IDEAS home Printed from https://ideas.repec.org/p/hal/journl/halshs-00850378.html
   My bibliography  Save this paper

Aligning Key Success Factors to ERP Implementation Strategy: Learning from a Case Study

Author

Listed:
  • I. Zouaghi

    (CERAG - Centre d'études et de recherches appliquées à la gestion - UPMF - Université Pierre Mendès France - Grenoble 2 - CNRS - Centre National de la Recherche Scientifique)

  • Abderrazak Laghouag

    (Management department - Uni M'sila - University of M'sila / Université Mohamed Boudiaf - M'sila)

Abstract

These last years, we can observe that most of companies implemented an ERP system but many of them fail. Much of research that has been conducted in this field, focus on KSFs. We have noticed that confronting those KSFs to ERP implementation strategies seems quiet fecund. So provide in this article a brief overview of the literature dealing with key success factors related to an ERP implementation project to better cope with the field, then come out with a framework analyzing these KSFs depending on implementation strategies. Then we study a case of an ERP implementation project in a company operating in the automotive industry, with a quail-metric methodology, to better understand the reasons of ERP implementation projects success or failure.

Suggested Citation

  • I. Zouaghi & Abderrazak Laghouag, 2012. "Aligning Key Success Factors to ERP Implementation Strategy: Learning from a Case Study," Post-Print halshs-00850378, HAL.
    • Handle: RePEc:hal:journl:halshs-00850378
    Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-00850378
    as

    Download full text from publisher

    File URL: https://shs.hal.science/halshs-00850378/document
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Mandal, Purnendu & Gunasekaran, A., 2003. "Issues in implementing ERP: A case study," European Journal of Operational Research, Elsevier, vol. 146(2), pages 274-283, April.
    2. Yusuf, Yahaya & Gunasekaran, A. & Abthorpe, Mark S., 2004. "Enterprise information systems project implementation:: A case study of ERP in Rolls-Royce," International Journal of Production Economics, Elsevier, vol. 87(3), pages 251-266, February.
    3. Majed Al-Mashari & Mohamed Zairi & Koji Okazawa, 2006. "Enterprise Resource Planning (ERP) implementation: a useful road map," International Journal of Management and Enterprise Development, Inderscience Enterprises Ltd, vol. 3(1/2), pages 169-180.
    4. Abdinnour-Helm, Sue & Lengnick-Hall, Mark L. & Lengnick-Hall, Cynthia A., 2003. "Pre-implementation attitudes and organizational readiness for implementing an Enterprise Resource Planning system," European Journal of Operational Research, Elsevier, vol. 146(2), pages 258-273, April.
    5. Young B. Moon, 2007. "Enterprise Resource Planning (ERP): a review of the literature," International Journal of Management and Enterprise Development, Inderscience Enterprises Ltd, vol. 4(3), pages 235-264.
    6. Amadou DIALLO & Denis THUILLIER, 2005. "Une Analyse De La Perception Des Coordonnateurs De Projets De Développement En Afrique," Region et Developpement, Region et Developpement, LEAD, Universite du Sud - Toulon Var, vol. 22, pages 193-218.
    7. Mabert, Vincent A. & Soni, Ashok & Venkataramanan, M. A., 2003. "Enterprise resource planning: Managing the implementation process," European Journal of Operational Research, Elsevier, vol. 146(2), pages 302-314, April.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. repec:arp:tjssrr:2019:p:37-48 is not listed on IDEAS
    2. Mojtaba Ashja & Akram Hadizadeh Moghadam & Hamid Bidram, 2015. "Comparative study of large information systems’ CSFs during their life cycle," Information Systems Frontiers, Springer, vol. 17(3), pages 619-628, June.
    3. Iskander Zouaghi & Abderrazak Laghouag, 2016. "Aligning key success factors to ERP implementation strategy: learning from a case study," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 22(1), pages 100-115.
    4. Kamaruzzaman Muhammad & Nor’Azam Mastuki & Faizah Darus & Erlane K Ghani*, 2018. "Critical Success Factors for AIS Change: A Case Study in an Agricultural Company," The Journal of Social Sciences Research, Academic Research Publishing Group, pages 904-915:5.
    5. Manisha Seth & D.P. Goyal & Ravi Kiran, 2015. "Development of a Model for Successful Implementation of Supply Chain Management Information System in Indian Automotive Industry," Vision, , vol. 19(3), pages 248-262, September.
    6. Rafael Lapiedra & Joaquin Alegre & Ricardo Chiva, 2011. "The importance of management innovation and consultant services on ERP implementation success," The Service Industries Journal, Taylor & Francis Journals, vol. 31(12), pages 1907-1919, January.
    7. Ehsan Samiei & Jafar Habibi, 2020. "The Mutual Relation Between Enterprise Resource Planning and Knowledge Management: A Review," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 21(1), pages 53-66, March.
    8. Yeh, Chung-Hsing & Xu, Yan, 2013. "Managing critical success strategies for an enterprise resource planning project," European Journal of Operational Research, Elsevier, vol. 230(3), pages 604-614.
    9. Hendry, L. & Land, M. & Stevenson, M. & Gaalman, G., 2008. "Investigating implementation issues for workload control (WLC): A comparative case study analysis," International Journal of Production Economics, Elsevier, vol. 112(1), pages 452-469, March.
    10. Madapusi, Arun & D'Souza, Derrick, 2012. "The influence of ERP system implementation on the operational performance of an organization," International Journal of Information Management, Elsevier, vol. 32(1), pages 24-34.
    11. I. Zouaghi & Abderrazak Laghouag, 2011. "Empirical Study of key success factors in IS Projects," Post-Print halshs-00662037, HAL.
    12. Tchokogue, Andre & Bareil, Celine & Duguay, Claude R., 2005. "Key lessons from the implementation of an ERP at Pratt & Whitney Canada," International Journal of Production Economics, Elsevier, vol. 95(2), pages 151-163, February.
    13. Christian Arnold & Kai-Ingo Voigt, 2019. "Determinants of Industrial Internet of Things Adoption in German Manufacturing Companies," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 16(06), pages 1-21, October.
    14. Fındık, Derya & Tansel, Aysit, 2013. "Resources on the stage: a firm level analysis of the ict adoption in Turkey," MPRA Paper 65956, University Library of Munich, Germany, revised 05 Aug 2014.
    15. Bejjar Mohamed Ali & Boujelbene Younes, 2013. "The Impact of Information Systems on user Performance: An Exploratory Study," Journal of Knowledge Management, Economics and Information Technology, ScientificPapers.org, vol. 3(2), pages 1-10, April.
    16. Aloini, Davide & Dulmin, Riccardo & Mininno, Valeria, 2012. "Modelling and assessing ERP project risks: A Petri Net approach," European Journal of Operational Research, Elsevier, vol. 220(2), pages 484-495.
    17. Hasan AL JAFA, 2020. "A Case Study For The Crm Software Selection Process In A Transportation Company Using An Integrated Ahp And Qfd Approach," SEA - Practical Application of Science, Romanian Foundation for Business Intelligence, Editorial Department, issue 24, pages 337-351, December.
    18. Molnár Bálint & Benczúr András & Szabó Gyula, 2013. "Selection Process of ERP Systems," Business Systems Research, Sciendo, vol. 4(1), pages 36-48, March.
    19. Muhammad Jamil Anjum, 2011. "Users Satisfaction and ERP Implementation Success," Information Management and Business Review, AMH International, vol. 3(5), pages 265-272.
    20. Ricardo A. Santa & Alejandro Acosta & Silvio Borrero & Annibal Scavarda, 2020. "Corporate, operational, and information systems strategies: Alignment and firm performance," Estudios Gerenciales, Universidad Icesi, vol. 36(157), pages 454-464, December.
    21. Laura-Eugenia-Lavinia Barna & Bogdan-Ștefan Ionescu & Liliana Ionescu-Feleagă, 2021. "The Relationship between the Implementation of ERP Systems and the Financial and Non-Financial Reporting of Organizations," Sustainability, MDPI, vol. 13(21), pages 1-17, October.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:halshs-00850378. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.