IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-01615576.html
   My bibliography  Save this paper

Mobbing at banks: Moderating Effect of Negative Emotions on the Relationship between Mobbing and Turnover Intention

Author

Listed:
  • Meltem Idig-Camuroglu

    (Istanbul Kemerburgaz University [Istanbul] - Istanbul Kemerburgaz University)

  • Jale Minibas-Poussard

Abstract

While it is not always possible to prevent mobbing in organizations, individuals can be empowered to cope with it by regulating emotions. The purpose of this study was to explore mobbing and turnover intention in banking sector and to examine the moderating effect of negative emotions. Survey approach and free association technique were used with participants who were 164 bank employees in Istanbul, Turkey. Findings revealed that prevalence of mobbing is 30%. The most frequent aggressive behaviors are threats to individual's personal and work reputation. As the environment is perceived more negative, perceived mobbing increases. With the high levels of mobbing negative emotions increase and turnover intentions arise. Negative emotions moderated the relationship between mobbing and turnover intention. Employees with high negative emotions showed more turnover intention when mobbing increased. Effective coping with mobbing is essential for individuals and organizations since it increases negative affect and turnover intentions in employees. This findings also underlines the importance of anti-bullying policies. To our knowledge, this paper examined the moderating effect of negative emotions on the relationship between mobbing and turnover for the first time.

Suggested Citation

  • Meltem Idig-Camuroglu & Jale Minibas-Poussard, 2015. "Mobbing at banks: Moderating Effect of Negative Emotions on the Relationship between Mobbing and Turnover Intention," Post-Print hal-01615576, HAL.
    • Handle: RePEc:hal:journl:hal-01615576
    Note: View the original document on HAL open archive server: https://hal.science/hal-01615576
    as

    Download full text from publisher

    File URL: https://hal.science/hal-01615576/document
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Pamela Lutgen‐Sandvik & Sarah J. Tracy & Jess K. Alberts, 2007. "Burned by Bullying in the American Workplace: Prevalence, Perception, Degree and Impact," Journal of Management Studies, Wiley Blackwell, vol. 44(6), pages 837-862, September.
    2. Liat Hamama & Tammie Ronen & Keren Shachar & Michael Rosenbaum, 2013. "Links Between Stress, Positive and Negative Affect, and Life Satisfaction Among Teachers in Special Education Schools," Journal of Happiness Studies, Springer, vol. 14(3), pages 731-751, June.
    3. Ed Diener & Eunkook Suh, 1997. "Measuring Quality Of Life: Economic, Social, And Subjective Indicators," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 40(1), pages 189-216, January.
    4. Bentley, Tim A. & Catley, Bevan & Cooper-Thomas, Helena & Gardner, Dianne & O’Driscoll, Michael P. & Dale, Alison & Trenberth, Linda, 2012. "Perceptions of workplace bullying in the New Zealand travel industry: Prevalence and management strategies," Tourism Management, Elsevier, vol. 33(2), pages 351-360.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Jale Minibas-Poussard & Meltem İdiğ-Çamuroğlu, 2016. "Mobbing in a cross-sectional national sample: The Turkish Case," Post-Print hal-01615570, HAL.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Alexander, Matthew & MacLaren, Andrew & O’Gorman, Kevin & Taheri, Babak, 2012. "“He just didn’t seem to understand the banter”: Bullying or simply establishing social cohesion?," Tourism Management, Elsevier, vol. 33(5), pages 1245-1255.
    2. Mumel Damijan & Jan Sanja & Treven Sonja & Malc Domen, 2015. "Mobbing in Slovenia: Prevalence, Mobbing Victim Characteristics, and the Connection with Post-Traumatic Stress Disorder," Naše gospodarstvo/Our economy, Sciendo, vol. 61(1), pages 3-12, March.
    3. Wu, Chia-Huei & Liu, Jun & Kwong Kwan, Ho & Lee, Cynthia, 2016. "Why and when workplace ostracism inhibits organizational citizenship behaviors: an organizational identification perspective," LSE Research Online Documents on Economics 64006, London School of Economics and Political Science, LSE Library.
    4. Albino Prada-Blanco & Patricio Sanchez-Fernandez, 2017. "Empirical Analysis of the Transformation of Economic Growth into Social Development at an International Level," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 130(3), pages 983-1003, February.
    5. Mouratidis, Kostas & Ettema, Dick & Næss, Petter, 2019. "Urban form, travel behavior, and travel satisfaction," Transportation Research Part A: Policy and Practice, Elsevier, vol. 129(C), pages 306-320.
    6. Agnieszka Wojewódzka-Wiewiórska & Anna Kłoczko-Gajewska & Piotr Sulewski, 2019. "Between the Social and Economic Dimensions of Sustainability in Rural Areas—In Search of Farmers’ Quality of Life," Sustainability, MDPI, vol. 12(1), pages 1-26, December.
    7. Yixuan Liu & Liumeng Li & Guomei Miao & Xinyan Yang & Yinghui Wu & Yanling Xu & Yonghong Gao & Yongzhi Zhan & Yiwei Zhong & Shujuan Yang, 2021. "Relationship between Children’s Intergenerational Emotional Support and Subjective Well-Being among Middle-Aged and Elderly People in China: The Mediation Role of the Sense of Social Fairness," IJERPH, MDPI, vol. 19(1), pages 1-12, December.
    8. Emilio Colombo & Alessandra Michelangeli & Luca Stanca, 2014. "La Dolce Vita : Hedonic Estimates of Quality of Life in Italian Cities," Regional Studies, Taylor & Francis Journals, vol. 48(8), pages 1404-1418, August.
    9. Marco Grasso & Luciano Canova, 2008. "An Assessment of the Quality of Life in the European Union Based on the Social Indicators Approach," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 87(1), pages 1-25, May.
    10. Wim Groot & Henriëtte van den Brink, 2003. "Sympathy and the Value of Health: The Spill-over Effects of Migraine on Household Well-being," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 61(1), pages 97-120, January.
    11. Bettina West & Mary Foster & Avner Levin & Jocelyn Edmison & Daniela Robibero, 2014. "Cyberbullying at Work: In Search of Effective Guidance," Laws, MDPI, vol. 3(3), pages 1-20, August.
    12. Hyun Lee, 2003. "The Quality of Korean Life in Camparative Perspective: Objective Quality of Life in Korea and the OECD Countries," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 62(1), pages 481-508, April.
    13. Martin Ravallion & Michael Lokshin, 2001. "Identifying Welfare Effects from Subjective Questions," Economica, London School of Economics and Political Science, vol. 68(271), pages 335-357, August.
    14. Shachar, Keren & Ronen-Rosenbaum, Tammie & Rosenbaum, Michael & Orkibi, Hod & Hamama, Liat, 2016. "Reducing child aggression through sports intervention: The role of self-control skills and emotions," Children and Youth Services Review, Elsevier, vol. 71(C), pages 241-249.
    15. Sima Zach & Sigal Eilat-Adar & Miki Ophir & Avital Dotan, 2021. "Differences in the Association between Physical Activity and People’s Resilience and Emotions during Two Consecutive Covid-19 Lockdowns in Israel," IJERPH, MDPI, vol. 18(24), pages 1-10, December.
    16. Yong Gao & Yuanyuan Chen & Lan Mu & Shize Gong & Pengcheng Zhang & Yu Liu, 2022. "Measuring urban sentiments from social media data: a dual-polarity metric approach," Journal of Geographical Systems, Springer, vol. 24(2), pages 199-221, April.
    17. Gao, Yanan & Rasouli, Soora & Timmermans, Harry & Wang, Yuanqing, 2018. "Trip stage satisfaction of public transport users: A reference-based model incorporating trip attributes, perceived service quality, psychological disposition and difference tolerance," Transportation Research Part A: Policy and Practice, Elsevier, vol. 118(C), pages 759-775.
    18. Qiang Wang & Nathan A. Bowling & Qi-tao Tian & Gene M. Alarcon & Ho Kwong Kwan, 2018. "Workplace Harassment Intensity and Revenge: Mediation and Moderation Effects," Journal of Business Ethics, Springer, vol. 151(1), pages 213-234, August.
    19. Jeroen Boelhouwer & Ineke Stoop, 1999. "Measuring well-being in the Netherlands: The SCP index from 1974 to 1997," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 48(1), pages 51-75, September.
    20. Giulia Greco, 2018. "Setting the Weights: The Women’s Capabilities Index for Malawi," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 135(2), pages 457-478, January.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-01615576. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.