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The influences of perceived organizational slacks on firms’ satisfaction in industrial park service: Moderation effect of park attributes and administrative supports

Author

Listed:
  • Min-Lang YANG
  • Rueywei GONG
  • Shih-Ying CHEN
  • Fu-Sheng TSAI

    (Department of Business Administration and Office of Institutional Research & Management, Cheng Shiu University, No. 840, Chengcing Rd., Niaosong District, Kaohsiung city (833), Taiwan.)

Abstract

This study examines the effect of perceived organizational slack on firms’ satisfaction in services offered by industrial park. Survey questionnaires were collected from 131 firms located in various industrial parks in Taiwan. Results supports that, first, perceived organizational slack is negatively related to firms’ satisfaction in industrial park’s services. Moreover, the strengths of such negative relationships were differentiated due to the moderation effect of different park attributes and administrative supports. Policy and theoretical implications were discussed.

Suggested Citation

  • Min-Lang YANG & Rueywei GONG & Shih-Ying CHEN & Fu-Sheng TSAI, 2017. "The influences of perceived organizational slacks on firms’ satisfaction in industrial park service: Moderation effect of park attributes and administrative supports," Journal of Economics Bibliography, KSP Journals, vol. 4(3), pages 273-277, September.
    • Handle: RePEc:ksp:journ6:v:4:y:2017:i:3:p:273-277
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    References listed on IDEAS

    as
    1. James G. March, 1991. "Exploration and Exploitation in Organizational Learning," Organization Science, INFORMS, vol. 2(1), pages 71-87, February.
    2. Levinthal, Daniel & March, James G., 1981. "A model of adaptive organizational search," Journal of Economic Behavior & Organization, Elsevier, vol. 2(4), pages 307-333, December.
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    More about this item

    Keywords

    Perceived organizational slacks; Service satisfaction; Park attributes and administrative supports.;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility

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