Satisfied Workers, Retained Workers: Effects of Work and Work Environment on Homecare Workers' Job Satisfaction, Stress, Physical Health, and Retention
AbstractThe goal of this project was to assist health system managers and policy makers develop policies and strategies to recruit and retain human resources in the homecare sector and have a satisfied, healthy workforce. The overall research question was: How do the work characteristics of homecare workers and the work environment in homecare contribute to job satisfaction, stress, physical health, and retention? The research is designed as a mixed-method approach with both qualitative and quantitative data. Results showed that restructuring and organizational change in the homecare sector has contributed to both mental and physical health problems (including job stress and musculoskeletal disorders), job dissatisfaction, and retention problems. Factors that contribute to higher levels of satisfaction and the propensity to stay with the organization include organizational and peer support, working one-on-one with clients, doing emotional labour (that is, the work involved in dealing with other people’s feelings), and satisfaction with schedules, pay, and benefits. This study also examined the association between job flexibility and job insecurity and self-reported musculoskeletal disorders and found no relationship between these variables and musculoskeletal disorders.
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Bibliographic InfoPaper provided by McMaster University in its series Social and Economic Dimensions of an Aging Population Research Papers with number 166.
Length: 36 pages
Date of creation: Dec 2006
Date of revision:
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More information through EDIRC
home care workers; retention; job satisfaction;
Find related papers by JEL classification:
- I11 - Health, Education, and Welfare - - Health - - - Analysis of Health Care Markets
- J22 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Time Allocation and Labor Supply
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- Neil J. Buckley & Frank T. Denton & A. Leslie Robb & Byron G. Spencer, 2004.
"Healthy Aging at Older Ages: Are Income and Education Important?,"
Social and Economic Dimensions of an Aging Population Research Papers
123, McMaster University.
- Neil J. Buckley & Frank T. Denton & A. Leslie Robb & Byron G. Spencer, 2004. "Healthy Aging at Older Ages: Are Income and Education Important?," Quantitative Studies in Economics and Population Research Reports 392, McMaster University.
- Kevin Milligan, 2004.
"Life-Cycle Asset Accumulation and Allocation in Canada,"
NBER Working Papers
10860, National Bureau of Economic Research, Inc.
- Kevin Milligan, 2005. "Life-cycle asset accumulation and allocation in Canada," Canadian Journal of Economics, Canadian Economics Association, vol. 38(3), pages 1057-1106, August.
- Kevin Milligan, 2004. "Life-cycle Asset Accumulation and Allocation in Canada," Social and Economic Dimensions of an Aging Population Research Papers 122, McMaster University.
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