IDEAS home Printed from https://ideas.repec.org/a/sae/manlab/v47y2022i2p233-250.html
   My bibliography  Save this article

Human Resource Metrics for Enhancing Organizational Performance: Case of Indian State-owned Enterprises

Author

Listed:
  • Punam Singh
  • Shulagna Sarkar

Abstract

As a result of a growing concern regarding agility, Human Resources (HR) has become one of the most challenging fields of management. State-owned enterprises (SOEs) face people-related issues, from attracting talent to managing performance, while creating employee experience. This article is an attempt to explore the pattern of usage of the HR metrics in Indian SOEs and to examine other metrics that need to be included as part of a strategic HR approach to enhance organizational performance. Primary data was collected using formal interviews with HR executives. The outcomes suggest that Indian SOEs are in the infancy stage when it comes to the adoption of HR metrics. It is important that Indian SOEs initiate the first-level of HR metrics and thereafter make planned progress to the third-level impact. Based on the study, a framework for sustainable and competitive HR is proposed. All of this has implications for SOEs in developing countries. JEL Codes: M12

Suggested Citation

  • Punam Singh & Shulagna Sarkar, 2022. "Human Resource Metrics for Enhancing Organizational Performance: Case of Indian State-owned Enterprises," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 47(2), pages 233-250, May.
    • Handle: RePEc:sae:manlab:v:47:y:2022:i:2:p:233-250
    DOI: 10.1177/0258042X211034617
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/0258042X211034617
    Download Restriction: no
    File URL: https://libkey.io/10.1177/0258042X211034617?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Franco Maria Battagello & Livio Cricelli & Michele Grimaldi, 2016. "Benchmarking strategic resources and business performance via an open framework," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 65(3), pages 324-350, March.
    2. Murphy, Gregory B. & Trailer, Jeff W. & Hill, Robert C., 1996. "Measuring performance in entrepreneurship research," Journal of Business Research, Elsevier, vol. 36(1), pages 15-23, May.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Mohammad Salman & Imran Anwar & Showkat Ahmad Ganie & Imran Saleem, 2024. "Impact of Human Resource Management Practices on Organizational Performance: Evidence From the Indian Banking Industry," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 49(1), pages 97-118, February.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Tedjo Soelaksono & Achmad Sudiro & Mintarti Rahayu & Sudjatno Sudjatno, 2018. "The Influence of Capability Managerial on Competitiveness of the Company through the Planning Strategy, Investment, Innovation and Performance of the Company (a Study on Corporate Manufacturing Indust," International Review of Management and Marketing, Econjournals, vol. 8(2), pages 22-32.
    2. Jun Hong Park & Sang Ho Kook & Hyeonu Im & Soomin Eum & Chulung Lee, 2018. "Fabless Semiconductor Firms’ Financial Performance Determinant Factors: Product Platform Efficiency and Technological Capability," Sustainability, MDPI, vol. 10(10), pages 1-22, September.
    3. Lahoucine Outolba & Abdelhaq Lahfidi, 2021. "Success factors of very small businesses in regulated context: Case of Moroccan insurance brokers," Post-Print hal-03363167, HAL.
    4. Abu Elnasr E. Sobaih & Amer A. Al-qutaish & Hassane Gharbi & Ahmed E. Abu Elnasr, 2022. "The Impact of Owner-Managers’ Personality Traits on Their Small Hospitality Enterprise Performance in Saudi Arabia," JRFM, MDPI, vol. 15(12), pages 1-17, December.
    5. Bernard Kwamena Cobbina Essel & Faizal Adams & Kwadwo Amankwah, 2019. "Effect of entrepreneur, firm, and institutional characteristics on small-scale firm performance in Ghana," Journal of Global Entrepreneurship Research, Springer;UNESCO Chair in Entrepreneurship, vol. 9(1), pages 1-20, December.
    6. Ruiz-Mercader, Josefa & Meroño-Cerdan, Angel Luis & Sabater-Sánchez, Ramón, 2006. "Information technology and learning: Their relationship and impact on organisational performance in small businesses," International Journal of Information Management, Elsevier, vol. 26(1), pages 16-29.
    7. Jun Hong Park & Hyunseog Chung & Ki Hong Kim & Jin Ju Kim & Chulung Lee, 2021. "The Impact of Technological Capability on Financial Performance in the Semiconductor Industry," Sustainability, MDPI, vol. 13(2), pages 1-20, January.
    8. Ramadani, Veland & Hisrich, Robert D. & Abazi-Alili, Hyrije & Dana, Léo-Paul & Panthi, Laxman & Abazi-Bexheti, Lejla, 2019. "Product innovation and firm performance in transition economies: A multi-stage estimation approach," Technological Forecasting and Social Change, Elsevier, vol. 140(C), pages 271-280.
    9. Ajtene Avdullahi & Avdullah Hoti, 2020. "The search for determinants of Kosovan Small and Medium Enterprises performance," International Journal of Economic Sciences, International Institute of Social and Economic Sciences, vol. 9(2), pages 1-22, December.
    10. Qinghua Fu & Muhammad Safdar Sial & Muhammad Zulqarnain Arshad & Ubaldo Comite & Phung Anh Thu & József Popp, 2021. "The Inter-Relationship between Innovation Capability and SME Performance: The Moderating Role of the External Environment," Sustainability, MDPI, vol. 13(16), pages 1-14, August.
    11. Sharma, Amalesh & Moses, Aditya Christopher & Borah, Sourav Bikash & Adhikary, Anirban, 2020. "Investigating the impact of workforce racial diversity on the organizational corporate social responsibility performance: An institutional logics perspective," Journal of Business Research, Elsevier, vol. 107(C), pages 138-152.
    12. Dang, Shuo & Chu, Liangyong, 2016. "Evaluation framework and verification for sustainable container management as reusable packaging," Journal of Business Research, Elsevier, vol. 69(5), pages 1949-1955.
    13. Arwan Gunawan & Winwin Yadiati & Harry Suharman & K. Poppy Sofia, 2020. "Linkages to Budgetary Control and Budgetary Absorption Performance," International Journal of Economics and Financial Issues, Econjournals, vol. 10(5), pages 304-316.
    14. Yyes Robichaud & Jean-Charles Cachon & Egbert Mcgraw, 2018. "Gender Comparisons In Success Evaluation And Sme Performance In Canada," Journal of Developmental Entrepreneurship (JDE), World Scientific Publishing Co. Pte. Ltd., vol. 23(01), pages 1-26, March.
    15. Khelil, Nabil, 2016. "The many faces of entrepreneurial failure: Insights from an empirical taxonomy," Journal of Business Venturing, Elsevier, vol. 31(1), pages 72-94.
    16. David KOVACS & Katrin ZULAUF & Taylan ÃœRKMEZ & Dominik BROCKHAUS & Ralf WAGNER, 2016. "Linking Entrepreneurial Orientation to Firm Performance in a Post-Socialist Market Context: the Case of Hungary," Management Dynamics in the Knowledge Economy, College of Management, National University of Political Studies and Public Administration, vol. 4(4), pages 571-589, December.
    17. Tseng, Fang-Mei & Chiu, Yu-Jing & Chen, Ja-Shen, 2009. "Measuring business performance in the high-tech manufacturing industry: A case study of Taiwan's large-sized TFT-LCD panel companies," Omega, Elsevier, vol. 37(3), pages 686-697, June.
    18. Elena Otilia Cadar & Daniel Badulescu, 2017. "Innovation And Performance. An Analysis On European And Romanian Companies," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 1(1), pages 59-71, July.
    19. Thi Viet Ha Hoang & Ngoc Hung Dang & Manh Dung Tran & Thi Thuy Van Vu & Quang Trung Pham, 2019. "Determinants Influencing Financial Performance of Listed Firms: Quantile Regression Approach," Asian Economic and Financial Review, Asian Economic and Social Society, vol. 9(1), pages 78-90, January.
    20. Ahmad Fadhly Arham, 2014. "Leadership and Performance: The Case of Malaysian SMEs in the Services Sector," International Journal of Asian Social Science, Asian Economic and Social Society, vol. 4(3), pages 343-355, March.

    More about this item

    Keywords

    HR metrics; SOEs; India; organizational performance; case study; qualitative study;
    All these keywords.

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:manlab:v:47:y:2022:i:2:p:233-250. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: http://www.xlri.ac.in/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.