IDEAS home Printed from https://ideas.repec.org/a/sae/toueco/v19y2013i4p811-821.html
   My bibliography  Save this article

A Global Benchmarking of the Hotel Industry

Author

Listed:
  • A. George Assaf

    (Isenberg School of Management, University of Massachusetts-Amherst, 90 Campus Center Way, 209 A Flint Lab, MA 01003, USA)

  • Carlos Pestana Barros

    (Instituto Superior de Economia e Gestão, Technical University of Lisbon, Rua Miguel Lupi, 1249–078 Lisbon, Portugal)

Abstract

This paper presents an efficiency analysis of some of the leading hotel companies around the world. The authors estimate efficiency with the stochastic frontier semi-parametric approach, which is unique in the hotel context and has several advantages over other traditional methodologies used in the hotel literature. The results, derived from a sample of 37 countries, indicate that the most efficient hotel companies operate in Switzerland, the UK, Spain and the UAE, while the least efficient hotel chains operate in Croatia, Slovakia and Kenya. On a regional basis, the hotel industries in the USA and Europe seem to enjoy the highest efficiency, followed by the Middle East, South America and Africa. Finally, we show that international hotel chains are more efficient than national hotel chains or hotels that are independently owned.

Suggested Citation

  • A. George Assaf & Carlos Pestana Barros, 2013. "A Global Benchmarking of the Hotel Industry," Tourism Economics, , vol. 19(4), pages 811-821, August.
    • Handle: RePEc:sae:toueco:v:19:y:2013:i:4:p:811-821
    DOI: 10.5367/te.2013.0230
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.5367/te.2013.0230
    Download Restriction: no
    File URL: https://libkey.io/10.5367/te.2013.0230?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Koop, Gary & Osiewalski, Jacek & Steel, Mark F. J., 1997. "Bayesian efficiency analysis through individual effects: Hospital cost frontiers," Journal of Econometrics, Elsevier, vol. 76(1-2), pages 77-105.
    2. Paradi, Joseph C. & Rouatt, Stephen & Zhu, Haiyan, 2011. "Two-stage evaluation of bank branch efficiency using data envelopment analysis," Omega, Elsevier, vol. 39(1), pages 99-109, January.
    3. A. Georges Assaf & Frank W. Agbola, 2011. "Modelling the Performance of Australian Hotels: A DEA Double Bootstrap Approach," Tourism Economics, , vol. 17(1), pages 73-89, February.
    4. Barros, Carlos Pestana & Managi, Shunsuke & Matousek, Roman, 2012. "The technical efficiency of the Japanese banks: Non-radial directional performance measurement with undesirable output," Omega, Elsevier, vol. 40(1), pages 1-8, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Jane Nyokabi & Maina Muchara & Juliana Namada, 2019. "Focus strategy-firm structure fit and performance of star rated hotels in Kenya," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 8(5), pages 11-17, September.
    2. Yaguo Deng & Helena Veiga & Michael P. Wiper, 2019. "Efficiency evaluation of hotel chains: a Spanish case study," SERIEs: Journal of the Spanish Economic Association, Springer;Spanish Economic Association, vol. 10(2), pages 115-139, June.
    3. Deng, Yaguo & Lopes Moreira Da Veiga, María Helena & Wiper, Michael Peter, 2016. "Efficiency evaluation of Spanish hotel chains," DES - Working Papers. Statistics and Econometrics. WS 23897, Universidad Carlos III de Madrid. Departamento de Estadística.
    4. A. George Assaf & Alexander Josiassen & Haemoon Oh, 2016. "Internationalization and hotel performance," Tourism Economics, , vol. 22(3), pages 572-592, June.
    5. Federico Inchausti-Sintes & Ubay Pérez-Granja & José Juan Morales-Mohamed, 2021. "Analysing labour productivity and its economic consequences in the two Spanish tourist archipelagos," Tourism Economics, , vol. 27(5), pages 1039-1059, August.
    6. Tanja Planinc & Marko Kukanja & Saša Planinc, 2018. "Classification and Efficiency Analysis of Slovenian Restaurant SMEs," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 11(1), pages 31-42.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Vaneet Bhatia & Sankarshan Basu & Subrata Kumar Mitra & Pradyumna Dash, 2018. "A review of bank efficiency and productivity," OPSEARCH, Springer;Operational Research Society of India, vol. 55(3), pages 557-600, November.
    2. Doumpos, Michalis & Zopounidis, Constantin & Gounopoulos, Dimitrios & Platanakis, Emmanouil & Zhang, Wenke, 2023. "Operational research and artificial intelligence methods in banking," European Journal of Operational Research, Elsevier, vol. 306(1), pages 1-16.
    3. Idaira Cabrera‐Suárez & Jorge V. Pérez‐Rodríguez, 2021. "Bank branch performance and cost efficiency: A stochastic frontier panel data approach," International Journal of Finance & Economics, John Wiley & Sons, Ltd., vol. 26(4), pages 5850-5863, October.
    4. Fukuyama, Hirofumi & Matousek, Roman, 2017. "Modelling bank performance: A network DEA approach," European Journal of Operational Research, Elsevier, vol. 259(2), pages 721-732.
    5. Sepideh Kaffash & Marianna Marra, 2017. "Data envelopment analysis in financial services: a citations network analysis of banks, insurance companies and money market funds," Annals of Operations Research, Springer, vol. 253(1), pages 307-344, June.
    6. Lin, Tzu-Yu & Chiu, Sheng-Hsiung, 2013. "Using independent component analysis and network DEA to improve bank performance evaluation," Economic Modelling, Elsevier, vol. 32(C), pages 608-616.
    7. Edelstein, Barak & Paradi, Joseph C., 2013. "Ensuring units invariant slack selection in radial data envelopment analysis models, and incorporating slacks into an overall efficiency score," Omega, Elsevier, vol. 41(1), pages 31-40.
    8. Avilés Sacoto, Sonia & Güemes Castorena, David & Cook, Wade D. & Cantú Delgado, Humberto, 2015. "Time-staged outputs in DEA," Omega, Elsevier, vol. 55(C), pages 1-9.
    9. Epure, Mircea & Kerstens, Kristiaan & Prior, Diego, 2011. "Technology-based total factor productivity and benchmarking: New proposals and an application," Omega, Elsevier, vol. 39(6), pages 608-619, December.
    10. Barnett, William A. & Serletis, Apostolos, 2008. "Consumer preferences and demand systems," Journal of Econometrics, Elsevier, vol. 147(2), pages 210-224, December.
    11. Lise Tole & Gary Koop, 2013. "Estimating the impact on efficiency of the adoption of a voluntary environmental standard: an empirical study of the global copper mining industry," Journal of Productivity Analysis, Springer, vol. 39(1), pages 35-45, February.
    12. D’Inverno, Giovanna & Carosi, Laura & Romano, Giulia & Guerrini, Andrea, 2018. "Water pollution in wastewater treatment plants: An efficiency analysis with undesirable output," European Journal of Operational Research, Elsevier, vol. 269(1), pages 24-34.
    13. Debdatta Pal & Subrata K. Mitra, 2018. "The efficiency of microfinance institutions with problem loans: A directional distance function approach," Computational and Mathematical Organization Theory, Springer, vol. 24(3), pages 285-307, September.
    14. Badau, Flavius & Färe, Rolf & Gopinath, Munisamy, 2016. "Global resilience to climate change: Examining global economic and environmental performance resulting from a global carbon dioxide market," Resource and Energy Economics, Elsevier, vol. 45(C), pages 46-64.
    15. George Halkos & Roman Matousek & Nickolaos Tzeremes, 2016. "Pre-evaluating technical efficiency gains from possible mergers and acquisitions: evidence from Japanese regional banks," Review of Quantitative Finance and Accounting, Springer, vol. 46(1), pages 47-77, January.
    16. Lachaud, Michée A. & Bravo-Ureta, Boris E., 2022. "A Bayesian statistical analysis of return to agricultural R&D investment in Latin America: Implications for food security," Technology in Society, Elsevier, vol. 70(C).
    17. Caroline Khan & Mike G. Tsionas, 2021. "Constraints in models of production and cost via slack-based measures," Empirical Economics, Springer, vol. 61(6), pages 3347-3374, December.
    18. Alfonso Flores-Lagunes & William C. Horrace & Kurt E. Schnier, 2007. "Identifying technically efficient fishing vessels: a non-empty, minimal subset approach," Journal of Applied Econometrics, John Wiley & Sons, Ltd., vol. 22(4), pages 729-745.
    19. William Griffiths & Xiaohui Zhang & Xueyan Zhao, 2010. "A Stochastic Frontier Model for Discrete Ordinal Outcomes: A Health Production Function," Department of Economics - Working Papers Series 1092, The University of Melbourne.
    20. Bao-Ngoc Tong & Cheng-Ping Cheng & Lien-Wen Liang & Yi-Jun Liu, 2023. "Using Network DEA to Explore the Effect of Mobile Payment on Taiwanese Bank Efficiency," Sustainability, MDPI, vol. 15(8), pages 1-18, April.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:toueco:v:19:y:2013:i:4:p:811-821. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.