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Impact of Performance Appraisal and Working Environment on the Job Satisfaction and Attrition Problem in the Indian IT Industry

Author

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  • Richa N. Agarwal
  • Anil Mehta

Abstract

This new millennium is witnessing intense competition which is profoundly impacting the business environment. The emerging economy, in which services, communications and information technologies play a significant role has created new avenues for the skilled workers. Liberalization across border has also taken place moving towards globalization. Under such circumstances talent retention has become a big problem for the business and organizations especially in IT Industry. Researchers have done intensive and extensive research covering all the three tiers companies of Information Industry in and around Delhi NCR, Bengaluru and Pune. Researchers have tried to find out whether performance appraisal and working environment has a relation with job satisfaction and whether these variables have any role when employees decide to leave an organization in the IT industry. Researchers also tried to explore and relate other internal and external factor which might be the reasons for high attrition in the IT sector.

Suggested Citation

  • Richa N. Agarwal & Anil Mehta, 2014. "Impact of Performance Appraisal and Working Environment on the Job Satisfaction and Attrition Problem in the Indian IT Industry," Paradigm, , vol. 18(1), pages 73-85, June.
    • Handle: RePEc:sae:padigm:v:18:y:2014:i:1:p:73-85
    DOI: 10.1177/0971890714540367
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    References listed on IDEAS

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    1. Cecil Pearson & Subramaniam Ananthram, 2008. "Career Development, Job Satisfaction, and Career Commitment: Evidence from the Singaporean Hospitality Industry," Paradigm, , vol. 12(2), pages 12-28, July.
    2. Ambra Poggi, 2008. "Job satisfaction, working conditions and job-expectations," LABORatorio R. Revelli Working Papers Series 73, LABORatorio R. Revelli, Centre for Employment Studies.
    3. Sumit K. Majumdar & Davina Vora & Ashok K. Nag, 2010. "Industry Structure Characteristics and International Entrepreneurship in India’s Software Industry," Journal of Entrepreneurship and Innovation in Emerging Economies, Entrepreneurship Development Institute of India, vol. 19(2), pages 109-136, September.
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