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Factors Affecting Export Intermediaries' Service Offerings: The British Example

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  • George I Balabanis

    (University of Wales Swansea)

Abstract

This study attempts to determine and explain the service-offering behavior of British export intermediaries (EIs). It was empirically confirmed that EIs offer two categories of services: transaction-creating and physical-fulfillment services. It was postulated that the extent to which an EI offers these types of services is influenced by a set of factors that are internally-, product-, market-, supplier-, and buyer-related. Empirical tests on a sample of 135 British EIs established that an EI's exporting role, number of employees, amount of undifferentiated products carried, number of suppliers, and number of countries served all have a direct impact on an EI's service-offering behavior.© 2000 JIBS. Journal of International Business Studies (2000) 31, 83–99

Suggested Citation

  • George I Balabanis, 2000. "Factors Affecting Export Intermediaries' Service Offerings: The British Example," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 31(1), pages 83-99, March.
    • Handle: RePEc:pal:jintbs:v:31:y:2000:i:1:p:83-99
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    Cited by:

    1. Xiao, Shufeng & Tian, Xiaocong, 2023. "Performance feedback and location choice of foreign direct investment," International Business Review, Elsevier, vol. 32(4).
    2. Nathalie Belhoste & Rachel Bocquet & Véronique Favre-Bonté, 2021. "Export support services and SME internationalization process," Post-Print hal-03891562, HAL.
    3. Peng, Mike W. & Zhou, Yuanyuan & York, Anne S., 2006. "Behind make or buy decisions in export strategy: A replication and extension of Trabold," Journal of World Business, Elsevier, vol. 41(3), pages 289-300, September.
    4. Siri Terjesen & Amanda Elam, 2009. "Transnational Entrepreneurs‘ Venture Internationalization Strategies: A Practice Theory Approach," Entrepreneurship Theory and Practice, , vol. 33(5), pages 1093-1120, September.
    5. Innan Sasaki & Niina Nummela & Davide Ravasi, 2021. "Managing cultural specificity and cultural embeddedness when internationalizing: Cultural strategies of Japanese craft firms," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 52(2), pages 245-281, March.
    6. Conti, Giuliano & Lo Turco, Alessia & Maggioni, Daniela, 2014. "Spillovers through backward linkages and the export performance of business services. Evidence from a sample of Italian firms," International Business Review, Elsevier, vol. 23(3), pages 552-565.
    7. Zoltán J. Ács & Siri Terjesen, 2015. "Born local: toward a theory of new venture’s choice of internationalization," Chapters, in: Global Entrepreneurship, Institutions and Incentives, chapter 13, pages 242-256, Edward Elgar Publishing.
    8. Jean, Ruey-Jer “Bryan” & Kim, Daekwan, 2020. "Internet and SMEs' internationalization: The role of platform and website," Journal of International Management, Elsevier, vol. 26(1).
    9. Zoltan J. Acs & Siri Terjesen, 2007. "Born Local: Two Avenues to Internationalization," Jena Economics Research Papers 2007-022, Friedrich-Schiller-University Jena.
    10. Guillaume Daudin, 2005. "Les transactions de la mondialisation," Revue de l'OFCE, Presses de Sciences-Po, vol. 92(1), pages 221-262.
    11. Jean, Ruey-Jer “Bryan” & Kim, Daekwan & Cavusgil, Erin, 2020. "Antecedents and outcomes of digital platform risk for international new ventures’ internationalization," Journal of World Business, Elsevier, vol. 55(1).
    12. Jiang, Guoliang Frank & Jung, Jae C. & Makino, Shige, 2020. "Parent Firm Corporate Social Responsibility and Overseas Subsidiary Performance: A Signaling Perspective," Journal of World Business, Elsevier, vol. 55(6).
    13. repec:hal:spmain:info:hdl:2441/686 is not listed on IDEAS
    14. Nuno Calheiros-Lobo & José Vasconcelos Ferreira & Manuel Au-Yong-Oliveira, 2023. "SME Internationalization and Export Performance: A Systematic Review with Bibliometric Analysis," Sustainability, MDPI, vol. 15(11), pages 1-36, May.
    15. Ellis, Paul D., 2010. "International trade intermediaries and the transfer of marketing knowledge in transition economies," International Business Review, Elsevier, vol. 19(1), pages 16-33, February.
    16. Daunfeldt, Sven-Olov & Engberg, Erik & Halvarsson, Daniel & Kokko, Ari & Tingvall, Patrik, 2019. "Wholesale firms: A catalyst for Swedish exports?," Ratio Working Papers 328, The Ratio Institute.
    17. Jolanda Hessels & Siri Terjesen, 2010. "Resource dependency and institutional theory perspectives on direct and indirect export choices," Small Business Economics, Springer, vol. 34(2), pages 203-220, February.
    18. Jiang, Guoliang F. & Holburn, Guy L.F. & Beamish, Paul W., 2016. "The spatial structure of foreign subsidiaries and MNE expansion strategy," Journal of World Business, Elsevier, vol. 51(3), pages 438-450.

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