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Mediator Pressing Techniques: A Theoretical Model of their Determinants

Author

Listed:
  • J. A. Wall

    (University of South Wales)

  • Suzanne Chan-Serafin

    (University of South Wales)

  • Timothy Dunne

    (University of South Wales)

Abstract

In this article, we note that mediation is an effective method for resolving conflicts and has been utilized worldwide. Despite extensive research on the process, scholars do not understand why mediators employ the techniques that they do. To address this deficiency, we draw upon the control model as an organizing theoretical framework and present predictions for the effects of eight factors (disputant aspirations, stage of the mediation, inadequate progress, previous use of pressing, mediator’s power, disputants’ flexibility, culture, and dispute type) upon one set of techniques—mediators’ pressing. Subsequently, we discuss the practical and theoretical implications of our predictions.

Suggested Citation

  • J. A. Wall & Suzanne Chan-Serafin & Timothy Dunne, 2012. "Mediator Pressing Techniques: A Theoretical Model of their Determinants," Group Decision and Negotiation, Springer, vol. 21(5), pages 601-619, September.
  • Handle: RePEc:spr:grdene:v:21:y:2012:i:5:d:10.1007_s10726-011-9229-7
    DOI: 10.1007/s10726-011-9229-7
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    References listed on IDEAS

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    3. Conlon, Donald E. & Carnevale, Peter J. & Murnighan, J. Keith, 1994. "Intravention: Third-Party Intervention with Clout," Organizational Behavior and Human Decision Processes, Elsevier, vol. 57(3), pages 387-410, March.
    4. O'Connor, Kathleen M. & Arnold, Josh A., 2001. "Distributive Spirals: Negotiation Impasses and the Moderating Role of Disputant Self-Efficacy," Organizational Behavior and Human Decision Processes, Elsevier, vol. 84(1), pages 148-176, January.
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