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Assessing the Quality of Local Governance: A Case Study of Public Services

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  • Tony Bovaird
  • Elke Loeffler

Abstract

This article reports the results of an intensive study of the quality of local governance in a town in the UK, demonstrating how the concept of local governance can be operationalized, presenting key findings on the quality of local governance in the case study and suggesting that more limited, service-oriented, performance assessment systems may be misleading.

Suggested Citation

  • Tony Bovaird & Elke Loeffler, 2007. "Assessing the Quality of Local Governance: A Case Study of Public Services," Public Money & Management, Taylor & Francis Journals, vol. 27(4), pages 293-300, September.
  • Handle: RePEc:taf:pubmmg:v:27:y:2007:i:4:p:293-300
    DOI: 10.1111/j.1467-9302.2007.00597.x
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    Cited by:

    1. Mora, Luca & Gerli, Paolo & Ardito, Lorenzo & Messeni Petruzzelli, Antonio, 2023. "Smart city governance from an innovation management perspective: Theoretical framing, review of current practices, and future research agenda," Technovation, Elsevier, vol. 123(C).
    2. Raphael Zumofen, 2016. "Public accountability: a summary analysis [Accountability publique - Une analyse synthétique]," Post-Print hal-03623871, HAL.
    3. Ana Cárcaba & Eduardo González & Juan Ventura & Rubén Arrondo, 2017. "How Does Good Governance Relate to Quality of Life?," Sustainability, MDPI, vol. 9(4), pages 1-16, April.
    4. I. G. B Surya Negara & Didik Susetyo & Syamsurijal Abdul Kadir & Saadah Yuliana, 2018. "Effect of Commitment, Internal Audit, and Financial Management on Local Government Performance in South Sumatra," International Journal of Economics and Financial Issues, Econjournals, vol. 8(4), pages 327-334.

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