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Individual Resilience in the Organization in the Face of Crisis: Study of the Concept in the Context of COVID-19

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  • Bechir Mokline

    (Faculty of Economics and Management of Nabeul)

  • Mohamed Anis Ben Abdallah

    (Faculty of Economics and Management of Nabeul)

Abstract

In the context of a health crisis of unprecedented magnitude that we have experienced such as COVID-19 we join the efforts of practitioners and researchers to answer the question: ‘What is the organizational context that promotes individual adaptation in a context of adversity?’. Specifically, our research aims to explore organizational practices that promote individual resilience in a COVID-19 crisis situation and in a Tunisian context. Therefore, we believe that the paradigm (resilience in the face of the COVID-19 crisis) and the context (Tunisian) both constitute the originality of our article. Our research contribution consists in demonstrating that the company has a managerial need to strengthen the psychological protective factors of its employees, which will promote their individual resilience in the organization. This necessarily leads it to develop the individual’s defense mechanisms against trauma, psychological reconstruction and post-resilience learning. This modeling of resilience allowed us to observe and recognize it in sixteen Tunisian companies by using a qualitative study based on sixteen semi-structured interviews analyzed by the ‘Nvivo 12’ software in order to explore the functioning of individual resilience in a real organizational context.

Suggested Citation

  • Bechir Mokline & Mohamed Anis Ben Abdallah, 2021. "Individual Resilience in the Organization in the Face of Crisis: Study of the Concept in the Context of COVID-19," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(3), pages 219-231, September.
    • Handle: RePEc:spr:gjofsm:v:22:y:2021:i:3:d:10.1007_s40171-021-00273-x
    DOI: 10.1007/s40171-021-00273-x
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    References listed on IDEAS

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    1. Mohammad Rashed Hasan Polas & Valliappan Raju, 2021. "Technology and Entrepreneurial Marketing Decisions During COVID-19," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(2), pages 95-112, June.
    2. Widya Paramita & Rokhima Rostiani & Sari Winahjoe & Amin Wibowo & Risa Virgosita & Handini Audita, 2021. "Explaining the Voluntary Compliance to COVID-19 Measures: An Extrapolation on the Gender Perspective," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(1), pages 1-18, June.
    3. Daniel E. Ufua & Evans Osabuohien & Mercy E. Ogbari & Hezekiah O. Falola & Emmanuel E. Okoh & Adnan Lakhani, 2021. "Re-Strategising Government Palliative Support Systems in Tackling the Challenges of COVID-19 Lockdown in Lagos State, Nigeria," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(1), pages 19-32, June.
    4. Le Thanh Tam & Huong Xuan Ho & Dong Phong Nguyen & Arun Elias & Angelina Nhat Hanh Le, 2021. "Receptivity of Governmental Communication and Its Effectiveness During COVID-19 Pandemic Emergency in Vietnam: A Qualitative Study," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(1), pages 45-64, June.
    5. Sayem Ahmed & Hasin Md. Muhtasim Taqi & Yeasir Iqbal Farabi & Mohiuddin Sarker & Syed Mithun Ali & Bathrinath Sankaranarayanan, 2021. "Evaluation of Flexible Strategies to Manage the COVID-19 Pandemic in the Education Sector," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(2), pages 81-105, December.
    6. Arun A. Elias, 2021. "Kerala’s Innovations and Flexibility for Covid-19 Recovery: Storytelling using Systems Thinking," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(1), pages 33-43, June.
    7. Stuart Evans & Homa Bahrami, 2020. "Super-Flexibility in Practice: Insights from a Crisis," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 21(3), pages 207-214, September.
    8. Sanjoy Kumar Paul & Priyabrata Chowdhury, 2020. "Strategies for Managing the Impacts of Disruptions During COVID-19: an Example of Toilet Paper," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 21(3), pages 283-293, September.
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    Cited by:

    1. Jacqueline Y. Sánchez-García & Juan E. Núñez-Ríos & Carlos López-Hernández & Alejandro Rodríguez-Magaña, 2023. "Modeling Organizational Resilience in SMEs: A System Dynamics Approach," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(1), pages 29-50, March.
    2. Bechir Mokline & Mohamed Anis Ben Abdallah, 2022. "The Mechanisms of Collective Resilience in a Crisis Context: The Case of The ‘COVID-19’ Crisis," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(1), pages 151-163, March.
    3. Valentin STOICA, 2023. "A Bibliometric Analysis on Digitalization During the COVID-19 Pandemic," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 24(1), pages 35-45, March.
    4. Ragmoun Wided, 2023. "IT Capabilities, Strategic Flexibility and Organizational Resilience in SMEs Post-COVID-19: A Mediating and Moderating Role of Big Data Analytics Capabilities," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(1), pages 123-142, March.
    5. Bhavya Sharma & Murari Lal Mittal & Gunjan Soni & Bharti Ramtiyal, 2023. "An Implementation Framework for Resiliency Assessment in a Supply Chain," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(4), pages 591-614, December.

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