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Towards a Performance Measurement Framework for Community Development Finance Institutions in the UK

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Author Info
Christoph Kneiding () (GfA, Berlin)
Paul Tracey () (Judge Business School, University of Cambridge)
Abstract

Community Development Finance Institutions (CDFIs) are publicly funded organisations that provide small loans to people in financially underserved areas of the UK. Policy makers have repeatedly sought to understand and measure the performance of CDFIs to ensure the efficient use of public funds, but have struggled to identify an appropriate way of doing so. In this article, we empirically derive a framework which measures the performance of CDFIs through an analysis of their stakeholder relationships. Based on qualitative data from 20 English CDFIs, we develop a typology of CDFIs according to three dimensions: organisational structure, type of lending, and type of market served. Following on from this, we derive several propositions that consider how these dimensions relate to the financial and social performance of CDFIs, and provide the basis for a performance measurement framework.

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Publisher Info
Paper provided by Gesellschaft für Arbeitsmarktaktivierung (GfA) in its series Working Papers with number 0008.

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Length: 32 pages
Date of creation: 2007
Date of revision:
Handle: RePEc:gfa:wpaper:0008

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Related research
Keywords: Community Development Finance; Performance Measurement; Stakeholder Theory;

References listed on IDEAS
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  1. Navajas, Sergio & Schreiner, Mark & Meyer, Richard L. & Gonzalez-vega, Claudio & Rodriguez-meza, Jorge, 2000. "Microcredit and the Poorest of the Poor: Theory and Evidence from Bolivia," World Development, Elsevier, vol. 28(2), pages 333-346, February. [Downloadable!] (restricted)
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  2. Benjamin Neville & Bulent Menguc, 2006. "Stakeholder Multiplicity: Toward an Understanding of the Interactions between Stakeholders," Journal of Business Ethics, Springer, vol. 66(4), pages 377-391, 07. [Downloadable!] (restricted)
  3. Hisrich, Robert D. & Jankowicz, A. D., 1990. "Intuition in venture capital decisions: An exploratory study using a new technique," Journal of Business Venturing, Elsevier, vol. 5(1), pages 49-62, January. [Downloadable!] (restricted)
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This page was last updated on 2009-12-23.


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