Jos van Iwaarden
Personal Details
First Name: Jos
Middle Name:
Last Name: van Iwaarden
Suffix:
RePEc Short-ID: pva37
Email:
Homepage:
http://www.rsm.nl/jiwaarden
Postal Address: Room T10-35 P.O. Box 1738 3000 DR Rotterdam The Netherlands
Phone: +31 10 4082591
Affiliation
(in no particular order)Erasmus Research Institute of Management (ERIM)
Location: Rotterdam, Netherlands
Erasmus Universiteit
Homepage: http://www.erim.eur.nl/
Email:
Phone: 31-10-408 1182
Fax: 31-10-408 9020
Postal: RSM Erasmus University & Erasmus School of Economics, PoBox 1738, 3000 DR Rotterdam
Handle: RePEc:edi:erimanl (more details at EDIRC)Rotterdam School of Management (RSM Erasmus University)
Location: Rotterdam, Netherlands
Erasmus Universiteit
Homepage: http://www.rsm.nl/
Email:
Phone: +31 (0)10 408 2585
Fax: +31 (0)10 408 9020
Postal: P.O. Box 1738, 3000 DR Rotterdam
Handle: RePEc:edi:rsmeunl (more details at EDIRC)
Works
Download all references for this author: available formats: HTML (with abstracts), plain text (with abstracts), BibTeX, RIS (EndNote), ReDIF
Working papers
- Hesselink, M. & Iwaarden, J.D. van & Wiele, A. van der, 2004. "Mystery shopping: A tool to develop insight into customer service provision," Research Paper ERS-2004-082-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
- Verboom, M. & Iwaarden, J.D. van & Wiele, A. van der, 2004. "A transparent role of information systems within business processes: A case study," Research Paper ERS-2004-083-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
- Wiele, A. van der & Iwaarden, J.D. van & Williams, A.R.T. & Dale, B.G., 2004. "Perceptions About The ISO 9000 (2000) Quality System Standard Revision And Its Value: The Dutch Experience," Research Paper ERS-2004-081-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
- Wiele, A. van der & Iwaarden, J.D. van, 2002. "A Study On The Applicability Of SERVQUAL Dimensions Of Web Sites," Research Paper ERS-2002-61-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
- Wiele, A. van der & Williams, A.R.T. & Iwaarden, J.D. van & Wilson, M. & Dale, B.G., 2001. "The E-Business Research Network: summary of the results of the Dutch pilot survey," Research Paper ERS-2001-59-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
NEP Fields
1 paper by this author was announced in NEP, and specifically in the following field reports (number of papers):- NEP-EEC: European Economics (1) 2001-11-21 Author is listed
- NEP-ENT: Entrepreneurship (1) 2001-11-21 Author is listed
- NEP-NET: Network Economics (1) 2001-11-21 Author is listed
Statistics
Most cited item
- Wiele, A. van der & Iwaarden, J.D. van & Williams, A.R.T. & Dale, B.G., 2004. "Perceptions About The ISO 9000 (2000) Quality System Standard Revision And Its Value: The Dutch Experience," Research Paper ERS-2004-081-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
Most downloaded item (past 12 months)
- Verboom, M. & Iwaarden, J.D. van & Wiele, A. van der, 2004. "A transparent role of information systems within business processes: A case study," Research Paper ERS-2004-083-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
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Corrections
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