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The Mechanisms of Collective Resilience in a Crisis Context: The Case of The ‘COVID-19’ Crisis

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  • Bechir Mokline

    (Assistant professor at the Ibn Khaldoun University)

  • Mohamed Anis Ben Abdallah

    (Assistant professor at the Faculty of Economics and Management of Nabeul)

Abstract

In this research, we claim to join the efforts of practitioners and researchers to provide managerial responses to an unprecedented health crisis such as COVID-19. To do this, we study the concept of 'collective resilience' as a mechanism for responding to crisis in the Tunisian context. The aim of this research is to explain the impact of collective resilience processes on the ability of organizations to withstand crisis. We conducted sixteen semi-structured interviews with Tunisian companies that had experienced the COVID-19 crisis. Continuous analysis of these interviews was carried out with the Nvivo12 software. Our results showed a positive effect of collective resilience on the capacity of organizations to resist the COVID-19 crisis by developing protective factors. These are manifested by new intersubjective interactions (massive exchanges, shared representation, collective consciousness, collaboration, solidarity, mutual aid, etc.), generic interactions (actions and assembly rules not used before: less formalized rules and procedures, more flexible and decentralized structure, new organizational diagrams based on trust, accountability, etc.) and finally the improvisation and tinkering of the organization which made it possible to bring about a change affecting all levels of the organization: strategic and organizational.

Suggested Citation

  • Bechir Mokline & Mohamed Anis Ben Abdallah, 2022. "The Mechanisms of Collective Resilience in a Crisis Context: The Case of The ‘COVID-19’ Crisis," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(1), pages 151-163, March.
    • Handle: RePEc:spr:gjofsm:v:23:y:2022:i:1:d:10.1007_s40171-021-00293-7
    DOI: 10.1007/s40171-021-00293-7
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    References listed on IDEAS

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    1. Bechir Mokline & Mohamed Anis Ben Abdallah, 2021. "Individual Resilience in the Organization in the Face of Crisis: Study of the Concept in the Context of COVID-19," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(3), pages 219-231, September.
    2. Mohammad Rashed Hasan Polas & Valliappan Raju, 2021. "Technology and Entrepreneurial Marketing Decisions During COVID-19," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(2), pages 95-112, June.
    3. Daniel E. Ufua & Evans Osabuohien & Mercy E. Ogbari & Hezekiah O. Falola & Emmanuel E. Okoh & Adnan Lakhani, 2021. "Re-Strategising Government Palliative Support Systems in Tackling the Challenges of COVID-19 Lockdown in Lagos State, Nigeria," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(1), pages 19-32, June.
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    5. Le Thanh Tam & Huong Xuan Ho & Dong Phong Nguyen & Arun Elias & Angelina Nhat Hanh Le, 2021. "Receptivity of Governmental Communication and Its Effectiveness During COVID-19 Pandemic Emergency in Vietnam: A Qualitative Study," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(1), pages 45-64, June.
    6. Sayem Ahmed & Hasin Md. Muhtasim Taqi & Yeasir Iqbal Farabi & Mohiuddin Sarker & Syed Mithun Ali & Bathrinath Sankaranarayanan, 2021. "Evaluation of Flexible Strategies to Manage the COVID-19 Pandemic in the Education Sector," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(2), pages 81-105, December.
    7. Arun A. Elias, 2021. "Kerala’s Innovations and Flexibility for Covid-19 Recovery: Storytelling using Systems Thinking," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(1), pages 33-43, June.
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