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Empirical Study of key success factors in IS Projects

Author

Listed:
  • I. Zouaghi

    (CERAG - Centre d'études et de recherches appliquées à la gestion - UPMF - Université Pierre Mendès France - Grenoble 2 - CNRS - Centre National de la Recherche Scientifique)

  • Abderrazak Laghouag

    (Management department - Uni M'sila - University of M'sila / Université Mohamed Boudiaf - M'sila)

Abstract

Inter-functional business integration that improves cooperation among departments, or even inter-organizational integration could be supported by the implantation of an ERP system. Consequently, in these last five years, more and more companies are implementing ERP system but lots of them fail so far. We try to understand in our work, from a project management perspective, the reasons that bring the ERP implementation project to success or to fail. We provide in this article a brief overview of the literature dealing with key success factors related to an ERP implementation project to better cope with the field, then we study the case of an ERP implementation project in a company operating in automotive industry, with a quail-metric methodology, to better deepen the reasons of ERP implementation projects success or failure.

Suggested Citation

  • I. Zouaghi & Abderrazak Laghouag, 2011. "Empirical Study of key success factors in IS Projects," Post-Print halshs-00662037, HAL.
    • Handle: RePEc:hal:journl:halshs-00662037
    Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-00662037
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    References listed on IDEAS

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    1. Mandal, Purnendu & Gunasekaran, A., 2003. "Issues in implementing ERP: A case study," European Journal of Operational Research, Elsevier, vol. 146(2), pages 274-283, April.
    2. Young B. Moon, 2007. "Enterprise Resource Planning (ERP): a review of the literature," International Journal of Management and Enterprise Development, Inderscience Enterprises Ltd, vol. 4(3), pages 235-264.
    3. Zhang, Zhe & Lee, Matthew K.O. & Huang, Pei & Zhang, Liang & Huang, Xiaoyuan, 2005. "A framework of ERP systems implementation success in China: An empirical study," International Journal of Production Economics, Elsevier, vol. 98(1), pages 56-80, October.
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