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Communication between deep sea container terminals and hinterland stakeholders: information needs and the relevance of information exchange

Author

Listed:
  • Bart Wiegmans

    (Delft University of Technology)

  • Isle Menger

    (Delft University of Technology)

  • Behzad Behdani

    (Wageningen University and Research)

  • Bart Arem

    (Delft University of Technology)

Abstract

Hinterland container transport is increasingly identified as an important element in door-to-door transportation of goods in the context of global supply chains. Container terminal operators also continuously seek strategies to distinguish themselves from their competitors by providing dedicated information on containers, transport means and the terminal. This paper explores the information needs of container terminals and hinterland stakeholders and highlights the importance of different information types for different stakeholders. Information needs are studied through gate survey, interviews and questionnaires sent to different parties involved in seaport-hinterland transportation at the APM Terminal in Rotterdam. This information is divided in three main categories: information about containers, information about transport means and information about deep sea terminal. In each category, the specific information types and the importance of that information for each hinterland party are discussed. The findings of this research can be used by different hinterland parties to optimize the planning and control of container logistics processes. They can also support developing customized ICT solutions for hinterland transportation.

Suggested Citation

  • Bart Wiegmans & Isle Menger & Behzad Behdani & Bart Arem, 2018. "Communication between deep sea container terminals and hinterland stakeholders: information needs and the relevance of information exchange," Maritime Economics & Logistics, Palgrave Macmillan;International Association of Maritime Economists (IAME), vol. 20(4), pages 531-548, December.
    • Handle: RePEc:pal:marecl:v:20:y:2018:i:4:d:10.1057_s41278-017-0071-y
    DOI: 10.1057/s41278-017-0071-y
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    References listed on IDEAS

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    1. Theo Notteboom & Jean-Paul Rodrigue, 2008. "Containerisation, Box Logistics and Global Supply Chains: The Integration of Ports and Liner Shipping Networks," Maritime Economics & Logistics, Palgrave Macmillan;International Association of Maritime Economists (IAME), vol. 10(1-2), pages 152-174, March.
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    Cited by:

    1. Behzad Behdani & Bart Wiegmans & Violeta Roso & Hercules Haralambides, 2020. "Port-hinterland transport and logistics: emerging trends and frontier research," Maritime Economics & Logistics, Palgrave Macmillan;International Association of Maritime Economists (IAME), vol. 22(1), pages 1-25, March.
    2. Valentin Carlan & Dries Naudts & Pieter Audenaert & Bart Lannoo & Thierry Vanelslander, 2019. "Toward implementing a fully automated truck guidance system at a seaport: identifying the roles, costs and benefits of logistics stakeholders," Journal of Shipping and Trade, Springer, vol. 4(1), pages 1-24, December.
    3. Volkan Gumuskaya & Willem Jaarsveld & Remco Dijkman & Paul Grefen & Albert Veenstra, 2020. "A framework for modelling and analysing coordination challenges in hinterland transport systems," Maritime Economics & Logistics, Palgrave Macmillan;International Association of Maritime Economists (IAME), vol. 22(1), pages 124-145, March.
    4. Majid Eskafi & Reza Fazeli & Ali Dastgheib & Poonam Taneja & Gudmundur F. Ulfarsson & Ragnheidur I. Thorarinsdottir & Gunnar Stefansson, 2020. "A value-based definition of success in adaptive port planning: a case study of the Port of Isafjordur in Iceland," Maritime Economics & Logistics, Palgrave Macmillan;International Association of Maritime Economists (IAME), vol. 22(3), pages 403-431, September.

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