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Brain Drain: The Mere Presence of One’s Own Smartphone Reduces Available Cognitive Capacity

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  • Adrian F. Ward
  • Kristen Duke
  • Ayelet Gneezy
  • Maarten W. Bos

Abstract

Our smartphones enable—and encourage—constant connection to information, entertainment, and each other. They put the world at our fingertips, and rarely leave our sides. Although these devices have immense potential to improve welfare, their persistent presence may come at a cognitive cost. In this research, we test the “brain drain” hypothesis that the mere presence of one’s own smartphone may occupy limited-capacity cognitive resources, thereby leaving fewer resources available for other tasks and undercutting cognitive performance. Results from two experiments indicate that even when people are successful at maintaining sustained attention—as when avoiding the temptation to check their phones—the mere presence of these devices reduces available cognitive capacity. Moreover, these cognitive costs are highest for those highest in smartphone dependence. We conclude by discussing the practical implications of this smartphone-induced brain drain for consumer decision-making and consumer welfare.

Suggested Citation

  • Adrian F. Ward & Kristen Duke & Ayelet Gneezy & Maarten W. Bos, 2017. "Brain Drain: The Mere Presence of One’s Own Smartphone Reduces Available Cognitive Capacity," Journal of the Association for Consumer Research, University of Chicago Press, vol. 2(2), pages 140-154.
  • Handle: RePEc:ucp:jacres:doi:10.1086/691462
    DOI: 10.1086/691462
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    Cited by:

    1. Ian Goldin & Pantelis Koutroumpis & François Lafond & Julian Winkler, 2024. "Why Is Productivity Slowing Down?," Journal of Economic Literature, American Economic Association, vol. 62(1), pages 196-268, March.
    2. Reina, Christopher S. & Kudesia, Ravi S., 2020. "Wherever you go, there you become: How mindfulness arises in everyday situations," Organizational Behavior and Human Decision Processes, Elsevier, vol. 159(C), pages 78-96.
    3. Jin P. Gerlach & Ronald T. Cenfetelli, 2022. "Overcoming the Single-IS Paradigm in Individual-Level IS Research," Information Systems Research, INFORMS, vol. 33(2), pages 476-488, June.
    4. Kseniia Zahrai & Ekant Veer & Paul William Ballantine & Huibert Peter de Vries & Girish Prayag, 2022. "Either you control social media or social media controls you: Understanding the impact of self‐control on excessive social media use from the dual‐system perspective," Journal of Consumer Affairs, Wiley Blackwell, vol. 56(2), pages 806-848, June.
    5. John Fernald, 2018. "Is Slow Productivity and Output Growth in Advanced Economies the New Normal?," International Productivity Monitor, Centre for the Study of Living Standards, vol. 35, pages 138-148, Fall.
    6. David A. Schweidel & Yakov Bart & J. Jeffrey Inman & Andrew T. Stephen & Barak Libai & Michelle Andrews & Ana Babić Rosario & Inyoung Chae & Zoey Chen & Daniella Kupor & Chiara Longoni & Felipe Thomaz, 2022. "How consumer digital signals are reshaping the customer journey," Journal of the Academy of Marketing Science, Springer, vol. 50(6), pages 1257-1276, November.
    7. Shiri Melumad & Rhonda Hadi & Christian Hildebrand & Adrian F. Ward, 2020. "Technology-Augmented Choice: How Digital Innovations Are Transforming Consumer Decision Processes," Customer Needs and Solutions, Springer;Institute for Sustainable Innovation and Growth (iSIG), vol. 7(3), pages 90-101, October.
    8. Michael R. Sciandra & J. Jeffrey Inman & Andrew T. Stephen, 2019. "Smart phones, bad calls? The influence of consumer mobile phone use, distraction, and phone dependence on adherence to shopping plans," Journal of the Academy of Marketing Science, Springer, vol. 47(4), pages 574-594, July.
    9. Christensen, Peter Holdt & Foss, Nicolai J., 2021. "Present-but-online: How mobile devices may harm purposeful co-presence in organizations (and what can be done about it)," European Management Journal, Elsevier, vol. 39(1), pages 84-94.
    10. Nicholas H. Lurie & Jonah Berger & Zoey Chen & Beibei Li & Hongju Liu & Charlotte H. Mason & David M. Muir & Grant Packard & Joseph Pancras & Ann E. Schlosser & Baohong Sun & Rajkumar Venkatesan, 2018. "Everywhere and at All Times: Mobility, Consumer Decision-Making, and Choice," Customer Needs and Solutions, Springer;Institute for Sustainable Innovation and Growth (iSIG), vol. 5(1), pages 15-27, March.
    11. Orth, Ulrich R. & Hoffmann, Stefan & Nickel, Kristina, 2019. "Moral decoupling feels good and makes buying counterfeits easy," Journal of Business Research, Elsevier, vol. 98(C), pages 117-125.

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