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What do we know about outsourcing in hotels?

Author

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  • Reyes Gonzalez
  • Juan Llopis
  • Jose Gasco

Abstract

This paper uses a content analysis focused on papers about outsourcing in hotel management in order to know the level of development reached in this research area. With that aim in mind, the authors have started from a review of the articles dedicated to this topic which are indexed in the ABI and Scopus databases. This allows conclusions to be drawn, which suggest the most successful thematic areas and research methodologies. Researchers are encouraged to enhance this field of study with empirical works where the results obtained so far can be checked in new geographical locations.

Suggested Citation

  • Reyes Gonzalez & Juan Llopis & Jose Gasco, 2010. "What do we know about outsourcing in hotels?," The Service Industries Journal, Taylor & Francis Journals, vol. 31(10), pages 1669-1682, March.
    • Handle: RePEc:taf:servic:v:31:y:2010:i:10:p:1669-1682
    DOI: 10.1080/02642069.2010.485638
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    References listed on IDEAS

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    2. Jui-Kou Shang & Wei-Ting Hung & Fei-Ching Wang, 2008. "Service outsourcing and hotel performance: three-stage DEA analysis," Applied Economics Letters, Taylor & Francis Journals, vol. 15(13), pages 1053-1057.
    3. Vanita Yadav & Rajen K. Gupta, 2008. "A Paradigmatic and Methodological Review of Research in Outsourcing," Information Resources Management Journal (IRMJ), IGI Global, vol. 21(1), pages 27-43, January.
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    5. Janice M. Burn & Colin Ash, 2000. "Knowledge Management Strategies for Virtual Organisations," Information Resources Management Journal (IRMJ), IGI Global, vol. 13(1), pages 15-23, January.
    6. Tomás F. Espino-Rodríguez & Antonia M. Gil-Padilla, 2007. "The Impact of Outsourcing Strategies on Information Systems Capabilities in the Hotel Industry," The Service Industries Journal, Taylor & Francis Journals, vol. 27(6), pages 757-777, September.
    7. Eric T. Weber, 2008. "Learning from Others: What South Korean Technology Policy Can Teach the U.S," Review of Policy Research, Policy Studies Organization, vol. 25(6), pages 608-618, December.
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