IDEAS home Printed from https://ideas.repec.org/h/spr/lnechp/978-3-642-17020-1_13.html
   My bibliography  Save this book chapter

Reverse Logistics: A Review of Case Studies

In: Distribution Logistics

Author

Listed:
  • Marisa P. Brito

    (Erasmus University Rotterdam)

  • Rommert Dekker

    (Erasmus University Rotterdam)

  • Simme Douwe P. Flapper

    (Technische Universiteit Eindhoven)

Abstract

Reverse logistics deals with the processes associated with the flows of products, components and materials from users/owners to re-users. This paper provides a review and content analysis of more than sixty case studies on reverse logistics. The case studies deal with issues such as the structure of the networks, the relationships between the different parties involved on the networks, inventory management, planning and control, and information technology. The analysis concerns the following questions: what is returned, why do these return flows exists, i.e. what are the drivers/reasons for these flows, how are these return flows being recovered, and finally, who is involved? We end with a summary and suggestions for further research.

Suggested Citation

  • Marisa P. Brito & Rommert Dekker & Simme Douwe P. Flapper, 2005. "Reverse Logistics: A Review of Case Studies," Lecture Notes in Economics and Mathematical Systems, in: Bernhard Fleischmann & Andreas Klose (ed.), Distribution Logistics, pages 243-281, Springer.
  • Handle: RePEc:spr:lnechp:978-3-642-17020-1_13
    DOI: 10.1007/978-3-642-17020-1_13
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Other versions of this item:

    References listed on IDEAS

    as
    1. Markus Klausner & Chris T. Hendrickson, 2000. "Reverse-Logistics Strategy for Product Take-Back," Interfaces, INFORMS, vol. 30(3), pages 156-165, June.
    2. Peter Tucker & David Speirs & Duncan Smith, 2000. "The Impact of a Change in Collection Frequency on Kerbside Recycling Behaviours," Journal of Environmental Planning and Management, Taylor & Francis Journals, vol. 43(3), pages 335-350.
    3. L. Beril Toktay & Lawrence M. Wein & Stefanos A. Zenios, 2000. "Inventory Management of Remanufacturable Products," Management Science, INFORMS, vol. 46(11), pages 1412-1426, November.
    4. Diaz, Angel & Fu, Michael C., 1997. "Models for multi-echelon repairable item inventory systems with limited repair capacity," European Journal of Operational Research, Elsevier, vol. 97(3), pages 480-492, March.
    5. de Koster, M.B.M. & van de Vendel, M. & de Brito, M.P., 2001. "How to Organise Return Handling," ERIM Report Series Research in Management ERS-2001-49-LIS, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    6. Moffat, J, 1992. "Resources for the repair of non-modular aero-engines," Omega, Elsevier, vol. 20(1), pages 99-103, January.
    7. Fleischmann, Moritz & Bloemhof-Ruwaard, Jacqueline M. & Dekker, Rommert & van der Laan, Erwin & van Nunen, Jo A. E. E. & Van Wassenhove, Luk N., 1997. "Quantitative models for reverse logistics: A review," European Journal of Operational Research, Elsevier, vol. 103(1), pages 1-17, November.
    8. de Koster, M.B.M. & de Brito, M.P. & van de Vendel, M.A., 2002. "How to organise return handling; an exploratory study with nine retailer warehouses," Econometric Institute Research Papers EI 2002-11, Erasmus University Rotterdam, Erasmus School of Economics (ESE), Econometric Institute.
    9. de Brito, M.P. & van der Laan, E.A., 2002. "Inventory control with product returns: the impact of (mis)information," Econometric Institute Research Papers EI 2002-29, Erasmus University Rotterdam, Erasmus School of Economics (ESE), Econometric Institute.
    10. Paul H. Farrow & Richard R. Johnson & Andrea L. Larson, 2000. "Entrepreneurship, Innovation, and Sustainability Strategies at Walden Paddlers, Inc," Interfaces, INFORMS, vol. 30(3), pages 215-225, June.
    11. Barros, A. I. & Dekker, R. & Scholten, V., 1998. "A two-level network for recycling sand: A case study," European Journal of Operational Research, Elsevier, vol. 110(2), pages 199-214, October.
    12. Nils Rudi & David F. Pyke & Per Olav Sporsheim, 2000. "Product Recovery at the Norwegian National Insurance Administration," Interfaces, INFORMS, vol. 30(3), pages 166-179, June.
    13. Jonathan D. Linton & David A. Johnston, 2000. "A Decision Support System for Planning Remanufacturing at Nortel Networks," Interfaces, INFORMS, vol. 30(6), pages 17-31, December.
    14. Kleineidam, U. & Lambert, A. J. D. & Blansjaar, J. & Kok, J. J. & van Heijningen, R. J. J., 2000. "Optimising product recycling chains by control theory," International Journal of Production Economics, Elsevier, vol. 66(2), pages 185-195, June.
    15. Teunter, R.H. & Inderfurth, K. & Minner, S. & Kleber, R., 2003. "Reverse logistics in a pharmaceutical company: a case study," Econometric Institute Research Papers EI 2003-30, Erasmus University Rotterdam, Erasmus School of Economics (ESE), Econometric Institute.
    16. de Brito, M.P. & Flapper, S.D.P. & Dekker, R., 2002. "Reverse logistics," Econometric Institute Research Papers EI 2002-21, Erasmus University Rotterdam, Erasmus School of Economics (ESE), Econometric Institute.
    17. Guide, V. Daniel R. & Srivastava, Rajesh, 1997. "Repairable inventory theory: Models and applications," European Journal of Operational Research, Elsevier, vol. 102(1), pages 1-20, October.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Jen-Ming Chen & Chia-I Chang, 2012. "The economics of hybrid manufacturing systems in a closed-loop supply chain," Netnomics, Springer, vol. 13(2), pages 79-91, July.
    2. Polotski, V. & Kenne, J.-P. & Gharbi, A., 2019. "Joint production and maintenance optimization in flexible hybrid Manufacturing–Remanufacturing systems under age-dependent deterioration," International Journal of Production Economics, Elsevier, vol. 216(C), pages 239-254.
    3. Olga Lingaitienė & Aurelija Burinskienė & Vida Davidavičienė, 2022. "Case Study of Municipal Waste and Its Reliance on Reverse Logistics in European Countries," Sustainability, MDPI, vol. 14(3), pages 1-24, February.
    4. Phantratanamongkol, Supanan & Casalin, Fabrizio & Pang, Gu & Sanderson, Joseph, 2018. "The price-volume relationship for new and remanufactured smartphones," International Journal of Production Economics, Elsevier, vol. 199(C), pages 78-94.
    5. Lutz Preuss, 2007. "Contribution Of Purchasing And Supply Management To Ecological Innovation," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 11(04), pages 515-537.
    6. Vahab Vahdat & Mohammad Ali Vahdatzad, 2017. "Accelerated Benders’ Decomposition for Integrated Forward/Reverse Logistics Network Design under Uncertainty," Logistics, MDPI, vol. 1(2), pages 1-21, December.
    7. Govindan, Kannan & Soleimani, Hamed & Kannan, Devika, 2015. "Reverse logistics and closed-loop supply chain: A comprehensive review to explore the future," European Journal of Operational Research, Elsevier, vol. 240(3), pages 603-626.
    8. de Brito, M.P. & van der Laan, E.A., 2003. "Inventory Management with product returns: the value of information," ERIM Report Series Research in Management ERS-2003-060-LIS, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    9. Hariyani, Dharmendra & Mishra, Sanjeev & Hariyani, Poonam & Sharma, Milind Kumar, 2023. "Drivers and motives for sustainable manufacturing system," Innovation and Green Development, Elsevier, vol. 2(1).
    10. Haji Vahabzadeh, Ali & Asiaei, Arash & Zailani, Suhaiza, 2015. "Green decision-making model in reverse logistics using FUZZY-VIKOR method," Resources, Conservation & Recycling, Elsevier, vol. 103(C), pages 125-138.
    11. Haji Vahabzadeh, Ali & Asiaei, Arash & Zailani, Suhaiza, 2015. "Reprint of “Green decision-making model in reverse logistics using FUZZY-VIKOR method”," Resources, Conservation & Recycling, Elsevier, vol. 104(PB), pages 334-347.
    12. Kalogerakis, Katharina & Drabe, Viktoria & Paramasivam, Mugundan & Herstatt, Cornelius, 2015. "Closed-Loop Supply Chains for Cradle to Cradle Products," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Blecker, Thorsten & Ringle, Christian M. (ed.), Sustainability in Logistics and Supply Chain Management: New Designs and Strategies. Proceedings of the Hamburg International Conference of Logistics , volume 21, pages 3-34, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    13. Walther, Grit & Schmid, Eberhard & Spengler, Thomas S., 2008. "Negotiation-based coordination in product recovery networks," International Journal of Production Economics, Elsevier, vol. 111(2), pages 334-350, February.
    14. Krikke, Harold & Hofenk, Dianne & Wang, Yacan, 2013. "Revealing an invisible giant: A comprehensive survey into return practices within original (closed-loop) supply chains," Resources, Conservation & Recycling, Elsevier, vol. 73(C), pages 239-250.
    15. Volker Trauzettel, 2015. "A Case Study On Optimizing Parts Supply In Manufacturing By Reusable Containers," Business Logistics in Modern Management, Josip Juraj Strossmayer University of Osijek, Faculty of Economics, Croatia, vol. 15, pages 161-174.
    16. Chen, Jen-Ming & Chang, Chia-I, 2012. "The co-opetitive strategy of a closed-loop supply chain with remanufacturing," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 48(2), pages 387-400.
    17. de Brito, M.P. & Dekker, R., 2003. "A Framework for Reverse Logistics," ERIM Report Series Research in Management ERS-2003-045-LIS, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    18. Chen, Jen-Ming & Chang, Chia-I, 2013. "Dynamic pricing for new and remanufactured products in a closed-loop supply chain," International Journal of Production Economics, Elsevier, vol. 146(1), pages 153-160.
    19. Álvarez, María José & Berrone, Pascual Alberto & Husillos, F. Javier & Lado, Nora, 2005. "The explanatory power of trust and commitment and stakeholders' salience : their influence on the reverse logistics programs performance," DEE - Working Papers. Business Economics. WB wb050303, Universidad Carlos III de Madrid. Departamento de Economía de la Empresa.
    20. Polotski, Vladimir & Kenne, Jean-Pierre & Gharbi, Ali, 2017. "Production and setup policy optimization for hybrid manufacturing–remanufacturing systems," International Journal of Production Economics, Elsevier, vol. 183(PB), pages 322-333.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. de Brito, M.P. & Flapper, S.D.P. & Dekker, R., 2002. "Reverse logistics," Econometric Institute Research Papers EI 2002-21, Erasmus University Rotterdam, Erasmus School of Economics (ESE), Econometric Institute.
    2. de Brito, Marisa P. & van der Laan, Erwin A., 2009. "Inventory control with product returns: The impact of imperfect information," European Journal of Operational Research, Elsevier, vol. 194(1), pages 85-101, April.
    3. Teunter, Ruud H. & Flapper, Simme Douwe P., 2011. "Optimal core acquisition and remanufacturing policies under uncertain core quality fractions," European Journal of Operational Research, Elsevier, vol. 210(2), pages 241-248, April.
    4. de Brito, M.P. & Dekker, R., 2003. "A Framework for Reverse Logistics," ERIM Report Series Research in Management ERS-2003-045-LIS, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    5. Agrawal, Saurabh & Singh, Rajesh K. & Murtaza, Qasim, 2015. "A literature review and perspectives in reverse logistics," Resources, Conservation & Recycling, Elsevier, vol. 97(C), pages 76-92.
    6. de Brito, Marisa P. & Dekker, Rommert, 2003. "Modelling product returns in inventory control--exploring the validity of general assumptions," International Journal of Production Economics, Elsevier, vol. 81(1), pages 225-241, January.
    7. Abdelkader Sbihi & Richard Eglese, 2010. "Combinatorial optimization and Green Logistics," Annals of Operations Research, Springer, vol. 175(1), pages 159-175, March.
    8. Le Blanc, H.M. & Fleuren, H.A. & Krikke, H.R., 2002. "Network Designs for LPG Tanks in the Netherlands," Other publications TiSEM 6516dab2-eb20-45d5-b35b-0, Tilburg University, School of Economics and Management.
    9. de Brito, M.P. & Dekker, R., 2002. "Reverse logistics - a framework," Econometric Institute Research Papers EI 2002-38, Erasmus University Rotterdam, Erasmus School of Economics (ESE), Econometric Institute.
    10. González-Torre, Pilar L. & Adenso-Díaz, Belarmino, 2006. "Reverse logistics practices in the glass sector in Spain and Belgium," International Business Review, Elsevier, vol. 15(5), pages 527-546, October.
    11. V. Daniel R. Guide, Jr. & Ruud H. Teunter & Luk N. Van Wassenhove, 2003. "Matching Demand and Supply to Maximize Profits from Remanufacturing," Manufacturing & Service Operations Management, INFORMS, vol. 5(4), pages 303-316, October.
    12. de Koster, M.B.M. & de Brito, M.P. & van de Vendel, M.A., 2002. "How to organise return handling; an exploratory study with nine retailer warehouses," Econometric Institute Research Papers EI 2002-11, Erasmus University Rotterdam, Erasmus School of Economics (ESE), Econometric Institute.
    13. Diabat, Ali & Kannan, Devika & Kaliyan, Mathiyazhagan & Svetinovic, Davor, 2013. "An optimization model for product returns using genetic algorithms and artificial immune system," Resources, Conservation & Recycling, Elsevier, vol. 74(C), pages 156-169.
    14. de Brito, M.P. & van der Laan, E.A., 2003. "Inventory Management with product returns: the value of information," ERIM Report Series Research in Management ERS-2003-060-LIS, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    15. Pokharel, Shaligram & Mutha, Akshay, 2009. "Perspectives in reverse logistics: A review," Resources, Conservation & Recycling, Elsevier, vol. 53(4), pages 175-182.
    16. Kaya, Onur, 2010. "Incentive and production decisions for remanufacturing operations," European Journal of Operational Research, Elsevier, vol. 201(2), pages 442-453, March.
    17. José L. Vilar-Zanón & Eduardo Vilar & Antonio Heras, 2017. "Online product returns risk assessment and management," TOP: An Official Journal of the Spanish Society of Statistics and Operations Research, Springer;Sociedad de Estadística e Investigación Operativa, vol. 25(3), pages 445-466, October.
    18. Roland Geyer & Luk N. Van Wassenhove & Atalay Atasu, 2007. "The Economics of Remanufacturing Under Limited Component Durability and Finite Product Life Cycles," Management Science, INFORMS, vol. 53(1), pages 88-100, January.
    19. Ketzenberg, M.E. & van der Laan, E.A. & Teunter, R.H., 2004. "The Value of Information in Reverse Logistics," ERIM Report Series Research in Management ERS-2004-053-LIS, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    20. Krikke, Harold & Hofenk, Dianne & Wang, Yacan, 2013. "Revealing an invisible giant: A comprehensive survey into return practices within original (closed-loop) supply chains," Resources, Conservation & Recycling, Elsevier, vol. 73(C), pages 239-250.

    More about this item

    Keywords

    Reverse logistics; Case studies; Content analysis;
    All these keywords.

    JEL classification:

    • E29 - Macroeconomics and Monetary Economics - - Consumption, Saving, Production, Employment, and Investment - - - Other
    • M - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics
    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
    • R4 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:lnechp:978-3-642-17020-1_13. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.