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Web Consumer Behavior: The Effect Of Enjoyment On Innovativeness

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Author Info
Elisabete Magalhães Serra () (Faculdade de Economia e Gestão. Universidade Católica Portuguesa)
Fernando Colmenero-Ferreira () (Departamento de Gestão e Economia. Universidade da Madeira)
José Manuel Carvalho Vieira () (Faculdade de Economia e Gestão. Universidade Católica Portuguesa)
Abstract

This research analyzes if the degree of entertainment, enjoyment and involvement with information from a website makes the adoption of innovative purchase behaviors easier. The proposition was that the first consumers in the web portals are consumer innovators, and such innovators will buy new products that are present on this new commerce platform. This study conducted an experiment followed by a questionnaire survey to verify this proposition. Domain specific innovativeness scales (DSI) are used to measure consumers’ innovativeness for web commerce. The results suggest that: (1) the degree of entertainment and involvement with the information provided by the website does not change the online shopper’s behavior; (2) the degree of website enjoyment can increase innovative purchases behavior.

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Publisher Info
Article provided by ISEG, Technical University of Lisbon in its journal Portuguese Journal of Management Studies.

Volume (Year): XII (2007)
Issue (Month): 1 ()
Pages: 45-58
Download reference. The following formats are available: HTML (with abstract), plain text (with abstract), BibTeX, RIS (EndNote, RefMan, ProCite), ReDIF
Handle: RePEc:pjm:journl:v:xii:y:2007:i:1:p:45-58

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Related research
Keywords: Consumer Behavior; Innovativeness; Uses and Gratifications; World Wide Web;

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