IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-01902416.html
   My bibliography  Save this paper

L'influence de la justice organisationnelle sur le stress : le cas du contrôle des performances individuelles dans les grands cabinets d'audit

Author

Listed:
  • Pauline Beau

    (TSM - Toulouse School of Management - UT Capitole - Université Toulouse Capitole - UT - Université de Toulouse)

Abstract

This article present the results of a case study on the big audit firms aiming to understand the links between the use of performance control tools and job strain. Through a qualitative design this research links the lack of justice (procedural, interactional and distributive) to deteriorations of necessary parts to the assessment process (such as the feed-back quality, the controllability of objectives, objectivity in the assessment process, confidence in managers, balance between efforts and rewards). As a result, all these phenomenon appear to create uncertainty and job strain. By studying deeply the assessment process in big audit firms, this article deals with the issues of results control stressing more particularly its psychosocial impacts.

Suggested Citation

  • Pauline Beau, 2016. "L'influence de la justice organisationnelle sur le stress : le cas du contrôle des performances individuelles dans les grands cabinets d'audit," Post-Print hal-01902416, HAL.
    • Handle: RePEc:hal:journl:hal-01902416
    Note: View the original document on HAL open archive server: https://hal.science/hal-01902416
    as

    Download full text from publisher

    File URL: https://hal.science/hal-01902416/document
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Decoster, Dt & Fertakis, Jp, 1968. "Budget-Induced Pressure And Its Relationship To Supervisory Behavior," Journal of Accounting Research, Wiley Blackwell, vol. 6(2), pages 237-246.
    2. Pentland, Brian T., 1993. "Getting comfortable with the numbers: Auditing and the micro-production of macro-order," Accounting, Organizations and Society, Elsevier, vol. 18(7-8), pages 605-620.
    3. Lau, Chong M. & Sholihin, Mahfud, 2005. "Financial and nonfinancial performance measures: How do they affect job satisfaction?," The British Accounting Review, Elsevier, vol. 37(4), pages 389-413.
    4. Mahfud Sholihin & Richard Pike, 2009. "Fairness in performance evaluation and its behavioural consequences," Accounting and Business Research, Taylor & Francis Journals, vol. 39(4), pages 397-413.
    5. Hopwood, Ag, 1972. "Empirical Study Of Role Of Accounting Data In Performance Evaluation," Journal of Accounting Research, Wiley Blackwell, vol. 10, pages 156-182.
    6. Costas Lapavitsas, 2011. "Theorizing financialization," Work, Employment & Society, British Sociological Association, vol. 25(4), pages 611-626, December.
    7. Hartmann, Frank & Slapnicar, Sergeja, 2009. "How formal performance evaluation affects trust between superior and subordinate managers," Accounting, Organizations and Society, Elsevier, vol. 34(6-7), pages 722-737, August.
    8. Hall, Matthew, 2008. "The effect of comprehensive performance measurement systems on role clarity, psychological empowerment and managerial performance," Accounting, Organizations and Society, Elsevier, vol. 33(2-3), pages 141-163.
    9. Cohen-Charash, Yochi & Spector, Paul E., 2001. "The Role of Justice in Organizations: A Meta-Analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(2), pages 278-321, November.
    10. Libby, Theresa, 1999. "The influence of voice and explanation on performance in a participative budgeting setting," Accounting, Organizations and Society, Elsevier, vol. 24(2), pages 125-137, April.
    11. Bourguignon, Annick & Chiapello, Eve, 2003. "The Role of Criticism in the Dynamics of Performance Evaluation Systems," ESSEC Working Papers DR 03017, ESSEC Research Center, ESSEC Business School.
    12. Gérald Naro, 1998. "La dimension humaine du contrôle de gestion : la recherche anglo-saxonne sur les aspects comportementaux de la gestion budgétaire," Comptabilité - Contrôle - Audit, Association francophone de comptabilité, vol. 4(2), pages 45-69.
    13. Magner, Nace & Welker, Robert B. & Campbell, Terry L., 1995. "The interactive effect of budgetary participation and budget favorability on attitudes toward budgetary decision makers: A research note," Accounting, Organizations and Society, Elsevier, vol. 20(7-8), pages 611-618.
    14. Grey, C., 1998. "On being a professional in a "Big Six" firm," Accounting, Organizations and Society, Elsevier, vol. 23(5-6), pages 569-587.
    15. Hopwood, Ag, 1972. "Empirical Study Of Role Of Accounting Data In Performance Evaluation - Reply," Journal of Accounting Research, Wiley Blackwell, vol. 10, pages 189-193.
    16. Gérald Naro & Irène Georgescu, 2012. "Pressions budgétaires à l'hôpital : une étude qualitative du concept de « RAPM » auprès de praticiens hospitaliers," Post-Print hal-01825502, HAL.
    17. Cooper, David J. & Robson, Keith, 2006. "Accounting, professions and regulation: Locating the sites of professionalization," Accounting, Organizations and Society, Elsevier, vol. 31(4-5), pages 415-444.
    18. Irène Georgescu & Gérald Naro, 2012. "Pressions budgétaires à l'hôpital : une étude qualitative du concept de « RAPM » auprès de praticiens hospitaliers," Comptabilité - Contrôle - Audit, Association francophone de comptabilité, vol. 18(3), pages 67-95.
    19. Alvehus, Johan & Spicer, André, 2012. "Financialization as a strategy of workplace control in professional service firms," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 23(7), pages 497-510.
    20. Ioana Lupu & Laura Empson, 2015. "Illusio and overwork: playing the game in the accounting field," Accounting, Auditing & Accountability Journal, Emerald Group Publishing Limited, vol. 28(8), pages 1310-1340, October.
    21. Ghosh, Dipankar & Lusch, Robert F., 2000. "Outcome effect, controllability and performance evaluation of managers: some field evidence from multi-outlet businesses," Accounting, Organizations and Society, Elsevier, vol. 25(4-5), pages 411-425, May.
    22. Shields, Michael D. & Deng, F. Johnny & Kato, Yutaka, 2000. "The design and effects of control systems: tests of direct- and indirect-effects models," Accounting, Organizations and Society, Elsevier, vol. 25(2), pages 185-202, February.
    23. Gérald Naro, 1998. "La dimension humaine du contrôle de gestion : la recherche anglo-saxonne sur les aspects comportementaux de la gestion budgétaire," ACCRA, Association francophone de comptabilité, vol. 4(2), pages 45-69.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Luft, Joan & Shields, Michael D., 2003. "Mapping management accounting: graphics and guidelines for theory-consistent empirical research," Accounting, Organizations and Society, Elsevier, vol. 28(2-3), pages 169-249.
    2. Lisa-Marie Wibbeke & Maik Lachmann, 2020. "Psychology in management accounting and control research: an overview of the recent literature," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 31(3), pages 275-328, September.
    3. Sholihin, Mahfud & Pike, Richard & Mangena, Musa & Li, Jing, 2011. "Goal-setting participation and goal commitment: Examining the mediating roles of procedural fairness and interpersonal trust in a UK financial services organisation," The British Accounting Review, Elsevier, vol. 43(2), pages 135-146.
    4. Thuy-Van Tran & Sinikka Lepistö & Janne Järvinen, 2021. "The relationship between subjectivity in managerial performance evaluation and the three dimensions of justice perception," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 32(3), pages 369-399, September.
    5. Mehdi Alaoui Mhammedi, 2016. "Erreurs de prévision budgétaire : Étude exploratoire des causes des excédents budgétaires dans les structures communales au Maroc," Post-Print hal-01901125, HAL.
    6. Stefan Linder & Bernard Leca & Adrián Zicari & Veronica Casarin, 2021. "Designing Ethical Management Control: Overcoming the Harmful Effect of Management Control Systems on Job-Related Stress," Journal of Business Ethics, Springer, vol. 172(4), pages 747-764, September.
    7. Tobias Johansson & Gabriella Wennblom, 2017. "In female supervisors male subordinates trust!? An experiment on supervisor and subordinate gender and the perceptions of tight control," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 28(3), pages 321-345, October.
    8. Langevin, Pascal & Mendoza, Carla, 2013. "How can management control system fairness reduce managers’ unethical behaviours?," European Management Journal, Elsevier, vol. 31(3), pages 209-222.
    9. Kelly K. Wang & Maria Cadiz Dyball & Andy Wang, 2023. "The link between formality and procedural fairness: The influences of precision, sensitivity and role clarity," Accounting and Finance, Accounting and Finance Association of Australia and New Zealand, vol. 63(S1), pages 1571-1598, April.
    10. Marco Giovanni Rizzo, 2014. "La relazione tra il livello di coinvolgimento nel processo di budget, il commitment verso gli obiettivi, la soddisfazione lavorativa e i relativi risvolti sulla performance manageriale. I risultati di," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2014(1), pages 9-34.
    11. Marcel Van Rinsum & Frank H.M. Verbeeten, 2012. "The impact of subjectivity in performance evaluation practices on public sector managers’ motivation," Accounting and Business Research, Taylor & Francis Journals, vol. 42(4), pages 377-396, September.
    12. Irène Georgescu, 2012. "Communication de l'information et pressions financière interne: une étude exploratoire dans une organisation professionnelle," Post-Print hal-00690953, HAL.
    13. Beau, Pauline & Jerman, Lambert, 2022. "Bonding forged in “auditing hell”: The emotional qualities of Big Four auditors," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 83(C).
    14. Benjamin Benoit, 2014. "Is there a manager in the plane ? The remarquable absence of the manager in enabling control [Y a-t-il un manager dans l'avion ? Ou la relative absence du manager dans les approches capacitantes du," Post-Print hal-01899013, HAL.
    15. Agostino, Deborah & Arnaboldi, Michela, 2012. "Design issues in Balanced Scorecards: The “what” and “how” of control," European Management Journal, Elsevier, vol. 30(4), pages 327-339.
    16. Ionut NANU & Ana Rodica STAICULESCU, 2019. "Objective Vs. Subjective In The Human Resources Evaluation Process," Network Intelligence Studies, Romanian Foundation for Business Intelligence, Editorial Department, issue 14, pages 95-104, December.
    17. Marc Bollecker, 2000. "Contrôleur de gestion : une profession à dimension relationnelle ?," Post-Print halshs-00587432, HAL.
    18. Noeverman, J., 2010. "Within- and Between-group Agreement in Supervisor’s Evaluative Behaviours: Do evaluative ‘styles’ exist?," ERIM Report Series Research in Management ERS-2010-002-F&A, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    19. Frimanson, Lars & Hornbach, Janina & Hartmann, Frank G.H., 2021. "Performance evaluations and stress: Field evidence of the hormonal effects of evaluation frequency," Accounting, Organizations and Society, Elsevier, vol. 95(C).
    20. Lau, Chong M. & Martin-Sardesai, Ann V., 2012. "The role of organisational concern for workplace fairness in the choice of a performance measurement system," The British Accounting Review, Elsevier, vol. 44(3), pages 157-172.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-01902416. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.