URL: http://fesrvsd.fe.unl.pt/WPFEUNL/WP2002/wp422.pdf
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Publisher Info
Paper provided by Universidade Nova de Lisboa, Faculdade de Economia in its series FEUNL Working Paper Series with number wp422.

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Length: 22 pages
Date of creation: 2002
Date of revision:
Handle: RePEc:unl:unlfep:wp422

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Web page: http://www.fe.unl.pt

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Related research
Keywords: Short-Term Export Performance; Export Marketing; Measurement;

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This page was last updated on 2009-12-21.


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