Advanced Search
MyIDEAS: Login to save this article or follow this journal

Adoption of ISO 9000 quality assurance standards by South African agribusiness firms

Contents:

Author Info

  • Christopher R. Turner

    (School of Agricultural Sciences and Agribusiness, University of Natal, Pietermaritzburg, South Africa)

  • Gerald F. Ortmann

    (School of Agricultural Sciences and Agribusiness, University of Natal, Pietermaritzburg, South Africa)

  • Michael C. Lyne

    (School of Agricultural Sciences and Agribusiness, University of Natal, Pietermaritzburg, South Africa)

Registered author(s):

    Abstract

    A postal survey was conducted in 1998 among 92 South African agribusiness firms to establish the extent of adoption of the ISO 9000 quality assurance standards, reasons for certification, and the costs and benefits of adopting these standards. Almost 36% of respondent firms were ISO 9000 certified. The desire to improve customer service, a basis for quality improvement, and the need to improve operational efficiency (reduce wastage) were the most important factors influencing certification. Respondents reported financial, managerial, and production benefits following certification. Two-group and three-group discriminant analyses were performed. Results revealed that ISO 9000 certified firms tended to be larger, established firms with parent company affiliation, manufacturing products derived from agricultural output and exporting to developed countries. Most non-ISO 9000 certified firms had adopted an alternative quality assurance system. The most important variable distinguishing ISO 9000 adopters from adopters of alternative quality assurance systems was turnover (firm size). [Econ-Lit citations: L100, L150, L200] © 2000 John Wiley & Sons, Inc.

    Download Info

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below under "Related research" whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Bibliographic Info

    Article provided by John Wiley & Sons, Ltd. in its journal Agribusiness.

    Volume (Year): 16 (2000)
    Issue (Month): 3 ()
    Pages: 295-307

    as in new window
    Handle: RePEc:wly:agribz:v:16:y:2000:i:3:p:295-307

    Contact details of provider:
    Web page: http://onlinelibrary.wiley.com/journal/10.1002/(ISSN)1520-6297

    Related research

    Keywords:

    References

    No references listed on IDEAS
    You can help add them by filling out this form.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as in new window

    Cited by:
    1. J. Luis Guasch & Jean-Louis Racine & Isabel Sánchez & Makhtar Diop, 2007. "Quality Systems and Standards for a Competitive Edge," World Bank Publications, The World Bank, number 6768, October.
    2. Henson, Spencer J. & Sparling, David & Herath, Deepananda P.B. & Dessureault, Simon, 2005. "Traceability in the Canadian Dairy Processing Sector," Economic and Market Information 55303, Agriculture and Agri-Food Canada.
    3. Darroch, Mark A.G., 2010. "South African Farmers’ Perceptions of the Benefits and Costs of Complying with EUREPGAP to Export Fresh Citrus to the European Union (EU)," 2010 AAAE Third Conference/AEASA 48th Conference, September 19-23, 2010, Cape Town, South Africa 96437, African Association of Agricultural Economists (AAAE);Agricultural Economics Association of South Africa (AEASA).
    4. Emmanuel K. Yiridoe & J. Stephen Clark & Geb E. Marett & Robert Gordon & Peter Duinker, 2003. "ISO 14001 EMS standard registration decisions among Canadian organizations," Agribusiness, John Wiley & Sons, Ltd., vol. 19(4), pages 439-457.

    Lists

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    Statistics

    Access and download statistics

    Corrections

    When requesting a correction, please mention this item's handle: RePEc:wly:agribz:v:16:y:2000:i:3:p:295-307. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Wiley-Blackwell Digital Licensing) or (Christopher F. Baum).

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.