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How to transfer real time and big data management control methods of the industry to the service?
[Comment transférer au service les méthodes de contrôle de gestion temps réel et big data de l'industrie ?]

Author

Listed:
  • Amaury Loup Gayet

    (CEROS - Centre d'Etudes et de Recherches sur les Organisations et la Stratégie - UPN - Université Paris Nanterre)

Abstract

Our two previous papers (Gayet and al., 2014 ; 2016) at Manufacturing Accounting Research (MAR) proposed a reflection for a real-time management control method in the industry. The proposal for this paper is to initiate a transfer to the service. The approach is to summarize our previous main contributions, to define the conceptual framework - which consists in describing the real-time Information Systems (IS) architecture and big data and a methodology to deploy a solution of Business Intelligence (BI) -, then, present the solution implemented in the industry to open a reflection on its transferability. The paper proposes an approach similar to that deployed in an editor, leader of manufacturing intelligence, for the service sector by an analogy with the main software of the market. This research raises multiple implications because the digital transformation of organizations is strategic. The practical implications are to help in the deployment of real-time and big data solutions and should not evade the social implications that implies a profound change in managerial practices. The originality of this paper is to build a bridge between the industrial world, characterized by the rigor of the procedures, and that of the services

Suggested Citation

  • Amaury Loup Gayet, 2018. "How to transfer real time and big data management control methods of the industry to the service? [Comment transférer au service les méthodes de contrôle de gestion temps réel et big data de l'indu," Post-Print hal-01820412, HAL.
    • Handle: RePEc:hal:journl:hal-01820412
    Note: View the original document on HAL open archive server: https://hal.science/hal-01820412
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    References listed on IDEAS

    as
    1. Amaury Loup Gayet & Pierre Fenies & Sylvain Rubat Du Mérac, 2014. "Perspective Of Real-Time Costing In Product Management: Decision Support System To Maximize The Value Added [Systeme Interactif D'Aide A La Decision Pour Maximiser La Valeur Ajoutee : Application A," Post-Print hal-01713802, HAL.
    2. Sébastien Tran, 2012. "Le pilotage des entreprises étendues:le rôle du SI dans le dispositif de gestion," Revue Finance Contrôle Stratégie, revues.org, vol. 15(1), pages 43-63, June.
    3. Sébastien Tran, 2012. "Le pilotage des entreprises étendues : le rôle du SI dans le dispositif de gestion," Post-Print halshs-01078734, HAL.
    4. A. Leclercq-Vandelanoitte & I. Henri, 2013. "Technologies de l'information, contrôle et panoptique pour une approche deleuzienne," Post-Print hal-00847720, HAL.
    5. repec:dau:papers:123456789/10777 is not listed on IDEAS
    6. Alain Amintas, 2002. "Une Genealogie Des Techniques De Controle : Une Lecture De Michel Foucault," Post-Print halshs-00584424, HAL.
    7. repec:dau:papers:123456789/3561 is not listed on IDEAS
    8. Olfa Turki, 2006. "Les pratiques du contrôle de gestion face au changement," Post-Print halshs-00581076, HAL.
    9. H. Igor Ansoff, 1980. "Strategic issue management," Strategic Management Journal, Wiley Blackwell, vol. 1(2), pages 131-148, April.
    10. Toomas Haldma & Kertu Laats, 2002. "Influencing Contingencies On Management Accounting Practices In Estonian Manufacturing Companies," University of Tartu - Faculty of Economics and Business Administration Working Paper Series 13, Faculty of Economics and Business Administration, University of Tartu (Estonia).
    11. Amaury Loup Gayet & Sylvain Rubat Du Mérac, 2016. "Managerial implications in real time information system applied for a paper mill [Les implications managériales d'un système de contrôle de gestion temps réel appliqué à une papeterie]," Post-Print hal-01713664, HAL.
    Full references (including those not matched with items on IDEAS)

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