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Social Assistance In Romania: Case Study For Bucharest District 5

Author

Listed:
  • Oana SABIE

    (The Bucharest University of Economic Studies, Piata Romana 6, Bucharest, Romania)

Abstract

This study aims to identify the employees' opinion regarding the quality of the social assistance services that they provide and also to show how efficient the activity in General Direction of Social Assistance and Child Protection District 5 (DGASPC S5) is. The paper is based on a survey on current academic and policy debates on social assistance, which is undoubtedly a necessity recognized by most governments of the world, an important social service for community development along with other public services. The methodology used in the first part of the paper was the study of a range of published materials (articles, strategies, raports, policies, research studies, laws), which provide a theoretical and practical research on social assistance and, in the second part we used a qualitative survey method. The tool we used to know the employees' opinion was a questionnaire, which contained closed questions, and was addressed to the 49 employees of DGASPC S5. The value of this paper resides in the fact that it identifies the main ways in which public institutions of social assistance could act to increase the quality of public service delivery and that it summarises developments in the field and provides a contextsetting narrative within which the other papers that comprise this special issue can be situated.

Suggested Citation

  • Oana SABIE, 2019. "Social Assistance In Romania: Case Study For Bucharest District 5," Management Research and Practice, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 11(1), pages 26-42, March.
    • Handle: RePEc:rom:mrpase:v:11:y:2019:i:1:p:26-42
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    File URL: https://mrp.ase.ro/no111/f3.pdf
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    References listed on IDEAS

    as
    1. Speedling, Edward J. & Rose, David N., 1985. "Building an effective doctor-patient relationship: From patient satisfaction to patient participation," Social Science & Medicine, Elsevier, vol. 21(2), pages 115-120, January.
    2. Taylor, Frederick Winslow, 1911. "The Principles of Scientific Management," History of Economic Thought Books, McMaster University Archive for the History of Economic Thought, number taylor1911.
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    Cited by:

    1. Armenia ANDRONICEANU & Oana Matilda SABIE & Anca PEGULESCU, 2020. "An Integrated Approach Of The Human Resources Motivation And The Quality Of Health Services," Theoretical and Empirical Researches in Urban Management, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 15(1), pages 42-53, February.

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