How Do Austrians Pay for Online Purchases?

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How Do Austrians Pay for Online Purchases?

Author Info

Helmut Stix () (Oesterreichische Nationalbank)
Karin Wagner () (Oesterreichische Nationalbank)

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Helmut Stix

Abstract

The Internet has become an integral part of everyday life for many people: More than 60% of Austrians have access to the World Wide Web at their workplace or at home. The rapidly growing possibilities to access and use the Internet have also given rise to new forms of payment specifically designed for goods and services ordered online. Against this background, this study presents the results of a survey commissioned by the Oesterreichische Nationalbank on the payment methods Austrians choose when shopping on the Internet. The results showed that the vast majority of online payments (52%) are made via bankbased payment services (payment slips, preauthorized debit, etc.). Credit cards are used for 30% of transactions, and payment by COD (cash on delivery) accounts for a share of 13%. This study compares and complements these findings with the results of other surveys and also looks into the reasons respondents cited in favor of or against online shopping. JEL classification: E58, D12, O33

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Publisher Info
Article provided by Oesterreichische Nationalbank (Austrian Central Bank) in its journal Monetary Policy and the Economy.

Volume (Year): (2006)
Issue (Month): 3 (November 2006)
Pages: 75-90
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Handle: RePEc:onb:oenbmp:y:2006:i:3:b:5

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Peter Mooslechner & Helmut Stix & Karin Wagner, 2006. "How Are Payments Made in Austria? Results of a Survey on the Structure of Austrian Households’ Use of Payment Means in the Context of Monetary Policy Analysis," Monetary Policy & the Economy, Oesterreichische Nationalbank (Austrian Central Bank), issue 2, pages 111-134, August 20. [Downloadable!]

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