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The influence of passion/determination and external disadvantage on consumer responses to brand biographies

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  • Thanh-Thao Nguyen

    (Bell Canada)

  • Bianca Grohmann

    (Concordia University)

Abstract

To elicit positive consumer responses, many brands use underdog brand biographies in their brand communication strategies. Underdog brand biographies highlight a brand’s passion and determination in overcoming the external disadvantages the brand initially faced. This article examines to what extent consumers’ perceptions of passion/determination and external disadvantage reflected in an underdog brand biography independently influence narrative transportation, post-message engagement, and purchase intentions. Based on a study involving experimental manipulations of underdog and top dog brand biographies, this research contributes to the brand biography literature by demonstrating that passion/determination and external disadvantage have differential effects on narrative transportation, post-message engagement, and purchase intentions. It is also the first to empirically test the sequential mediating roles of narrative transportation and post-message engagement. For managerial practice, this research suggests that underdog brand biographies should emphasize the brand’s passion and determination and highlights the importance of post-message engagement in terms of information seeking, post-message elaboration, and social sharing in increasing purchase intentions.

Suggested Citation

  • Thanh-Thao Nguyen & Bianca Grohmann, 2020. "The influence of passion/determination and external disadvantage on consumer responses to brand biographies," Journal of Brand Management, Palgrave Macmillan, vol. 27(4), pages 452-465, July.
    • Handle: RePEc:pal:jobman:v:27:y:2020:i:4:d:10.1057_s41262-020-00193-8
    DOI: 10.1057/s41262-020-00193-8
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    References listed on IDEAS

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    Cited by:

    1. Faheem Gul Gilal & Justin Paul & Asha Thomas & Lia Zarantonello & Rukhsana Gul Gilal, 2023. "Brand passion: a systematic review and future research agenda," Journal of Brand Management, Palgrave Macmillan, vol. 30(6), pages 490-515, November.
    2. Shaun M. Powell, 2020. "Journal of Brand Management: year end review 2020," Journal of Brand Management, Palgrave Macmillan, vol. 27(6), pages 623-628, November.
    3. Hemant C. Sashittal & Avan R. Jassawalla, 2021. "Brands as personal narratives: learning from user–YouTube–brand interactions," Journal of Brand Management, Palgrave Macmillan, vol. 28(6), pages 657-670, November.

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