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Mechanisms of change: Stakeholder Engagement in the Australian Resource Sector through CSR

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  • Anne Elizabeth Fordham
  • Guy M. Robinson

Abstract

The study sought to draw new perspectives on how corporate social responsibility (CSR) is shaped and created within the resource sector. The study focused on examining the role of external stakeholders in influencing the CSR strategies implemented by Australian resource companies. Data were gathered by semi‐structured interviews with key stakeholders involved with 25 resource companies located in South Australia, Western Australia, and the Northern Territory. Consistent with sociological theories of CSR, stakeholders such as business and community leaders, non‐government organizations (NGOs), and government employees were able to influence CSR by empowering communities to participate in CSR, bridging cultural divides between companies and communities, and linking companies to key society standards. This was facilitated by the expression of personal ethical values and knowledge sets by stakeholders and where relevant those of their organization. A range of stakeholders were active agents of change, bringing in new ideology, skills, and expertise, and, at times, challenging existing corporate practice. This process was underlined by relationship building and trust. Stakeholders effectively introduced higher ethical values to concepts of public accountability, environmental sustainability, and social justice in line with personal and organizational ethics. The study also identified factors which promoted stakeholder influence and gave stakeholders power within CSR. This included a range of institutional‐level factors such as regulatory and legal frameworks, company policy, and cultures, but also interpersonal skills and abilities of the individuals involved. The study highlights the strategic benefits of stakeholder involvement in CSR within the Australian resource sector and discusses implications for the broader resource industry. Copyright © 2018 John Wiley & Sons, Ltd and ERP Environment

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  • Anne Elizabeth Fordham & Guy M. Robinson, 2018. "Mechanisms of change: Stakeholder Engagement in the Australian Resource Sector through CSR," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 25(4), pages 674-689, July.
    • Handle: RePEc:wly:corsem:v:25:y:2018:i:4:p:674-689
    DOI: 10.1002/csr.1485
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    References listed on IDEAS

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    2. Simone Pizzi & Sara Moggi & Fabio Caputo & Pierfelice Rosato, 2021. "Social media as stakeholder engagement tool: CSR communication failure in the oil and gas sector," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 28(2), pages 849-859, March.
    3. Ismail Khan & Imran Khan & Bilal bin Saeed, 2019. "Does board diversity affect quality of corporate social responsibility disclosure? Evidence from Pakistan," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 26(6), pages 1371-1381, November.
    4. Lida Esperanza Villa‐Castaño & Jesús Perdomo‐Ortiz & Sebastian Dueñas‐Ocampo, 2023. "Business–society interface: An exploration of a paradigmatic heuristic model of corporate social responsibility in Colombia," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 30(6), pages 3203-3221, November.
    5. Bart Manning & Geert Braam & Daniel Reimsbach, 2019. "Corporate governance and sustainable business conduct—Effects of board monitoring effectiveness and stakeholder engagement on corporate sustainability performance and disclosure choices," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 26(2), pages 351-366, March.
    6. Rafał Kowalczyk & Wioleta Kucharska, 2020. "Corporate social responsibility practices incomes and outcomes: Stakeholders' pressure, culture, employee commitment, corporate reputation, and brand performance. A Polish–German cross‐country study," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(2), pages 595-615, March.
    7. Anne Elizabeth Fordham & Guy M. Robinson, 2018. "Mapping meanings of corporate social responsibility – an Australian case study," International Journal of Corporate Social Responsibility, Springer, vol. 3(1), pages 1-20, December.
    8. Khojastehpour, Morteza & Shams, S.M. Riad, 2020. "Addressing the complexity of stakeholder management in international ecological setting: A CSR approach," Journal of Business Research, Elsevier, vol. 119(C), pages 302-309.

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