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Évaluation de la gouvernance de l'information : une approche multifacette et multicritères

Author

Listed:
  • Jacky Akoka

    (CEDRIC - ISID - CEDRIC. Ingénierie des Systèmes d'Information et de Décision - CEDRIC - Centre d'études et de recherche en informatique et communications - ENSIIE - Ecole Nationale Supérieure d'Informatique pour l'Industrie et l'Entreprise - CNAM - Conservatoire National des Arts et Métiers [CNAM] - HESAM - HESAM Université - Communauté d'universités et d'établissements Hautes écoles Sorbonne Arts et métiers université)

  • Isabelle Comyn-Wattiau

    (ESSEC Business School)

Abstract

Face aux enjeux représentés par l'information et son rôle dans la prise de décision, les entreprises sont de plus en plus amenées à passer du management de cette information à sa gouvernance. L'objectif de cet article est de présenter une approche d'évaluation de cette gouvernance dont l'avantage est de prendre en compte les points de vue des différentes parties prenantes. Cette démarche est fondée sur une évaluation multifacette et multicritères, reposant sur une hiérarchie générique de critères d'évaluation, ensuite spécialisée par partie prenante (management, gouvernance de l'information, métiers). La hiérarchie est organisée selon les dimensions d'un système. La démarche est illustrée par un cas pratique.

Suggested Citation

  • Jacky Akoka & Isabelle Comyn-Wattiau, 2019. "Évaluation de la gouvernance de l'information : une approche multifacette et multicritères," Post-Print hal-02283716, HAL.
    • Handle: RePEc:hal:journl:hal-02283716
    Note: View the original document on HAL open archive server: https://hal.science/hal-02283716
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    References listed on IDEAS

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