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Teaching Tourism Students With Cultural Intelligence

Author

Listed:
  • Kostic Bobanovic, Moira

    (Faculty of Economics and Tourism "Dr. Mijo Mirkovic", Juraj Dobrila University in Pula, Croatia)

  • Grzinic, Jasmina

    (Faculty of Economics and Tourism "Dr. Mijo Mirkovic", Juraj Dobrila University in Pula, Croatia)

Abstract

There is need to advance cross-cultural educations to better prepare tourism students for the nuances of a modern, multicultural century. This article makes a contribution by proposing an approach to developing students’ cultural intelligence that is based on the cultural intelligence (CQ) model and experiential learning theory. The Cultural intelligence index was obtained through the Cultural Intelligence Scale (Ang et al., 2007). This longitudinal research was done by measuring CQ of students who attend cross-cultural tourism and foreign languages course at the beginning of the first year and at the end of the year. Cultural knowledge is incorporated into our classroom teaching styles and methodology. The study involved 143 students from Juraj Dobrila University in Pula studying tourism. The implementations of methods in teaching cross culture result in the improvement of students’ CQ and all of its components (metacognition, cognition, motivation and behaviour). We discuss our findings in relation to cultural adjustments and development of culturally intelligent students who will become multiculturally educated and globally engaged citizens.

Suggested Citation

  • Kostic Bobanovic, Moira & Grzinic, Jasmina, 2019. "Teaching Tourism Students With Cultural Intelligence," UTMS Journal of Economics, University of Tourism and Management, Skopje, Macedonia, vol. 10(1), pages 85-95.
    • Handle: RePEc:ris:utmsje:0263
    as

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    File URL: http://utmsjoe.mk/files/Vol.%2010%20No.%201/UTMSJOE-2019-1001-07-Kostic%20Bobanovic-Grzinic.pdf
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    References listed on IDEAS

    as
    1. Luka Perman & Krešimir Mikinac, 2014. "Effectiveness of education processes in tourism and hospitality in the Republic of Croatia," Tourism and Hospitality Industry confpap05, University of Rijeka, Faculty of Tourism and Hospitality Management.
    2. ., 2018. "An international survey analysis," Chapters, in: The Economics of Open Access, chapter 3, pages 57-96, Edward Elgar Publishing.
    3. repec:tho:iscthi:confpap5 is not listed on IDEAS
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    Cited by:

    1. Nur Arief Rahmatsyah PUTRANTO & Aurik GUSTOMO & Anggara WISESA, 2022. "Learning Theories and Cultural Intelligence (CQ): a Literature Review Study and Mapping of CQ Development Method," Management and Economics Review, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 7(1), pages 79-92, February.

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    More about this item

    Keywords

    tourism; trends; multiculturality; cultural exchange; education;
    All these keywords.

    JEL classification:

    • A22 - General Economics and Teaching - - Economic Education and Teaching of Economics - - - Undergraduate
    • M21 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - Business Economics

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