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Digital labour and development: impacts of global digital labour platforms and the gig economy on worker livelihoods

Author

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  • Mark Graham

    (Oxford Internet Institute, University of Oxford, UK School of Geography and the Environment, University of Oxford, UK The Alan Turing Institute, UK)

  • Isis Hjorth

    (Oxford Internet Institute, University of Oxford, UK)

  • Vili Lehdonvirta

    (Oxford Internet Institute, University of Oxford, UK The Alan Turing Institute, UK)

Abstract

As ever more policy-makers, governments and organisations turn to the gig economy and digital labour as an economic development strategy to bring jobs to places that need them, it becomes important to understand better how this might influence the livelihoods of workers. Drawing on a multi-year study with digital workers in Sub-Saharan Africa and South-east Asia, this article highlights four key concerns for workers: bargaining power, economic inclusion, intermediated value chains, and upgrading. The article shows that although there are important and tangible benefits for a range of workers, there are also a range of risks and costs that unduly affect the livelihoods of digital workers. Building on those concerns, it then concludes with a reflection on four broad strategies – certification schemes, organising digital workers, regulatory strategies and democratic control of online labour platforms – that could be employed to improve conditions and livelihoods for digital workers.

Suggested Citation

  • Mark Graham & Isis Hjorth & Vili Lehdonvirta, 2017. "Digital labour and development: impacts of global digital labour platforms and the gig economy on worker livelihoods," Transfer: European Review of Labour and Research, , vol. 23(2), pages 135-162, May.
  • Handle: RePEc:sae:treure:v:23:y:2017:i:2:p:135-162
    DOI: 10.1177/1024258916687250
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    Cited by:

    1. Agnieszka Piasna & Jan Drahokoupil, 2017. "Gender inequalities in the new world of work," Transfer: European Review of Labour and Research, , vol. 23(3), pages 313-332, August.
    2. Maj Grasten & Leonard Seabrooke & Duncan Wigan, 2023. "Legal affordances in global wealth chains: How platform firms use legal and spatial scaling," Environment and Planning A, , vol. 55(4), pages 1062-1079, June.
    3. Paul Langley & Andrew Leyshon, 2023. "FinTech platform regulation: regulating with/against platforms in the UK and China," Cambridge Journal of Regions, Economy and Society, Cambridge Political Economy Society, vol. 16(2), pages 257-268.
    4. Francesca Bellesia & Elisa Mattarelli & Fabiola Bertolotti, 2023. "Algorithms and their Affordances: How Crowdworkers Manage Algorithmic Scores in Online Labour Markets," Journal of Management Studies, Wiley Blackwell, vol. 60(1), pages 1-37, January.
    5. Helwing Veronique & Verfürth Philip & Franz Martin, 2023. "Trucking (un)limited – the impact of digital platforms on labour in production networks of logistics," ZFW – Advances in Economic Geography, De Gruyter, vol. 67(4), pages 177-188, December.
    6. Geert De Neve & Kaveri Medappa & Rebecca Prentice, 2023. "India’s Gig Economy Workers at the Time of Covid-19: An Introduction," Journal of South Asian Development, , vol. 18(3), pages 343-358, December.
    7. Marios Kokkodis, 2021. "Dynamic, Multidimensional, and Skillset-Specific Reputation Systems for Online Work," Information Systems Research, INFORMS, vol. 32(3), pages 688-712, September.
    8. Fuchs Martina & Cumbers Andrew, 2023. "Digitalization and Labor Restructuring," ZFW – Advances in Economic Geography, De Gruyter, vol. 67(4), pages 173-176, December.
    9. Ensar Balkaya & İkram Yusuf Yarbaşı & Muhammed İkbal Tepeler, 2023. "Determinants of Demand in Digital Platform-Mediated Service Work in Turkey: An Empirical Study," Sustainability, MDPI, vol. 15(13), pages 1-18, July.
    10. Ryan Edwards & Daniel Suryadarma, 2022. "Introduction to the special issue on social and economic impacts of online marketplaces on women in Asia," Asia and the Pacific Policy Studies, Wiley Blackwell, vol. 9(3), pages 217-221, September.
    11. Welmah N. Mutengwe & Adrino Mazenda & Moreblessing Simawu, 2024. "Uber's digital labour platform and labour relations in South Africa," Development Policy Review, Overseas Development Institute, vol. 42(1), January.

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