IDEAS home Printed from https://ideas.repec.org/a/kap/jbuset/v156y2019i3d10.1007_s10551-017-3558-7.html
   My bibliography  Save this article

Religion-Based Decision Making in Indian Multinationals: A Multi-faith Study of Ethical Virtues and Mindsets

Author

Listed:
  • Christopher Chan

    (York University
    Australian Catholic University
    Université de Rennes 1)

  • Subramaniam Ananthram

    (Curtin University)

Abstract

The convergence of India’s rich cultural and religious heritage with its rapidly transforming economy provides a unique opportunity to understand how senior executives navigate the demands of the business environment within the context of their religious convictions. Forty senior executives with varying religious backgrounds and global responsibilities within Indian multinational corporations participated in this study. Drawing from virtue ethics theory and using systematic content analysis, several themes emerged for ethical virtues (empathy, sympathy, humanity, justice, fairness, temperance, integrity, transparency, governance, conscientiousness, transcendence, wisdom, moral fortitude and determination). The analysis illustrates how these deeply seated ethical virtues helped to form and refine these executives’ ethical mindsets via guiding principles such as an ethical culture, environment, molding, education, commitment and leadership. In turn, these ethical mindsets influenced the executives’ ethical decision-making processes. We find that these executives’ ethical virtues and mindsets are inspired by their religious backgrounds. In summary, a very complex mental tug-of-war appears to take place as these executives rationalize and negotiate unethical circumstances while being cognizant of personal religious beliefs. We contend that in a pluralistic multi-faith society such as India, it is critical for corporations to align the virtues of its senior executives with those of the corporation so that virtues are applied consistently when dealing with various stakeholders. The findings present several theoretical and practical implications, which are discussed.

Suggested Citation

  • Christopher Chan & Subramaniam Ananthram, 2019. "Religion-Based Decision Making in Indian Multinationals: A Multi-faith Study of Ethical Virtues and Mindsets," Journal of Business Ethics, Springer, vol. 156(3), pages 651-677, May.
  • Handle: RePEc:kap:jbuset:v:156:y:2019:i:3:d:10.1007_s10551-017-3558-7
    DOI: 10.1007/s10551-017-3558-7
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10551-017-3558-7
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.

    File URL: https://libkey.io/10.1007/s10551-017-3558-7?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Weihui Fu, 2014. "The Impact of Emotional Intelligence, Organizational Commitment, and Job Satisfaction on Ethical Behavior of Chinese Employees," Journal of Business Ethics, Springer, vol. 122(1), pages 137-144, June.
    2. Mark Kriger, 2013. "Wise Leadership in Organizations: Integrating Eastern and Western Paradigms," Springer Books, in: Judi Neal (ed.), Handbook of Faith and Spirituality in the Workplace, edition 127, chapter 0, pages 255-269, Springer.
    3. Konow, James, 2001. "Fair and square: the four sides of distributive justice," Journal of Economic Behavior & Organization, Elsevier, vol. 46(2), pages 137-164, October.
    4. Rudolf R. Sinkovics & Elfriede Penz & Pervez N. Ghauri, 2008. "Enhancing the Trustworthiness of Qualitative Research in International Business," Management International Review, Springer, vol. 48(6), pages 689-714, December.
    5. Armin Pircher Verdorfer & Brigitte Steinheider & David Burkus, 2015. "Exploring the Socio-moral Climate in Organizations: An Empirical Examination of Determinants, Consequences, and Mediating Mechanisms," Journal of Business Ethics, Springer, vol. 132(1), pages 233-248, November.
    6. Michael Buckley, 2013. "A Constructivist Approach to Business Ethics," Journal of Business Ethics, Springer, vol. 117(4), pages 695-706, November.
    7. Daryl Koehn, 2013. "East Meets West: Toward a Universal Ethic of Virtue for Global Business," Journal of Business Ethics, Springer, vol. 116(4), pages 703-715, September.
    8. Moore, Geoff, 2005. "Corporate Character: Modern Virtue Ethics and the Virtuous Corporation," Business Ethics Quarterly, Cambridge University Press, vol. 15(4), pages 659-685, October.
    9. Hartman, Edwin M., 1998. "The Role of Character in Business Ethics1," Business Ethics Quarterly, Cambridge University Press, vol. 8(3), pages 547-559, July.
    10. Taran Patel & Anja Schaefer, 2009. "Making Sense of the Diversity of Ethical Decision Making in Business: An Illustration of the Indian Context," Journal of Business Ethics, Springer, vol. 90(2), pages 171-186, December.
    11. Schwartz, Mark S., 2013. "Developing and sustaining an ethical corporate culture: The core elements," Business Horizons, Elsevier, vol. 56(1), pages 39-50.
    12. Mary Crossan & Daina Mazutis & Gerard Seijts, 2013. "In Search of Virtue: The Role of Virtues, Values and Character Strengths in Ethical Decision Making," Journal of Business Ethics, Springer, vol. 113(4), pages 567-581, April.
    13. Yaw Mensah, 2014. "An Analysis of the Effect of Culture and Religion on Perceived Corruption in a Global Context," Journal of Business Ethics, Springer, vol. 121(2), pages 255-282, May.
    14. Gordon Wang & Rick D. Hackett, 2016. "Conceptualization and Measurement of Virtuous Leadership: Doing Well by Doing Good," Journal of Business Ethics, Springer, vol. 137(2), pages 321-345, August.
    15. Brunk, Katja H., 2010. "Exploring origins of ethical company/brand perceptions: Reply to Shea and Cohn's commentaries," Journal of Business Research, Elsevier, vol. 63(12), pages 1364-1367, December.
    16. Maiju Kangas & Taru Feldt & Mari Huhtala & Johanna Rantanen, 2014. "The Corporate Ethical Virtues Scale: Factorial Invariance Across Organizational Samples," Journal of Business Ethics, Springer, vol. 124(1), pages 161-171, September.
    17. Silke Eisenbeiss & Daan Knippenberg & Clemens Fahrbach, 2015. "Doing Well by Doing Good? Analyzing the Relationship Between CEO Ethical Leadership and Firm Performance," Journal of Business Ethics, Springer, vol. 128(3), pages 635-651, May.
    18. Itai Beeri & Rachel Dayan & Eran Vigoda-Gadot & Simcha Werner, 2013. "Advancing Ethics in Public Organizations: The Impact of an Ethics Program on Employees’ Perceptions and Behaviors in a Regional Council," Journal of Business Ethics, Springer, vol. 112(1), pages 59-78, January.
    19. Abbas Ali & Abdulrahman Al-Aali, 2015. "Marketing and Ethics: What Islamic Ethics Have Contributed and the Challenges Ahead," Journal of Business Ethics, Springer, vol. 129(4), pages 833-845, July.
    20. Abbas Ali & Abdulrahman Al-Aali & Abdullah Al-Owaihan, 2013. "Islamic Perspectives on Profit Maximization," Journal of Business Ethics, Springer, vol. 117(3), pages 467-475, October.
    21. Niranjan Narasimhan & Kumar Bhaskar & Srinivas Prakhya, 2010. "Existential Beliefs and Values," Journal of Business Ethics, Springer, vol. 96(3), pages 369-382, October.
    22. Gert Cornelissen & Michael R. Bashshur & Julian Rode & Marc Le Menestrel, 2012. "Rules or Consequences? The Role of Ethical Mindsets in Moral Dynamics," Working Papers 601, Barcelona School of Economics.
    23. Fernando, Mario & Jackson, Brad, 2006. "The influence of religion-based workplace spirituality on business leaders' decision-making: An inter-faith study," Journal of Management & Organization, Cambridge University Press, vol. 12(1), pages 23-39, June.
    24. Manuel Guillén & Ignacio Ferrero & W. Hoffman, 2015. "The Neglected Ethical and Spiritual Motivations in the Workplace," Journal of Business Ethics, Springer, vol. 128(4), pages 803-816, June.
    25. Nielsen, Bo Bernhard & Nielsen, Sabina, 2011. "The role of top management team international orientation in international strategic decision-making: The choice of foreign entry mode," Journal of World Business, Elsevier, vol. 46(2), pages 185-193, April.
    26. David Lutz, 2009. "African Ubuntu Philosophy and Global Management," Journal of Business Ethics, Springer, vol. 84(3), pages 313-328, February.
    27. Yusuf Sidani & Akram Al Ariss, 2015. "New Conceptual Foundations for Islamic Business Ethics: The Contributions of Abu-Hamid Al-Ghazali," Journal of Business Ethics, Springer, vol. 129(4), pages 847-857, July.
    28. Ashish Pandey & Rajen Gupta & A. Arora, 2009. "Spiritual Climate of Business Organizations and Its Impact on Customers’ Experience," Journal of Business Ethics, Springer, vol. 88(2), pages 313-332, August.
    29. Chandrani Chattopadhyay, 2012. "Indian Philosophy and Business Ethics: A Review," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 2(3), pages 1-8.
    30. Geert Demuijnck, 2015. "Universal Values and Virtues in Management Versus Cross-Cultural Moral Relativism: An Educational Strategy to Clear the Ground for Business Ethics," Journal of Business Ethics, Springer, vol. 128(4), pages 817-835, June.
    31. Mario Fernando & Geoff Moore, 2015. "MacIntyrean Virtue Ethics in Business: A Cross-Cultural Comparison," Journal of Business Ethics, Springer, vol. 132(1), pages 185-202, November.
    32. Subramaniam Ananthram & Christopher Chan, 2016. "Religiosity, spirituality and ethical decision-making: Perspectives from executives in Indian multinational enterprises," Asia Pacific Journal of Management, Springer, vol. 33(3), pages 843-880, September.
    33. Suzanne Chan-Serafin & Arthur P. Brief & Jennifer M. George, 2013. "PERSPECTIVE —How Does Religion Matter and Why? Religion and the Organizational Sciences," Organization Science, INFORMS, vol. 24(5), pages 1585-1600, October.
    34. Sandrine Frémeaux & Grant Michelson, 2011. "‘No Strings Attached’: Welcoming the Existential Gift in Business," Journal of Business Ethics, Springer, vol. 99(1), pages 63-75, March.
    35. Moberg, Dennis J., 1999. "The Big Five and Organizational Virtue," Business Ethics Quarterly, Cambridge University Press, vol. 9(2), pages 245-272, April.
    36. Rafael Morales-Sánchez & Carmen Cabello-Medina, 2013. "The Role of Four Universal Moral Competencies in Ethical Decision-Making," Journal of Business Ethics, Springer, vol. 116(4), pages 717-734, September.
    37. Brown, Michael E. & Mitchell, Marie S., 2010. "Ethical and Unethical Leadership: Exploring New Avenues for Future Research," Business Ethics Quarterly, Cambridge University Press, vol. 20(4), pages 583-616, October.
    38. Audi, Robert, 2012. "Virtue Ethics as a Resource in Business," Business Ethics Quarterly, Cambridge University Press, vol. 22(2), pages 273-291, April.
    39. Judi Neal, 2013. "Faith and Spirituality in the Workplace: Emerging Research and Practice," Springer Books, in: Judi Neal (ed.), Handbook of Faith and Spirituality in the Workplace, edition 127, chapter 0, pages 3-18, Springer.
    40. Alejo Sison & Joan Fontrodona, 2013. "Participating in the Common Good of the Firm," Journal of Business Ethics, Springer, vol. 113(4), pages 611-625, April.
    41. Harry Buren & Michelle Greenwood, 2013. "The Genesis of Employment Ethics," Journal of Business Ethics, Springer, vol. 117(4), pages 707-719, November.
    42. Vasanthi Srinivasan, 2011. "Business Ethics in the South and South East Asia," Journal of Business Ethics, Springer, vol. 104(1), pages 73-81, April.
    43. Hannah, Sean T. & Avolio, Bruce J. & Walumbwa, Fred O., 2011. "Relationships between Authentic Leadership, Moral Courage, and Ethical and Pro-Social Behaviors," Business Ethics Quarterly, Cambridge University Press, vol. 21(4), pages 555-578, October.
    44. Brunk, Katja H., 2010. "Exploring origins of ethical company/brand perceptions -- A consumer perspective of corporate ethics," Journal of Business Research, Elsevier, vol. 63(3), pages 255-262, March.
    45. Sandrine Frémeaux & Grant Michelson, 2011. ""No Strings Attached": Welcoming the Existential Gift in Business," Post-Print hal-00797037, HAL.
    46. Zubin Mulla & Venkat Krishnan, 2014. "Karma-Yoga: The Indian Model of Moral Development," Journal of Business Ethics, Springer, vol. 123(2), pages 339-351, August.
    47. Theodora Issa & David Pick, 2010. "Ethical Mindsets: An Australian Study," Journal of Business Ethics, Springer, vol. 96(4), pages 613-629, November.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Subramaniam Ananthram & Christopher Chan, 2021. "Institutions and frugal innovation: The case of Jugaad," Asia Pacific Journal of Management, Springer, vol. 38(3), pages 1031-1060, September.
    2. Prabhir Vishnu Poruthiyil, 2021. "Big Business and Fascism: A Dangerous Collusion," Journal of Business Ethics, Springer, vol. 168(1), pages 121-135, January.
    3. Chan, Christopher & Ananthram, Subramaniam & Thaker, Keyur & Liu, Yi, 2022. "Do religiosity and ethical principles influence ethical decision-making in a multi-faith context? Evidence from India," Journal of Business Research, Elsevier, vol. 149(C), pages 772-785.
    4. Shahid, Ahmad Usman & Patel, Chris & Pan, Peipei, 2022. "Corporate social responsibility, intrinsic religiosity, and investment decisions," Journal of Behavioral and Experimental Finance, Elsevier, vol. 34(C).
    5. Nurul Afiqah Roslee & Norzanah Mat Nor & Mohammad Firdaus Mohammad Hatta, 2023. "The Determinants among Muslim Contributors to Adopt Shariah Funds Decision: Evidence of Employees Provident Fund," Information Management and Business Review, AMH International, vol. 15(2), pages 70-80.
    6. Matej Drašček & Adriana Rejc Buhovac & Dana Mesner Andolšek, 2021. "Moral Pragmatism as a Bridge Between Duty, Utility, and Virtue in Managers’ Ethical Decision-Making," Journal of Business Ethics, Springer, vol. 172(4), pages 803-819, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Christopher Chan & Subramaniam Ananthram, 2020. "A neo-institutional perspective on ethical decision-making," Asia Pacific Journal of Management, Springer, vol. 37(1), pages 227-262, March.
    2. Christopher Chan & Subramaniam Ananthram, 2020. "A neo-institutional perspective on ethical decision-making," Post-Print hal-03107344, HAL.
    3. Subramaniam Ananthram & Christopher Chan, 2016. "Religiosity, spirituality and ethical decision-making: Perspectives from executives in Indian multinational enterprises," Asia Pacific Journal of Management, Springer, vol. 33(3), pages 843-880, September.
    4. Chan, Christopher & Ananthram, Subramaniam & Thaker, Keyur & Liu, Yi, 2022. "Do religiosity and ethical principles influence ethical decision-making in a multi-faith context? Evidence from India," Journal of Business Research, Elsevier, vol. 149(C), pages 772-785.
    5. Neubert, Mitchell J. & Montañez, George D., 2020. "Virtue as a framework for the design and use of artificial intelligence," Business Horizons, Elsevier, vol. 63(2), pages 195-204.
    6. Thushini S. Jayawardena-Willis & Edwina Pio & Peter McGhee, 2021. "The Divine States (brahmaviharas) in Managerial Ethical Decision-Making in Organisations in Sri Lanka: An Interpretative Phenomenological Analysis," Journal of Business Ethics, Springer, vol. 168(1), pages 151-171, January.
    7. Sandrine Frémeaux, 2020. "A Common Good Perspective on Diversity," Post-Print hal-03232779, HAL.
    8. Patricia Grant & Surendra Arjoon & Peter McGhee, 2018. "In Pursuit of Eudaimonia: How Virtue Ethics Captures the Self-Understandings and Roles of Corporate Directors," Journal of Business Ethics, Springer, vol. 153(2), pages 389-406, December.
    9. Andrew West, 2018. "After Virtue and Accounting Ethics," Journal of Business Ethics, Springer, vol. 148(1), pages 21-36, March.
    10. Kevin T. Jackson, 2018. "Interpreting the Virtues of Mindfulness and Compassion: Contemplative Practices and Virtue-Oriented Business Ethics," Humanistic Management Journal, Springer, vol. 3(1), pages 47-69, July.
    11. Diego Arias Padilla & Xabier Barriola, 2023. "Can Gift-Giving Affect Team Performance?," Humanistic Management Journal, Springer, vol. 8(1), pages 1-10, April.
    12. Giorgio Mion & Vania Vigolo & Angelo Bonfanti & Riccardo Tessari, 2023. "The Virtuousness of Ethical Networks: How to Foster Virtuous Practices in Nonprofit Organizations," Journal of Business Ethics, Springer, vol. 188(1), pages 107-123, November.
    13. Debra R. Comer & Michael Schwartz, 2017. "Highlighting Moral Courage in the Business Ethics Course," Journal of Business Ethics, Springer, vol. 146(3), pages 703-723, December.
    14. Guillaume Mercier & Ghislain Deslandes, 2020. "Formal and Informal Benevolence in a Profit-Oriented Context," Journal of Business Ethics, Springer, vol. 165(1), pages 125-143, August.
    15. Kevin Morrell & Stephen Brammer, 2016. "Governance and Virtue: The Case of Public Order Policing," Journal of Business Ethics, Springer, vol. 136(2), pages 385-398, June.
    16. Faisal Alshehri & Saleema Kauser & Marianna Fotaki, 2019. "Muslims’ View of God as a Predictor of Ethical Behaviour in Organisations: Scale Development and Validation," Journal of Business Ethics, Springer, vol. 158(4), pages 1009-1027, September.
    17. Sandrine Frémeaux & Grant Michelson & Christine Noël-Lemaitre, 2018. "Learning from Greek Philosophers: The Foundations and Structural Conditions of Ethical Training in Business Schools," Journal of Business Ethics, Springer, vol. 153(1), pages 231-243, November.
    18. Toby Newstead, 2022. "Being Explicit About Virtues: Analysing TED Talks and Integrating Scholarship to Advance Virtues-Based Leadership Development," Journal of Business Ethics, Springer, vol. 181(2), pages 335-353, November.
    19. Sandrine Frémeaux & Grant Michelson, 2017. "The Common Good of the Firm and Humanistic Management: Conscious Capitalism and Economy of Communion," Journal of Business Ethics, Springer, vol. 145(4), pages 701-709, November.
    20. Faisal Alshehri & Marianna Fotaki & Saleema Kauser, 2021. "The Effects of Spirituality and Religiosity on the Ethical Judgment in Organizations," Journal of Business Ethics, Springer, vol. 174(3), pages 567-593, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:kap:jbuset:v:156:y:2019:i:3:d:10.1007_s10551-017-3558-7. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.