IDEAS home Printed from https://ideas.repec.org/a/sae/soudev/v13y2018i1p54-81.html
   My bibliography  Save this article

Citizen Participation and Political Accountability for Public Service Delivery in India

Author

Listed:
  • Harry Blair

Abstract

A state’s accountability to its citizens for public service delivery constitutes a central component of the democratic polity. But how to assure this accountability? The answer lies in the linkage between citizens and some combination of elected political leaders and those they direct to provide the services. In India over recent decades, a host of mechanisms has emerged to provide that linkage, some of them quite potent. Building on the World Bank’s 2003 principal–agent model of long and short routes to state accountability, this article argues for a distinct third civil society route. It then explores the paths these three routes can take and their potential effectiveness in providing citizens a number of institutional mechanisms to hold political leaders and public service providers accountable, improve service delivery, empower poor people and ultimately enhance well-being.

Suggested Citation

  • Harry Blair, 2018. "Citizen Participation and Political Accountability for Public Service Delivery in India," Journal of South Asian Development, , vol. 13(1), pages 54-81, April.
  • Handle: RePEc:sae:soudev:v:13:y:2018:i:1:p:54-81
    DOI: 10.1177/0973174118760942
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/0973174118760942
    Download Restriction: no

    File URL: https://libkey.io/10.1177/0973174118760942?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Shah, Anwar, 2008. "Demanding to be served : holding governments to account for improved access," Policy Research Working Paper Series 4643, The World Bank.
    2. World Bank, 2008. "Brazil : Toward a More Inclusive and Effective Participatory Budget in Porto Alegre, Volume 2. Annexes," World Bank Publications - Reports 8040, The World Bank Group.
    3. World Bank, 2008. "Brazil - Toward a More Inclusive and Effective Participatory Budget in Porto Alegre : Volume 2. Annexes," World Bank Publications - Reports 6276, The World Bank Group.
    4. Richard Batley, 1999. "The new public management in developing countries: implications for policy and organizational reform," Journal of International Development, John Wiley & Sons, Ltd., vol. 11(5), pages 761-765.
    5. Heller, Patrick & Harilal, K.N. & Chaudhuri, Shubham, 2007. "Building Local Democracy: Evaluating the Impact of Decentralization in Kerala, India," World Development, Elsevier, vol. 35(4), pages 626-648, April.
    6. Mary McNeil & Carmen Malena, 2010. "Demanding Good Governance : Lessons from Social Accountability Initiatives in Africa," World Bank Publications - Books, The World Bank Group, number 2478, December.
    7. World Bank, 2008. "Brazil - Toward a More Inclusive and Effective Participatory Budget in Porto Alegre : Volume 1. Main report," World Bank Publications - Reports 6275, The World Bank Group.
    8. Shantayanan Devarajan & Stuti Khemani & Michael Walton, 2014. "Can Civil Society Overcome Government Failure in Africa?," The World Bank Research Observer, World Bank, vol. 29(1), pages 20-47.
    9. World Bank, 2008. "Brazil : Toward a More Inclusive and Effective Participatory Budget in Porto Alegre, Volume 1. Main Report," World Bank Publications - Reports 8042, The World Bank Group.
    10. Yogesh Uppal, 2009. "The disadvantaged incumbents: estimating incumbency effects in Indian state legislatures," Public Choice, Springer, vol. 138(1), pages 9-27, January.
    11. Anuradha Joshi & Peter P. Houtzager, 2012. "Widgets or Watchdogs?," Public Management Review, Taylor & Francis Journals, vol. 14(2), pages 145-162, February.
    12. Gauri, Varun, 2009. "Public interest litigation in India : overreaching or underachieving ?," Policy Research Working Paper Series 5109, The World Bank.
    13. John Gaventa & Rosemary McGee, 2013. "The Impact of Transparency and Accountability Initiatives," Development Policy Review, Overseas Development Institute, vol. 31, pages 3-28, July.
    14. Speer, Johanna, 2012. "Participatory Governance Reform: A Good Strategy for Increasing Government Responsiveness and Improving Public Services?," World Development, Elsevier, vol. 40(12), pages 2379-2398.
    15. Fox, Jonathan A., 2015. "Social Accountability: What Does the Evidence Really Say?," World Development, Elsevier, vol. 72(C), pages 346-361.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mayka, Lindsay & Abbott, Jared, 2023. "Varieties of participatory institutions and interest intermediation," World Development, Elsevier, vol. 171(C).
    2. Dale, Elina & Peacocke, Elizabeth F. & Movik, Espen & Voorhoeve, Alex & Ottersen, Trygve & Kurowski, Christoph & Evans, David B. & Norheim, Ole Frithjof & Gopinathan, Unni, 2023. "Criteria for the procedural fairness of health financing decisions: a scoping review," LSE Research Online Documents on Economics 119799, London School of Economics and Political Science, LSE Library.
    3. Tatiana I. Vinogradova, 2021. "Participatory Budgeting as a Tool Contributing to the Achievement of the Sustainable Development Goals," Finansovyj žhurnal — Financial Journal, Financial Research Institute, Moscow 125375, Russia, issue 2, pages 46-60, April.
    4. Alawattage, Chandana & Azure, John De-Clerk, 2021. "Behind the World Bank’s ringing declarations of “social accountability”: Ghana’s public financial management reform," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 78(C).
    5. Fox, Jonathan A., 2015. "Social Accountability: What Does the Evidence Really Say?," World Development, Elsevier, vol. 72(C), pages 346-361.
    6. Igor Francetic & Günther Fink & Fabrizio Tediosi, 2021. "Impact of social accountability monitoring on health facility performance: Evidence from Tanzania," Health Economics, John Wiley & Sons, Ltd., vol. 30(4), pages 766-785, April.
    7. Hernández, Alison & Ruano, Ana Lorena & Hurtig, Anna-Karin & Goicolea, Isabel & San Sebastián, Miguel & Flores, Walter, 2019. "Pathways to accountability in rural Guatemala: A qualitative comparative analysis of citizen-led initiatives for the right to health of indigenous populations," World Development, Elsevier, vol. 113(C), pages 392-401.
    8. Abu Elias Sarker & Syed Awais Ahmad Tipu & Farhana Razzaque, 2022. "An Integrative Dynamic Framework of Social Accountability: Determinants, Initiatives, and Outcomes," Public Organization Review, Springer, vol. 22(1), pages 117-133, March.
    9. Dewachter, Sara & Holvoet, Nathalie & Kuppens, Miet & Molenaers, Nadia, 2018. "Beyond the Short versus Long Accountability Route Dichotomy: Using Multi-track Accountability Pathways to Study Performance of Rural Water Services in Uganda," World Development, Elsevier, vol. 102(C), pages 158-169.
    10. Davison Muchadenyika, 2017. "Civil society, social accountability and service delivery in Zimbabwe," Development Policy Review, Overseas Development Institute, vol. 35, pages 178-195, October.
    11. Fischer, Harry W., 2016. "Beyond Participation and Accountability: Theorizing Representation in Local Democracy," World Development, Elsevier, vol. 86(C), pages 111-122.
    12. Joshi, Anuradha, 2017. "Legal Empowerment and Social Accountability: Complementary Strategies Toward Rights-based Development in Health?," World Development, Elsevier, vol. 99(C), pages 160-172.
    13. Anuradha Joshi, 2023. "What makes “difficult” settings difficult? Contextual challenges for accountability," Development Policy Review, Overseas Development Institute, vol. 41(S1), March.
    14. Jakimow, Tanya, 2018. "A moral atmosphere of development as a share: Consequences for urban development in Indonesia," World Development, Elsevier, vol. 108(C), pages 47-56.
    15. de Renzio, Paolo & Wehner, Joachim, 2017. "The impacts of fiscal openness," LSE Research Online Documents on Economics 82521, London School of Economics and Political Science, LSE Library.
    16. Fischer, Harry W. & Ali, Syed Shoaib, 2019. "Reshaping the public domain: Decentralization, the Mahatma Gandhi National Rural Employment Guarantee Act (MGNREGA), and trajectories of local democracy in rural India," World Development, Elsevier, vol. 120(C), pages 147-158.
    17. David William Walker, 2016. "How Systemic Inquiry Releases Citizen Knowledge to Reform Schools: Community Scorecard Case Studies," Systemic Practice and Action Research, Springer, vol. 29(4), pages 313-334, August.
    18. Simon O'Meally, 2014. "The Contradictions of Pro-poor Participation and Empowerment: The World Bank in East Africa," Development and Change, International Institute of Social Studies, vol. 45(6), pages 1248-1283, November.
    19. Ruppen, Désirée & Brugger, Fritz, 2022. "“I will sample until things get better – or until I die.” Potential and limits of citizen science to promote social accountability for environmental pollution," World Development, Elsevier, vol. 157(C).
    20. Arkedis, Jean & Creighton, Jessica & Dixit, Akshay & Fung, Archon & Kosack, Stephen & Levy, Dan & Tolmie, Courtney, 2021. "Can transparency and accountability programs improve health? Experimental evidence from Indonesia and Tanzania," World Development, Elsevier, vol. 142(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:soudev:v:13:y:2018:i:1:p:54-81. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.