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How Do Austrians Pay for Online Purchases?

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Abstract

The Internet has become an integral part of everyday life for many people: More than 60% of Austrians have access to the World Wide Web at their workplace or at home. The rapidly growing possibilities to access and use the Internet have also given rise to new forms of payment specifically designed for goods and services ordered online. Against this background, this study presents the results of a survey commissioned by the Oesterreichische Nationalbank on the payment methods Austrians choose when shopping on the Internet. The results showed that the vast majority of online payments (52%) are made via bankbased payment services (payment slips, preauthorized debit, etc.). Credit cards are used for 30% of transactions, and payment by COD (cash on delivery) accounts for a share of 13%. This study compares and complements these findings with the results of other surveys and also looks into the reasons respondents cited in favor of or against online shopping.

Suggested Citation

  • Helmut Stix & Karin Wagner, 2006. "How Do Austrians Pay for Online Purchases?," Monetary Policy & the Economy, Oesterreichische Nationalbank (Austrian Central Bank), issue 3, pages 45-90.
    • Handle: RePEc:onb:oenbmp:y:2006:i:3:b:5
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    File URL: https://www.oenb.at/dam/jcr:d6182b12-7636-47bb-aef3-93dd8d1ecba8/mop_2006_3_stix_wagner_tcm16-48473.pdf
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    1. Peter Mooslechner & Helmut Stix & Karin Wagner, 2006. "How Are Payments Made in Austria?," Monetary Policy & the Economy, Oesterreichische Nationalbank (Austrian Central Bank), issue 2, pages 111-134.
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    Cited by:

    1. Pirmin Fessler & Friedrich Fritzer, 2013. "The Distribution of Inflation among Austrian Households," Monetary Policy & the Economy, Oesterreichische Nationalbank (Austrian Central Bank), issue 3, pages 12-28.
    2. Christina Burger & Katharina Wolner-Rößlhuber, 2013. "Internet Payment Behavior in Austria," Monetary Policy & the Economy, Oesterreichische Nationalbank (Austrian Central Bank), issue 3, pages 29-41.

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    More about this item

    Keywords

    E-money; E-commerce; Online payment means; Monetary policy;
    All these keywords.

    JEL classification:

    • E58 - Macroeconomics and Monetary Economics - - Monetary Policy, Central Banking, and the Supply of Money and Credit - - - Central Banks and Their Policies
    • D12 - Microeconomics - - Household Behavior - - - Consumer Economics: Empirical Analysis
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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