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Sorry, could you repeat the question? Exploring video‐interview recruitment practice in HRM

Author

Listed:
  • Rod Mccoll

    (ESC [Rennes] - ESC Rennes School of Business)

  • Marco Michelotti

    (ESC [Rennes] - ESC Rennes School of Business)

Abstract

HRM has embraced video interviewing through verbal computer‐mediated communication (VCMC) technology. However, empirical research in recruitment remains scant. Drawing on communication theories to analyse data from three studies, we present a conceptual framework explaining VCMC adoption and practice. We argue that VCMC technology has a larger effect on recruitment and selection outcomes than presumed. We broaden signalling theory to video recruitment and posit that interaction effects due to characteristics of the technology and a candidate's personality may affect recruitment outcomes. We also broaden media richness theory by uncovering memory effects arising from multiple interview modes. HR managers should be mindful of these and others limitations highlighted in the study before fully embracing this technology.

Suggested Citation

  • Rod Mccoll & Marco Michelotti, 2019. "Sorry, could you repeat the question? Exploring video‐interview recruitment practice in HRM," Post-Print hal-02468369, HAL.
    • Handle: RePEc:hal:journl:hal-02468369
    DOI: 10.1111/1748-8583.12249
    as

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    Cited by:

    1. Malik, Ashish & De Silva, M.T. Thedushika & Budhwar, Pawan & Srikanth, N.R., 2021. "Elevating talents' experience through innovative artificial intelligence-mediated knowledge sharing: Evidence from an IT-multinational enterprise," Journal of International Management, Elsevier, vol. 27(4).
    2. Alina Köchling & Marius Claus Wehner, 2020. "Discriminated by an algorithm: a systematic review of discrimination and fairness by algorithmic decision-making in the context of HR recruitment and HR development," Business Research, Springer;German Academic Association for Business Research, vol. 13(3), pages 795-848, November.
    3. Sreejesh, S. & Ghosh, Tathagata & Dwivedi, Yogesh K., 2021. "Moving beyond the content: The role of contextual cues in the effectiveness of gamification of advertising," Journal of Business Research, Elsevier, vol. 132(C), pages 88-101.
    4. Alina Köchling & Marius Claus Wehner & Josephine Warkocz, 2023. "Can I show my skills? Affective responses to artificial intelligence in the recruitment process," Review of Managerial Science, Springer, vol. 17(6), pages 2109-2138, August.

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