IDEAS home Printed from https://ideas.repec.org/a/ovi/oviste/vxxiiy2022i1p642-650.html
   My bibliography  Save this article

Tourist Services Consumer Behavior. Specific and Perspective Elements in the Context of the Coronavirus Pandemic

Author

Listed:
  • Constantina-Alina Milos (Ilie)

    (West University of Timișoara, România)

Abstract

The present paper aims at a brief review of the main elements of specificity of the behavior of the Romanian consumer of tourist services in the context of the Covid-19 crisis, as well as the x-ray of the effects felt after the relaxation of measures at national level. In this context, the identification of the elements that will be perpetuated at the level of the behavior of the consumer of tourist services after the passage of this turning point is an extremely important element in aligning the business in this field to the market requirements. The study was based on quantitative methods of marketing research and aimed to identify the main elements of influence on the decision to travel for tourism in a pandemic, as well as the decision to choose a tourist destination consumer of tourist services from Constanta country after the lift of the restrictions, so far.

Suggested Citation

  • Constantina-Alina Milos (Ilie), 2022. "Tourist Services Consumer Behavior. Specific and Perspective Elements in the Context of the Coronavirus Pandemic," Ovidius University Annals, Economic Sciences Series, Ovidius University of Constantza, Faculty of Economic Sciences, vol. 0(1), pages 642-650, September.
  • Handle: RePEc:ovi:oviste:v:xxii:y:2022:i:1:p:642-650
    as

    Download full text from publisher

    File URL: https://stec.univ-ovidius.ro/html/anale/RO/2022-2/Section%204/23.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Lukrecija Djeri & Tanja Armenski & Tamara Jovanović & Aleksandra Dragin, 2014. "How income influences the choice of tourism destination?," Acta Oeconomica, Akadémiai Kiadó, Hungary, vol. 64(2), pages 219-237, June.
    2. Andreea-Daniela MORARU, 2021. "Residents-Tourists Relationships - The Influence Of The Socio-Demographic Characteristics On The Residents’ Attitude Toward Tourism," Management and Marketing Journal, University of Craiova, Faculty of Economics and Business Administration, vol. 0(1), pages 131-137, May.
    3. Amina Chebli & Foued Ben Said, 2020. "The Impact of Covid-19 on Tourist Consumption Behaviour : A Perspective Article," Journal of Tourism Management Research, Conscientia Beam, vol. 7(2), pages 196-207.
    4. Amina Chebli & Foued Ben Said, 2020. "The Impact of Covid-19 on Tourist Consumption Behaviour : A Perspective Article," Journal of Tourism Management Research, Conscientia Beam, vol. 7(2), pages 196-207.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Constantina-Alina Miloş (Ilie), 2022. "Tourism Behaviour and the Transformative Power of the Pandemic – A Post-Pandemic Perspective," Ovidius University Annals, Economic Sciences Series, Ovidius University of Constantza, Faculty of Economic Sciences, vol. 0(2), pages 668-678, Decembrie.
    2. Rehab El Gamil, 2022. "Exploring Travel Behaviour Post-COVID-19: Towards a More Responsible Tourism," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 15(2), pages 203-216.
    3. Andreea Orîndaru & Maria-Floriana Popescu & Alina Petronela Alexoaei & Ștefan-Claudiu Căescu & Margareta Stela Florescu & Anca-Olguța Orzan, 2021. "Tourism in a Post-COVID-19 Era: Sustainable Strategies for Industry’s Recovery," Sustainability, MDPI, vol. 13(12), pages 1-22, June.
    4. Funashima, Yoshito & Hiraga, Kazuki, 2023. "Did the Japanese government’s travel subsidy increase the number of hotel guests and infection during the COVID-19 pandemic?," Economic Analysis and Policy, Elsevier, vol. 79(C), pages 1005-1025.
    5. Jovana Milenković & Dragana Lakić & Nataša Bogavac-Stanojević, 2023. "Analysis of the Professional Aspects of Medical Drugs Industry in the Republic of Serbia in Times of COVID-19 Pandemic," Sustainability, MDPI, vol. 15(11), pages 1-16, May.
    6. Soyeun (Olivia) Lee & JooHyang Kim & Heesup Han, 2023. "Family tourism development in the new era of tourism: Korean tourists’ domestic trip preferences for accommodation, travel duration, destination, and natural environment," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-10, December.
    7. Constantina-Alina MILOS & Andreea-Daniela MORARU, 2023. "How the COVID-19 Pandemic Impacted Tourism and Tourist Behaviour. A Perspective on Typologies of New Consumers," Economics and Applied Informatics, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, issue 3, pages 127-133.
    8. Nazia Nabi, 2023. "Segmenting travellers of luxury destinations in a post-pandemic era," Service Business, Springer;Pan-Pacific Business Association, vol. 17(3), pages 747-770, September.
    9. Amitrajeet A. Batabyal & Seung Jick Yoo, 2020. "A theoretical analysis of preference matching by tourists and destination choice," Asia-Pacific Journal of Regional Science, Springer, vol. 4(3), pages 809-820, October.
    10. José Antonio Donaire & Núria Galí & Raquel Camprubi, 2021. "Empty Summer: International Tourist Behavior in Spain during COVID-19," Sustainability, MDPI, vol. 13(8), pages 1-14, April.
    11. Ameen, Nisreen & Shah, Mahmood Hussain & Sims, Julian & Choudrie, Jyoti & Willis, Robert, 2020. "Are there peas in a pod when considering mobile phone and mobile applications use: A quantitative study," Journal of Retailing and Consumer Services, Elsevier, vol. 55(C).
    12. Ren-Fang Chao, 2015. "Development of Slow Tourism Challenge and Operation Architecture: A Case Study on Green Island, Taiwan," Acta Oeconomica, Akadémiai Kiadó, Hungary, vol. 65(supplemen), pages 351-367, December.
    13. Weiwei Zhang & Lingling Jiang, 2021. "Effects of High-Speed Rail on Sustainable Development of Urban Tourism: Evidence from Discrete Choice Model of Chinese Tourists’ Preference for City Destinations," Sustainability, MDPI, vol. 13(19), pages 1-19, September.
    14. Liliana Popescu & Claudia Daniela Albă & Mirela Mazilu & Cristina Șoșea, 2023. "‘Should I Go or Should I Stay?’ Why Do Romanians Choose the Bulgarian Seaside for Their Summer Holiday?," Sustainability, MDPI, vol. 15(15), pages 1-18, July.
    15. Nishat Nigar & Md. Rukon Miah, 2020. "Shifts in Consumer Behavior Due to Corona Pandemic: A Case of Tourism and Hospitality Sector in Bangladesh," International Journal of Science and Business, IJSAB International, vol. 4(12), pages 123-135.
    16. Uma Murthy & Paul Mariadas & Gopal Perumal, 2016. "The Behaviors of Generation Y Tourists from Asean Countries towards Malaysian Tourism Industry in Kuala Lumpur, Malaysia," International Journal of Business and Management, Canadian Center of Science and Education, vol. 11(12), pages 249-249, November.
    17. Wojciech Trzebiński & Radosław Baran & Beata Marciniak, 2021. "Did the COVID-19 Pandemic Make Consumers Shop Alone? The Role of Emotions and Interdependent Self-Construal," Sustainability, MDPI, vol. 13(11), pages 1-16, June.

    More about this item

    Keywords

    consumer behavior; tourist consumption; tourist destination; preference; tourist services.;
    All these keywords.

    JEL classification:

    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing
    • M30 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ovi:oviste:v:xxii:y:2022:i:1:p:642-650. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Gheorghiu Gabriela (email available below). General contact details of provider: https://edirc.repec.org/data/feoviro.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.