Effect of the rating source in organizational citizenship behavior: A multitrait-multimethod analysis, The
AbstractThis study compares the ratings for three dimensions of organizational citizenship behaviour (OCB) provided by managers (self-ratings), their subordinates, and their colleagues (superiors and peers) in the Spanish branch of a multinational food company. Using hierarchical confirmatory factor analysis, we find strong method effects, indicating that ratings from different sources provide different information. A comparison among means shows that, in most cases, subordinate and self-ratings are significantly higher than colleague ratings. We also add to the recent research about the dimensionality of OCB by performing a correlation analysis among OCB dimensions that controls for method effects. Our results show that, when methods are taken into account, correlations among OCB dimensions are not significant.
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Bibliographic InfoPaper provided by IESE Business School in its series IESE Research Papers with number D/474.
Length: 18 pages
Date of creation: 10 Oct 2002
Date of revision:
Organizational citizenship behavior; rating source; self-ratings; method effect;
Find related papers by JEL classification:
- M12 - Business Administration and Business Economics; Marketing; Accounting - - Business Administration - - - Personnel Management; Executives; Executive Compensation
- M14 - Business Administration and Business Economics; Marketing; Accounting - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
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