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Jos van Iwaarden

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This is information that was supplied by Jos van Iwaarden in registering through RePEc. If you are Jos van Iwaarden , you may change this information at the RePEc Author Service. Or if you are not registered and would like to be listed as well, register at the RePEc Author Service. When you register or update your RePEc registration, you may identify the papers and articles you have authored.

Personal Details

First Name: Jos
Middle Name:
Last Name: van Iwaarden
Suffix:

RePEc Short-ID: pva37

Email:
Homepage: http://www.rsm.nl/jiwaarden
Postal Address: Room T10-35 P.O. Box 1738 3000 DR Rotterdam The Netherlands
Phone: +31 10 4082591

Affiliation

(in no particular order)

Works


Download all references for this author: available formats: HTML (with abstracts), plain text (with abstracts), BibTeX, RIS (EndNote), ReDIF

Working papers

  1. Hesselink, M. & Iwaarden, J.D. van & Wiele, A. van der, 2004. "Mystery shopping: A tool to develop insight into customer service provision," Research Paper ERS-2004-082-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
  2. Verboom, M. & Iwaarden, J.D. van & Wiele, A. van der, 2004. "A transparent role of information systems within business processes: A case study," Research Paper ERS-2004-083-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
  3. Wiele, A. van der & Iwaarden, J.D. van & Williams, A.R.T. & Dale, B.G., 2004. "Perceptions About The ISO 9000 (2000) Quality System Standard Revision And Its Value: The Dutch Experience," Research Paper ERS-2004-081-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
  4. Wiele, A. van der & Iwaarden, J.D. van, 2002. "A Study On The Applicability Of SERVQUAL Dimensions Of Web Sites," Research Paper ERS-2002-61-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
  5. Wiele, A. van der & Williams, A.R.T. & Iwaarden, J.D. van & Wilson, M. & Dale, B.G., 2001. "The E-Business Research Network: summary of the results of the Dutch pilot survey," Research Paper ERS-2001-59-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.

NEP Fields

1 paper by this author was announced in NEP, and specifically in the following field reports (number of papers):
  1. NEP-EEC: European Economics (1) 2001-11-21 Author is listed
  2. NEP-ENT: Entrepreneurship (1) 2001-11-21 Author is listed
  3. NEP-NET: Network Economics (1) 2001-11-21 Author is listed

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Corrections

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