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Revealing the influence of managerial practices and entrepreneurs' characteristics on hotel efficiency

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  • Marco Corsino
  • Enrico Zaninotto
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    Abstract

    Productive efficiency in hotels varies greatly. Based on a large dataset on the hotel industry in an Italian region, a two-stage approach was used, first to distinguish the component of inefficiency arising from external factors, linked to destination, and then to isolate the role that firm-level variables play on hotel efficiency. Stage 1 was carried out with non-parametric frontier analysis; stage 2 was based on an econometric model which regresses inefficiency scores on a set of firm-level variables. Investment behavior was found to play an important role, and family management had a negative influence on productive efficiency.

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    Bibliographic Info

    Paper provided by Department of Computer and Management Sciences, University of Trento, Italy in its series DISA Working Papers with number 2012/03.

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    Date of creation: May 2012
    Date of revision: May 2012
    Handle: RePEc:trt:disawp:2012/03

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    Related research

    Keywords: Efficiency; Data Envelopment Analysis (DEA); Two-stage estimation; Hotel industry; Managerial practices;

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    1. Jui-Kou Shang & Wei-Ting Hung & Fei-Ching Wang, 2008. "Service outsourcing and hotel performance: three-stage DEA analysis," Applied Economics Letters, Taylor & Francis Journals, vol. 15(13), pages 1053-1057.
    2. Valentin Zelenyuk, 2009. "Power of significance test of dummy variables in two-stage efficiency analysis model," Applied Economics Letters, Taylor & Francis Journals, vol. 16(15), pages 1493-1495.
    3. Eric J. Bartelsman & Mark Doms, 2000. "Understanding productivity: lessons from longitudinal microdata," Finance and Economics Discussion Series 2000-19, Board of Governors of the Federal Reserve System (U.S.).
    4. Carlos Pestana Barros & Laurent Botti & Nicolas Peypoch & Bernardin Solonandrasana, 2011. "Managerial efficiency and hospitality industry: the Portuguese case," Applied Economics, Taylor & Francis Journals, vol. 43(22), pages 2895-2905.
    5. Nick Bloom & John Van Reenen, 2006. "Measuring and Explaining Management Practices Across Firms and Countries," CEP Discussion Papers dp0716, Centre for Economic Performance, LSE.
    6. Simar, Leopold & Wilson, Paul W., 2007. "Estimation and inference in two-stage, semi-parametric models of production processes," Journal of Econometrics, Elsevier, vol. 136(1), pages 31-64, January.
    7. Wilson, Paul W, 1993. "Detecting Outliers in Deterministic Nonparametric Frontier Models with Multiple Outputs," Journal of Business & Economic Statistics, American Statistical Association, vol. 11(3), pages 319-23, July.
    8. Chad Syverson, 2011. "What Determines Productivity?," Journal of Economic Literature, American Economic Association, vol. 49(2), pages 326-65, June.
    9. Botti, Laurent & Briec, Walter & Cliquet, Gérard, 2009. "Plural forms versus franchise and company-owned systems: A DEA approach of hotel chain performance," Omega, Elsevier, vol. 37(3), pages 566-578, June.
    10. Léopold Simar, 2003. "Detecting Outliers in Frontier Models: A Simple Approach," Journal of Productivity Analysis, Springer, vol. 20(3), pages 391-424, November.
    11. Christopher O’Donnell & D. Rao & George Battese, 2008. "Metafrontier frameworks for the study of firm-level efficiencies and technology ratios," Empirical Economics, Springer, vol. 34(2), pages 231-255, March.
    12. Jui-Kou Shang & Fei-Ching Wang & Wei-Ting Hung, 2010. "A stochastic DEA study of hotel efficiency," Applied Economics, Taylor & Francis Journals, vol. 42(19), pages 2505-2518.
    13. Lerner, Miri & Haber, Sigal, 2001. "Performance factors of small tourism ventures: The interface of tourism, entrepreneurship and the environment," Journal of Business Venturing, Elsevier, vol. 16(1), pages 77-100, January.
    14. Hyunbae Chun & Jung-Wook Kim & Randall Morck, 2011. "Varying Heterogeneity among U.S. Firms: Facts and Implications," The Review of Economics and Statistics, MIT Press, vol. 93(3), pages 1034-1052, August.
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