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Contribution du shadow IT à la construction de la légitimité de l'acteur métier

Author

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  • Sofianne Messaoudi Escarabajal

    (MRM - Montpellier Research in Management - UPVM - Université Paul-Valéry - Montpellier 3 - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School - UM - Université de Montpellier)

  • Meissonier Régis

    (MRM - Montpellier Research in Management - UPVM - Université Paul-Valéry - Montpellier 3 - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School - UM - Université de Montpellier)

  • Claudio Vitari

    (CERGAM - Centre d'Études et de Recherche en Gestion d'Aix-Marseille - AMU - Aix Marseille Université - UTLN - Université de Toulon)

Abstract

The increasing use of unauthorized Information Technology (IT) has consequences that go beyond the organizational framework. These unofficial and creative practices are grouped under the name of shadow IT (Information Technology) and are beyond the control of IT departments. Previous research on the impact of shadow IT has highlighted its positive effects on user motivation and performance, on strengthening innovation in organizations, and on the negative influence on the stability and security of the official IT system. Our analysis, through neo-institutional theories, would make it possible to consider this phenomenon as contributing to the construction, at different levels, of the legitimacy of the professional actor, institutional entrepreneur. This phenomenon would also be able to spread into the institutional field of the organization through isomorphic processes, modifying its logic.

Suggested Citation

  • Sofianne Messaoudi Escarabajal & Meissonier Régis & Claudio Vitari, 2019. "Contribution du shadow IT à la construction de la légitimité de l'acteur métier," Post-Print hal-02175960, HAL.
    • Handle: RePEc:hal:journl:hal-02175960
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    References listed on IDEAS

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    1. Haag, Steffi & Eckhardt, Andreas & Bozoyan, Christiane, 2015. "Are Shadow System Users the Better IS Users? - Insights of a Lab Experiment," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 82693, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    2. Frédérique Déjean & Jean-Pascal Gond & Bernard Leca, 2004. "Measuring the unmeasured : An institutional entrepreneur strategy in an emerging industry," Post-Print halshs-00151270, HAL.
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    4. Haag, Steffi & Eckhardt, Andreas, 2014. "Organizational Cloud Service Adoption - A Scientometric and Content-based Literature Analysis," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 82769, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    5. repec:dau:papers:123456789/1478 is not listed on IDEAS
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    More about this item

    Keywords

    néo-institutionnalisme; stratégie de contournement; légitimité; Shadow IT; champ institutionnel;
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