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The Development and Validation of Stakeholder-Based Scale for Measuring University Social Responsibility (USR)

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  • Khawaja Fawad Latif

    (COMSATS Institute of Information Technology)

Abstract

Universities are an important member of the society that are trusted with shaping future, nurturing individuals, fostering ethics, and making people more responsible towards both the corporations they work for and the society they live in. Researches that explicitly focus on measurement of social responsibility of universities are scarce. The research intends to develop and validate a measurement scale for university social responsibility (USR) by capturing the key determinants that best define the social responsibility of a university. Using systematic scale development process, the study involved both literature and focus group discussions to generate the require items. 383 respondents filled the questionnaires out of which 329 were usable. The study found that USR has seven dimensions namely: operational responsibilities, research/development responsibilities, stakeholder responsibilities, and legal responsibilities. These four responsibilities were categorized as survival level responsibilities. Intermediate responsibility included ethical responsibility while voluntary responsibilities included philanthropic and community engagement. The scale developed in the study will help to specifically look for the presence of social responsibility in universities/higher education institutions. Hence it can be important to study how well universities respond to needs of the society. There is a significant lack of research into development of a reliable and valid scale of USR. This study clearly highlights the factors that make up USR and provides a detailed scale to measure of social responsibility performance by higher education institutions.

Suggested Citation

  • Khawaja Fawad Latif, 2018. "The Development and Validation of Stakeholder-Based Scale for Measuring University Social Responsibility (USR)," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 140(2), pages 511-547, November.
  • Handle: RePEc:spr:soinre:v:140:y:2018:i:2:d:10.1007_s11205-017-1794-y
    DOI: 10.1007/s11205-017-1794-y
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    References listed on IDEAS

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    3. Chia-Hui Hung & Cheng-Yi Huang & Yu-Ming Wang & Yi-Ching Li & Yung-Chuan Ho, 2022. "The Literacy-Based Scale for Measuring Reflections on a University Social Responsibility Curriculum: Development and Validation," IJERPH, MDPI, vol. 19(8), pages 1-15, April.
    4. Mirna Leko Šimić & Ekta Sharma & Željka Kadlec, 2022. "Students’ Perceptions and Attitudes toward University Social Responsibility: Comparison between India and Croatia," Sustainability, MDPI, vol. 14(21), pages 1-14, October.
    5. Ronald Campoverde-Aguirre & Mauricio Carvache-Franco & Wilmer Carvache-Franco & María Almeida-Cabrera, 2022. "Analysis of the Quality of Service in Gastronomic Festivals," Sustainability, MDPI, vol. 14(21), pages 1-17, November.
    6. Marcin Zemigala, 2020. "Spoleczna odpowiedzialnosc biznesu i spoleczna odpowiedzialnosc nauki – w poszukiwaniu analogii," Research Reports, University of Warsaw, Faculty of Management, vol. 1(32), pages 108-120.
    7. Rosane Maria Seibert & Clea Beatriz Macagnan & Robert Dixon, 2021. "Priority Stakeholders’ Perception: Social Responsibility Indicators," Sustainability, MDPI, vol. 13(3), pages 1-22, January.
    8. Víctor Meseguer-Sánchez & Emilio Abad-Segura & Luis Jesús Belmonte-Ureña & Valentín Molina-Moreno, 2020. "Examining the Research Evolution on the Socio-Economic and Environmental Dimensions on University Social Responsibility," IJERPH, MDPI, vol. 17(13), pages 1-30, July.
    9. Dolores Gallardo-Vázquez & José Antonio Folgado-Fernández & Francisco Hipólito-Ojalvo & Luis Enrique Valdez-Juárez, 2020. "Social Responsibility Attitudes and Behaviors’ Influence on University Students’ Satisfaction," Social Sciences, MDPI, vol. 9(2), pages 1-21, January.

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