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Le rôle de l'interaction " situation x émotion " dans l'étude du comportement du consommateur

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Author Info
LEMOINE, Jean-François (LATEC-CREGO - CNRS - IAE - Université de Bourgogne)
Abstract

L'objectif de cet article est de montrer que l'étude des interactions entre variables est à l'origine d'une meilleure compréhension du comportement du consommateur. A partir d'une étude empirique menée auprès de 200 acheteurs de café moulu, nous montrerons que la manifestation de certains comportements peut être imputable, en partie, à l'interaction entre les situations d'achat d'un produit et les émotions ressenties par l'individu au moment du choix. The purpose of this article is to show that the study of interactions between concepts is necessary for a better understanding of consumer behavior. Starting from an empirical study concerning coffee, we show that some behaviors are dued to interactions between purchase situations and emotions experienced during product's purchase.

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File URL: http://www.u-bourgogne.fr/leg/documents-de-travail/g9805.pdf
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Publisher Info
Paper provided by LEG - CERMAB, CNRS UMR 5118, Université de Bourgogne in its series LEG - CERMAB / Centre de Recherche en Marketing de Bourgogne - Cahier de recherche with number 1998-05.

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Length: 21 pages
Date of creation: Jun 1998
Date of revision:
Handle: RePEc:lat:gstion:1998-05

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Related research
Keywords: comportement du consommateur; situation d'achat; émotion; interaction; consumer behavior; purchase situation; emotion; interaction;

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