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Relationship between Employee Engagement and Employee Satisfaction on supervision in Manufacturing Industry, Thailand

Author

Listed:
  • Punnee Pimapunsri

    (Faculty of Management and Tourism, Burapha University)

Abstract

With a sample of 1,007employees from thirteen companies in 3 provinces of Thailand, the relationships between employee engagement and employees? satisfaction with supervision were examined. Purposive sampling was used to select only companies implementing employee engagement program to participate in this study. Gallups Q 12 questionnaire and a sub scale of Hackman and Oldman Job Diagnostic Survey were used as survey instruments. The results show high level of employee engagement in four engagement dimensions namely give, get, grow, and belong. The study also shows that correlations between employee satisfaction with supervision and the four engagement dimensions are also at high levels. This demonstrates the satisfaction of employees on the supervisor?s practices on the companies? engagement programs. High relationships among the three dimensions of engagement as give and belong, grow and belong, and grow and give were revealed.

Suggested Citation

  • Punnee Pimapunsri, 2015. "Relationship between Employee Engagement and Employee Satisfaction on supervision in Manufacturing Industry, Thailand," Proceedings of Business and Management Conferences 2304084, International Institute of Social and Economic Sciences.
    • Handle: RePEc:sek:ibmpro:2304084
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    References listed on IDEAS

    as
    1. Kennedy, Elizabeth & Daim, Tugrul U., 2010. "A strategy to assist management in workforce engagement and employee retention in the high tech engineering environment," Evaluation and Program Planning, Elsevier, vol. 33(4), pages 468-476, November.
    2. Yee, Rachel W.Y. & Yeung, Andy C.L. & Edwin Cheng, T.C., 2010. "An empirical study of employee loyalty, service quality and firm performance in the service industry," International Journal of Production Economics, Elsevier, vol. 124(1), pages 109-120, March.
    3. Brown, Steven P. & Lam, Son K., 2008. "A Meta-Analysis of Relationships Linking Employee Satisfaction to Customer Responses," Journal of Retailing, Elsevier, vol. 84(3), pages 243-255.
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    Keywords

    Employee engagement; Employee satisfaction; Retention;
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