IDEAS home Printed from https://ideas.repec.org/a/taf/alresp/v13y2016i2p101-117.html
   My bibliography  Save this article

Enabling team learning in healthcare

Author

Listed:
  • George Boak

Abstract

This paper is based on a study of learning processes within 35 healthcare therapy teams that took action to improve their services. The published research on team learning is introduced, and the paper suggests it is an activity that has similarities with action research and with those forms of action learning where teams address collective problems to enhance organisational performance. The paper proposes factors within the teams and in the teams’ environments that enabled team learning, in particular, within the team, the behaviours of team leaders to encourage learning, communication, planning, action and review, and in the teams’ environments, the behaviour of senior managers and other stakeholders in positions of authority, access to effective information systems, and the availability of a modest amount of resource to enable team learning.

Suggested Citation

  • George Boak, 2016. "Enabling team learning in healthcare," Action Learning: Research and Practice, Taylor & Francis Journals, vol. 13(2), pages 101-117, July.
    • Handle: RePEc:taf:alresp:v:13:y:2016:i:2:p:101-117
    DOI: 10.1080/14767333.2016.1150807
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/14767333.2016.1150807
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/14767333.2016.1150807?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Russ Vince, 2004. "Action learning and organizational learning: power, politics and emotion in organizations1," Action Learning: Research and Practice, Taylor & Francis Journals, vol. 1(1), pages 63-78, April.
    2. John Edmonstone, 2011. "Action learning and organisation development: overlapping fields of practice," Action Learning: Research and Practice, Taylor & Francis Journals, vol. 8(2), pages 93-102, March.
    3. Penny Simpson & Tom Bourner, 2007. "What action learning is not in the twenty-first century," Action Learning: Research and Practice, Taylor & Francis Journals, vol. 4(2), pages 173-187.
    4. Amy C. Edmondson, 2002. "The Local and Variegated Nature of Learning in Organizations: A Group-Level Perspective," Organization Science, INFORMS, vol. 13(2), pages 128-146, April.
    5. Amy C. Edmondson, 2003. "Speaking Up in the Operating Room: How Team Leaders Promote Learning in Interdisciplinary Action Teams," Journal of Management Studies, Wiley Blackwell, vol. 40(6), pages 1419-1452, September.
    6. Annika Olsson & Carl Wadell & Per Odenrick & Margareta Norell Bergendahl, 2010. "An action learning method for increased innovation capability in organisations," Action Learning: Research and Practice, Taylor & Francis Journals, vol. 7(2), pages 167-179, April.
    7. Reihlen, Markus & Nikolova, Natalia, 2010. "Knowledge production in consulting teams," Scandinavian Journal of Management, Elsevier, vol. 26(3), pages 279-289, September.
    8. John Edmonstone & Hugh Flanagan, 2007. "A flexible friend: action learning in the context of a multi-agency organisation development programme," Action Learning: Research and Practice, Taylor & Francis Journals, vol. 4(2), pages 199-209.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Walumbwa, Fred O. & Hartnell, Chad A. & Misati, Everlyne, 2017. "Does ethical leadership enhance group learning behavior? Examining the mediating influence of group ethical conduct, justice climate, and peer justice," Journal of Business Research, Elsevier, vol. 72(C), pages 14-23.
    2. Fiona Lee & Amy C. Edmondson & Stefan Thomke & Monica Worline, 2004. "The Mixed Effects of Inconsistency on Experimentation in Organizations," Organization Science, INFORMS, vol. 15(3), pages 310-326, June.
    3. David Whiteside & Laurie Barclay, 2013. "Echoes of Silence: Employee Silence as a Mediator Between Overall Justice and Employee Outcomes," Journal of Business Ethics, Springer, vol. 116(2), pages 251-266, August.
    4. An-Chih Wang & Jack Ting-Ju Chiang & Wan-Ju Chou & Bor-Shiuan Cheng, 2017. "One definition, different manifestations: Investigating ethical leadership in the Chinese context," Asia Pacific Journal of Management, Springer, vol. 34(3), pages 505-535, September.
    5. James R. Detert & Linda K. Treviño, 2010. "Speaking Up to Higher-Ups: How Supervisors and Skip-Level Leaders Influence Employee Voice," Organization Science, INFORMS, vol. 21(1), pages 249-270, February.
    6. Emmanuelle Vaast & Geoff Walsham, 2009. "Trans-Situated Learning: Supporting a Network of Practice with an Information Infrastructure," Information Systems Research, INFORMS, vol. 20(4), pages 547-564, December.
    7. Winter, Vera & Thomsen, Mette Kjærgaard & Schreyögg, Jonas & Blankart, Katharina & Duminy, Lize & Schoenenberger, Lukas & Ansah, John P. & Matchar, David & Blankart, Carl Rudolf & Oppel, Eva & Jensen,, 2019. "Improving Service Provision - The Health Care Services' Perspective," SMR - Journal of Service Management Research, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 3(4), pages 163-183.
    8. Diwas Singh KC & Bradley R. Staats, 2012. "Accumulating a Portfolio of Experience: The Effect of Focal and Related Experience on Surgeon Performance," Manufacturing & Service Operations Management, INFORMS, vol. 14(4), pages 618-633, October.
    9. Agata Sudolska & Justyna Łapińska, 2020. "Exploring Determinants of Innovation Capability in Manufacturing Companies Operating in Poland," Sustainability, MDPI, vol. 12(17), pages 1-21, August.
    10. Xue Tong Dong & Yang Woon Chung & Jeong Kwon Yun, 2023. "The Mediating Effects of Anxiety and Happiness and the Moderating Effect of Social Network Services for Employee Silence and Psychological Withdrawal Behavior," SAGE Open, , vol. 13(4), pages 21582440231, November.
    11. Gopesh Anand & John Gray & Enno Siemsen, 2012. "Decay, Shock, and Renewal: Operational Routines and Process Entropy in the Pharmaceutical Industry," Organization Science, INFORMS, vol. 23(6), pages 1700-1716, December.
    12. Bent Flyvbjerg & Alexander Budzier, 2018. "Report for the Edinburgh Tram Inquiry," Papers 1805.12106, arXiv.org.
    13. Henrik Bresman, 2010. "External Learning Activities and Team Performance: A Multimethod Field Study," Organization Science, INFORMS, vol. 21(1), pages 81-96, February.
    14. Eldor, Liat & Hodor, Michal & Cappelli, Peter, 2023. "The limits of psychological safety: Nonlinear relationships with performance," Organizational Behavior and Human Decision Processes, Elsevier, vol. 177(C).
    15. Dario Blanco-Fernandez & Stephan Leitner & Alexandra Rausch, 2022. "Interactions between the individual and the group level in organizations: The case of learning and autonomous group adaptation," Papers 2203.09162, arXiv.org.
    16. Elad N. Sherf & Subrahmaniam Tangirala & Vijaya Venkataramani, 2019. "Why Managers Do Not Seek Voice from Employees: The Importance of Managers’ Personal Control and Long-Term Orientation," Organization Science, INFORMS, vol. 30(3), pages 447-466, May.
    17. Daniel Tzabbar & Alex Vestal, 2015. "Bridging the Social Chasm in Geographically Distributed R&D Teams: The Moderating Effects of Relational Strength and Status Asymmetry on the Novelty of Team Innovation," Organization Science, INFORMS, vol. 26(3), pages 811-829, June.
    18. Xingyun Liu & Lili Song & Jiewen Zheng & Yong Wang, 2022. "When Chinese Employees Speak Up: The Experience of Organizational Trust and Authenticity Enhances Employees’ Voice Behavior," IJERPH, MDPI, vol. 19(23), pages 1-14, November.
    19. Sze-Sze Wong, 2004. "Distal and Local Group Learning: Performance Trade-offs and Tensions," Organization Science, INFORMS, vol. 15(6), pages 645-656, December.
    20. Hourieh Rahmanimehr & Asghar Sharifi, 2016. "Study the Impact of Employing Action Research on Middle School Teachers' Performance," Modern Applied Science, Canadian Center of Science and Education, vol. 10(12), pages 1-7, December.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:alresp:v:13:y:2016:i:2:p:101-117. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/CALR20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.