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The complementarities between Infomation and Communication Technologies Use, New Organizational Practices and Employee's Contextual Performance: Evidence from Europe in 2005 and 2010

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  • Adel Ben Youssef

    (GREDEG - Groupe de Recherche en Droit, Economie et Gestion - UNS - Université Nice Sophia Antipolis (1965 - 2019) - CNRS - Centre National de la Recherche Scientifique - UniCA - Université Côte d'Azur)

  • Ludivine Martin

    (CREM - Centre de recherche en économie et management - UNICAEN - Université de Caen Normandie - NU - Normandie Université - UR - Université de Rennes - CNRS - Centre National de la Recherche Scientifique)

  • Nessrine Omrani

    (ADIS - Analyse des Dynamiques Industrielles et Sociales - UP11 - Université Paris-Sud - Paris 11 - Département d'Economie)

Abstract

This article investigates the relationship between Information Technologies (IT), new organizational practices and workers' contextual performance in the European context. Our empirical results are based on data about more than 11000 employees from 16 European countries in 2005 and more than 16000 in 2010. First, we find asymmetric effects of IT use. Internet use is, indeed, positively related to all aspects of contextual performance in 2010, while computer use has been positively associated with contextual performance in 2005 but not in 2010. Second, we find that most of the considered new organizational practices have a positive relationship with employees' contextual performance.

Suggested Citation

  • Adel Ben Youssef & Ludivine Martin & Nessrine Omrani, 2014. "The complementarities between Infomation and Communication Technologies Use, New Organizational Practices and Employee's Contextual Performance: Evidence from Europe in 2005 and 2010," Post-Print halshs-01068238, HAL.
    • Handle: RePEc:hal:journl:halshs-01068238
    Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-01068238
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    Keywords

    Employees; Contextual Performance; Information Technologies; New Organizational Practices;
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