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Bricolage of identity to cope with crisis. Bank employees in times of turmoil

Author

Listed:
  • Evelyne Rousselet

    (IRG - Institut de Recherche en Gestion - UPEM - Université Paris-Est Marne-la-Vallée - UPEC UP12 - Université Paris-Est Créteil Val-de-Marne - Paris 12)

  • Sylvie Chevrier

    (IRG - Institut de Recherche en Gestion - UPEM - Université Paris-Est Marne-la-Vallée - UPEC UP12 - Université Paris-Est Créteil Val-de-Marne - Paris 12)

  • Valérie Pallas-Saltiel

    (IRG - Institut de Recherche en Gestion - UPEM - Université Paris-Est Marne-la-Vallée - UPEC UP12 - Université Paris-Est Créteil Val-de-Marne - Paris 12)

Abstract

Financial crisis has damaged the image of the banking sector. Bank employees are in the front line to cope with this crisis of reputation. This article is based upon an exploratory empirical research among bank employees. First, it reveals the difficult situations related to this crisis that employees live and how they impair their professional identity. Second, drawing upon the notion of bricolage, this paper unveils different forms of identity work that bank employees mobilize to restore a respected professional identity. However most of these bricolages of identity appear to be fragile and may have serious consequences for the management of the banking sector.

Suggested Citation

  • Evelyne Rousselet & Sylvie Chevrier & Valérie Pallas-Saltiel, 2015. "Bricolage of identity to cope with crisis. Bank employees in times of turmoil," Post-Print hal-01176412, HAL.
    • Handle: RePEc:hal:journl:hal-01176412
    Note: View the original document on HAL open archive server: https://hal.science/hal-01176412
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    References listed on IDEAS

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    Keywords

    bricolage; identity work; crisis; bank employees; boundaries;
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