IDEAS home Printed from https://ideas.repec.org/a/sae/emecst/v1y2015i1p37-49.html
   My bibliography  Save this article

Strategic Management and Crisis Communication Interdependence in the Global Context: A Preliminary Investigation

Author

Listed:
  • Angelo A. Camillo

Abstract

This research discusses the topic of communication in general with emphasis on managerial communication and crisis interdependence from a strategic management perspective within the global context. This study illustrates the severity of the consequences that firms can suffer due to lack of preparedness, poor planning and coordination of communication, and crisis management and their interdependence when an event occurs. The study uses the recent credit cards data breach of major US retailers. The result of a qualitative inquiry confirms that communication and crisis are interdependent and must be strategically planned and managed with clear policies in place. Such a strategy can prevent potential negative effects in the firm and lead to success. Strategic management is about survival in the hypercompetitive business world. Management must, therefore, prepare and decide when and how to act to prevent dealing with unexpected events.

Suggested Citation

  • Angelo A. Camillo, 2015. "Strategic Management and Crisis Communication Interdependence in the Global Context: A Preliminary Investigation," Emerging Economy Studies, International Management Institute, vol. 1(1), pages 37-49, May.
    • Handle: RePEc:sae:emecst:v:1:y:2015:i:1:p:37-49
    DOI: 10.1177/2394901514562302
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/2394901514562302
    Download Restriction: no
    File URL: https://libkey.io/10.1177/2394901514562302?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Maria, William De, 2010. "After the scandal – Recovery options for damaged organizations," Journal of Management & Organization, Cambridge University Press, vol. 16(1), pages 66-82, March.
    2. Richard G. Peters & Vincent T. Covello & David B. McCallum, 1997. "The Determinants of Trust and Credibility in Environmental Risk Communication: An Empirical Study," Risk Analysis, John Wiley & Sons, vol. 17(1), pages 43-54, February.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Yaffa Moskovich, 2018. "Belief systems and business strategy in a privatized kibbutz factory," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 29(1), pages 5-36, March.
    2. Yaffa Moskovich, 2020. "Business Sustainability Strategy in a Cooperative Kibbutz Industry," Sustainability, MDPI, vol. 12(21), pages 1-23, November.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. O O Ibitayo & K D Pijawka, 1999. "Reversing NIMBY: An Assessment of State Strategies for Siting Hazardous-Waste Facilities," Environment and Planning C, , vol. 17(4), pages 379-389, August.
    2. Wouter Poortinga & Nick F. Pidgeon, 2003. "Exploring the Dimensionality of Trust in Risk Regulation," Risk Analysis, John Wiley & Sons, vol. 23(5), pages 961-972, October.
    3. Kazuya Nakayachi & George Cvetkovich, 2010. "Public Trust in Government Concerning Tobacco Control in Japan," Risk Analysis, John Wiley & Sons, vol. 30(1), pages 143-152, January.
    4. Therese A Joiner & Lynne Leveson & Kim Langfield-Smith, 2002. "Technical Language, Advice Understandability, and Perceptions of Expertise and Trustworthiness: The Case of the Financial Planner," Australian Journal of Management, Australian School of Business, vol. 27(1), pages 25-43, June.
    5. Wang, Fan & Gu, Jibao & Wu, Jianlin, 2020. "Perspective taking, energy policy involvement, and public acceptance of nuclear energy: Evidence from China," Energy Policy, Elsevier, vol. 145(C).
    6. Tianjun Feng & L. Robin Keller & Ping Wu & Yifan Xu, 2014. "An Empirical Study of the Toxic Capsule Crisis in China: Risk Perceptions and Behavioral Responses," Risk Analysis, John Wiley & Sons, vol. 34(4), pages 698-710, April.
    7. Cope, S. & Frewer, L.J. & Houghton, J. & Rowe, G. & Fischer, A.R.H. & de Jonge, J., 2010. "Consumer perceptions of best practice in food risk communication and management: Implications for risk analysis policy," Food Policy, Elsevier, vol. 35(4), pages 349-357, August.
    8. Matt Baucum & Heather Rosoff & Richard John & William Burns & Paul Slovic, 2018. "Modeling public responses to soft-target transportation terror," Environment Systems and Decisions, Springer, vol. 38(2), pages 239-249, June.
    9. Dutt, Dwarkeshwar, 2020. "Understanding the barriers to the diffusion of rooftop solar: A case study of Delhi (India)," Energy Policy, Elsevier, vol. 144(C).
    10. Gordon, Joel A. & Balta-Ozkan, Nazmiye & Nabavi, Seyed Ali, 2023. "Price promises, trust deficits and energy justice: Public perceptions of hydrogen homes," Renewable and Sustainable Energy Reviews, Elsevier, vol. 188(C).
    11. Michael R. Greenberg & Marc D. Weiner & Robert Noland & Jeanne Herb & Marjorie Kaplan & Anthony J. Broccoli, 2014. "Public Support for Policies to Reduce Risk After Hurricane Sandy," Risk Analysis, John Wiley & Sons, vol. 34(6), pages 997-1012, June.
    12. Han, Y. & Lam, J. & Guo, P. & Gou, Z., 2019. "What Predicts Government Trustworthiness in Cross-border HK-Guangdong Nuclear Safety Emergency Governance?," Cambridge Working Papers in Economics 1989, Faculty of Economics, University of Cambridge.
    13. Sjöberg, Lennart, 2002. "The Perceived Risk of Terrorism," SSE/EFI Working Paper Series in Business Administration 2002:11, Stockholm School of Economics, revised 16 Jan 2004.
    14. Mathew P. White & Branden B. Johnson, 2010. "The Intuitive Detection Theorist (IDT) Model of Trust in Hazard Managers," Risk Analysis, John Wiley & Sons, vol. 30(8), pages 1196-1209, August.
    15. Taneja, Shilpa & Ali, Liaqat, 2021. "Determinants of customers’ intentions towards environmentally sustainable banking: Testing the structural model," Journal of Retailing and Consumer Services, Elsevier, vol. 59(C).
    16. Jan M. Gutteling & MargÔt Kuttschreuter, 2002. "The role of expertise in risk communication: laypeople's and expert's perception of the millennium bug risk in The Netherlands," Journal of Risk Research, Taylor & Francis Journals, vol. 5(1), pages 35-47, January.
    17. Kânoğlu-Özkan, Dilge Güldehen & Soytaş, Uğur, 2022. "The social acceptance of shale gas development: Evidence from Turkey," Energy, Elsevier, vol. 239(PC).
    18. Sjöberg, Lennart, 2003. "Risk communication between experts and the public: perceptions and intentions," SSE/EFI Working Paper Series in Business Administration 2003:13, Stockholm School of Economics.
    19. Margôt Kuttschreuter, 2006. "Psychological Determinants of Reactions to Food Risk Messages," Risk Analysis, John Wiley & Sons, vol. 26(4), pages 1045-1057, August.
    20. Michael R. Greenberg & Marc D. Weiner, 2014. "Pain of Sustainability: Limiting the Number of Times Homeowners Can Receive Disaster Relief," Sustainability, MDPI, vol. 6(7), pages 1-17, July.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:emecst:v:1:y:2015:i:1:p:37-49. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: https://www.imi.edu/delhi/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.